The Simmer

As Shake Shack's chief financial officer, Katie Fogertey manages the business's financial actions — that's obvious. But she's as much of a tech and operations expert as a financial one, taking a hands-on and holistic view of company when making decisions about its future. In this episode, we talk about "bespoke deployment" — Katie's term (that Kristen loves) for rolli...

Q: Who calls restaurants on the phone? A: Far more people than we expected. Alex Sambvani is co-founder and CEO of Slang, a voice AI company that answers the phone for hundreds of restaurants. Over half of calls to restaurants often go unanswered, meaning diners don't get answers to straightforward questions like, "Can I bring my dog to your patio?" On this edition Alex talks us thro...

There are restaurant people, there are technology people, and there are people who do both. Joe Unger was once a Subway franchisee, then held leadership roles at Taco Bell and Reef Technology. Now currently COO for Gosh Enterprises, a fast-growing restaurant group, Unger speaks to both sides of the business and how they work together. We talk through restaurant technology's growth from fun exp...

Don’t call it a ghost kitchen! NYC-based Nimbus empowers the next generation of breakout food brands, providing dedicated kitchen space in hourly, daily, or monthly increments. We talk about what it takes to help food businesses launch, grow, and thrive. Plus, Camilla shares some big news: Nimbus is coming to Chicago! Music provided by Heywood Rex.

We can't help talking about it, surge pricing is everywhere! Join us for an insightful discussion with Savneet Singh about dynamic pricing and customer loyalty models, his company's latest acquisition, and what he really thinks about free coffee at work.  Music provided by Heywood Rex.