The Shift

My team didn’t land well outside our salon, and as the owner, that feedback landed on me. In this episode, I’m unpacking it in real time. How I handle feedback while I’m still in the middle of it, how I support my team without dismissing the impact, and why how your team behaves in the wider industry affects you as the owner. Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: h...

This year didn’t look how I thought it would. It felt messy, unfinished, emotional, and heavy at times. In this episode, I’m reflecting on the expectations, habits, and versions of myself I’m leaving behind, and what this year actually taught me as a leader, a business owner, and a human. If you’re ending the year feeling proud and exhausted at the same time, this one is for you. Instagram: https:...

So many salon owners are quietly questioning if this is all worth it anymore. The burnout, the disconnect with their team, the feeling that the industry has changed and left them behind. In this episode, I share my honest take on why so many owners are giving up, what’s actually going wrong beneath the surface, and why I believe it can still be different if you’re willing to lead differently. Inst...

Clicks, cold shoulders, and quiet divides can destroy a salon faster than any bad hire. In this episode, I’m sharing how I broke the subtle “ice-out” culture that used to run through my team and rebuilt a space where people genuinely support each other. This episode shares exactly how I turned a fractured team into a united one. Instagram: https://www.instagram.com/michelle_tanner_consult/ Website...

The salon world has changed, and so have the rules. In this episode, I’m sharing the old habits, expectations, and unspoken norms I grew up with in this industry that I would never allow in my salons today, plus the things that were once forbidden that now make everything run better. If you want a team culture that feels modern, healthy, and actually works, this one will get you rethinking what yo...

This is the story I have never told. The one that cracked my entire life open and pushed me into the country, the career, and the future I was meant for. In this episode, I’m sharing the heartbreak that brought me to Switzerland, how I rebuilt myself from the ground up, and why I don’t regret a single part of the journey. If you’re in a season where everything feels like it’s falling apart, this o...

Training a brand new stylist will test your patience, your confidence, and your leadership more than almost anything else in the salon. In this episode, I’m sharing what the first weeks really look like, why every new stylist hits an emotional dip, and how to guide them through it without burning yourself out. If you’re in the middle of training someone and wondering if they’ll ever “get it,” this...

Most salon owners only ask for feedback when something goes wrong. But what if feedback was your biggest growth tool? In this episode, I’m sharing how I use feedback forms to make better hiring decisions, improve my training systems, and keep my team engaged and accountable. You’ll see exactly how small check-ins can create massive shifts in culture and confidence. Grab The Confident Hire today: h...

I used to get frustrated that my team wasn’t out there hustling for clients the way I did. But the truth is, times have changed. In this episode, I’m sharing how I stopped fighting it, built a brand that attracts clients for my team, and why it’s one of the smartest business moves I’ve ever made. Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsultin...

It’s been the hardest and most rewarding year of my career, from launching my first course, coaching my first students, running two salons, and showing up here every single week. In this episode, I’m pulling back the curtain on what this year has really looked like behind the scenes..the highs, the meltdowns, the imposter moments, and the lessons that changed how I lead forever. Find me on Instagr...

There’s one thing that completely changed how I lead my team and it’s not money, bonuses, or meetings. It’s how I recognise them. In this episode, I’m sharing my secret to building motivated, loyal stylists through positive reinforcement, why it works, and how you can start using it in your salon today. Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerco...

I’ve made some big decisions in my business that looked exciting at the time but ended up costing me growth, money, and peace. In this episode, I’m sharing how I learned to slow down, plan smarter, and make decisions based on strategy instead of emotion. If you’ve ever said yes to something shiny and later regretted it, this one’s for you. Instagram: https://www.instagram.com/michelle_tanner_consu...

I used to hire from emotion and fear, saying yes too quickly and hoping it would work out. But those decisions cost me time, money, and peace. In this episode, I’m sharing exactly how I slowed down my hiring process, the trial steps I use before saying yes, and how I decide in the first three months if someone truly fits our culture. Instagram: https://www.instagram.com/michelle_tanner_consult/ We...

Struggling to get assistants engaged, motivated, and actually adding value to your salon? You’re not alone. Training the younger generation comes with new challenges, but it doesn’t have to feel impossible. In this episode, I’m sharing what’s working right now in my own program and how you can create an assistant program that grows your team instead of draining your energy. Instagram: https://www....

If your culture feels a little “off” but you can’t put your finger on why, chances are it’s not the big blow-ups...it’s the small things. In this episode, I’m sharing the quiet culture killers that creep in under the radar and slowly cost you trust, loyalty, and joy. Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com/

So many stylists chase the dream of opening a salon, only to feel trapped once they get there. Nobody tells you about the burnout, the pressure, and the fact that success doesn’t have to mean ownership. In this episode, I’m sharing the truth about why so many owners secretly regret the path they took, and how to choose what success actually looks like for you. Instagram: https://www.instagram.com/...

Getting a one star review is never easy. When it happened to us, I felt sick to my stomach. But this experience turned out to be one of the most powerful lessons I’ve ever had about leadership, boundaries, and protecting your team. In this episode, I’m sharing the full story of how we handled it, why I decided not to bend over backwards to win this client back, and the reminder every salon owner n...

Salon owner and not sure which model is best? Stylist wondering if chair rental, suites, or commission is the way to go? In this episode I’m breaking down the trends I see happening right now, what’s working, what’s not, and my straight-talking take on where I think the industry is heading. Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannercons...

If you’ve ever wondered whether double booking is the secret to making more money or just a fast track to burnout, this episode is for you. I’m diving into the debate that’s dividing stylists right now...is single booking really “better,” or is there still a place for double booking in today’s industry? I’ll share my own journey from triple booking to single booking, what it cost me, what it gave...

If your team were asked privately what it’s like to work for you, what would they say? In this episode, I’m diving into the reality check every salon owner needs, the reputation you’re building as a leader right now and how small shifts today will shape the story your team tells about you next year. If you’re ready to step into your boss era and create the culture you actually want to be remembere...

If you’ve been telling yourself you’ll “focus on your team later,” this episode is your wake-up call. I’m sharing why waiting will cost you more in stress, money, and freedom and why now is the best time to build the team you’ve always wanted. Register for my FREE masterclass: https://michelletannerconsulting.com/freemasterclass Enrol for Leadership Launchpad: https://michelletannerconsulting.com/...

If you’ve ever found yourself giving too much too soon: higher salaries, endless praise, or too many benefits, only to feel resentment creeping in, this episode is for you. I’m sharing the hard lessons I had to learn about over-giving, and how my good intentions ended up backfiring. If you’re trying to build a loyal team and keep your culture strong, this conversation is essential. Register for my...

If you’re exhausted behind the chair and wondering if the life you really want is even possible as a salon owner, this episode is for you. I’m finally sharing the story I never thought I’d tell, the moment I realised I’d built the kind of freedom I was told didn’t exist in this industry. From burnout and breakdowns to becoming a true leader and mentor, this one’s personal. Register for my FREE mas...

If your salon mornings feel a little chaotic, with stylists showing up unprepared, things slipping through the cracks, or the day starting off on the wrong foot, this episode is for you. I’m sharing the one small but mighty ritual my team does every single morning that keeps everyone on the same page and the energy high before the first client even walks in. You can grab my Morning Meeting Ritual...

If you think everything’s fine because no one’s saying otherwise, you’re not alone. Most salon owners don’t realise their team is checking out...until it’s too late. I’ve never been blindsided by a team member leaving, and in this episode I’m sharing why. You’ll learn the biggest leadership blind spot owners face, how to spot the early signs your team is disengaging, and what to do now to keep the...