Claire Sandbrook and TEAM Shergroup
The Shergroupie Podcast
Ideas, Advice, Experience on how to run your business operations more successfully from the friendly and hugely experienced crew at Shergroup!
Author
Claire Sandbrook and TEAM Shergroup
Category
Podcast website
Latest episode
Jul 15, 2025
Where to listen?
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Episodes
SHERGROUP ON THE SOFA with Wendi Mclean 15.07.2025 45:57
Send us Fan Mail Shergroup has come up with a new season of Shergroup on the Sofa. This series is a compilation of Facebook Live videos, conducted by our Chief Shergroupie Claire Sandbrook. You will watch new guests every week on the sofa from different industries talking to Claire about how they started their business, their expertise, their ventures and how they are solving the problem of their...
SHERGROUP ON THE SOFA | Jason Hiland 06.03.2025 42:36
Send us Fan Mail Excited to introduce Jason Hiland, EVP of Sales and Marketing at CollaborationRoom.ai, in our latest Shergroup on the Sofa interview! Jason dives deep into his journey in the contact center space and shares how CollaborationRoom.ai is revolutionizing the industry with cutting-edge AI solutions. Don’t miss out—check out their innovative platform at https://collaborationroom.ai/ a...
SHERGROUP ON THE SOFA | Marilou Stones 27.02.2025 32:34
Send us Fan Mail Discover the World of Interior Design with Marilou Stones! Join us on "Shergroup on the Sofa" as we chat with Marilou Stones, a renowned interior designer based in Orlando, Florida, and the owner of Stones Design LLC. Learn how Marilou got her start in the industry, the diverse projects she tackles, and the unique design process she follows for new constructions and remo...
SHERGROUP ON THE SOFA | Gordon Cessford 20.02.2025 56:16
Send us Fan Mail Join us on Shergroup on the Sofa with Gordon Cessford, President & Regional Director of Atradius Trade Credit Insurance, Inc., as we delve into the rising risks of international fraud. Discover insights on safeguarding your business from cross-border fraud schemes and learn about the latest trends and tactics used by fraudsters. Do not miss this valuable discussion! Visit Atra...
SHERGROUP ON THE SOFA | Henry Veasley III 13.02.2025 34:01
Send us Fan Mail Tune in to "Shergroup on the Sofa" for an insightful conversation with Henry Veasley, Director of Collections at Aubrey Thrasher, LLC. Henry delves into the evolving landscape of collections management, shares effective strategies for improving recovery rates, and discusses the transformative role of technology in the industry. Learn about optimizing call center operatio...
SHERGROUP ON THE SOFA | John Kim 06.02.2025 49:40
Send us Fan Mail Join us for an insightful conversation with John Kim, Executive Vice President and Principal at Singlepoint Group International Inc. In this engaging interview, John shares his journey in the collections industry, the regulatory environment in Canada, and how COVID-19 impacted their operations. Don't miss his valuable insights and learn about the future of the collections ind...
SHERGROUP ON THE SOFA | Bryony Crossland 30.01.2025 32:34
Send us Fan Mail Dive into the inspiring journey of Bryony Crossland, Director of EMEA Financial Services at Wesco Anixter, in our latest Shergroup on the Sofa interview! Discover the career path that led her to success, her passion for her job, and the invaluable advice she would give her younger self. Bryony shares her insights on finding mentors, the qualities of a strong credit professional, a...
SHERGROUP ON THE SOFA | Eve Lumsden 17.12.2024 45:23
Send us Fan Mail Don't miss our engaging Shergroup on the Sofa interview with Eve Lumsden from Lumsden Law Firm, where she demystifies estate planning essentials. Eve addresses common misconceptions, from the necessity of estate planning for everyone to the intricacies of wills, trusts, and probate. Gain invaluable insights into protecting your assets and securing your family's future, r...
2024 UPDATE ON BUILDING SHERGROUP'S COMMUNITY 11.12.2024 19:03
Send us Fan Mail In this podcast, Chief Shergroupie, Claire Sandbrook, reflects on how Shergroup has had a positive 2024 and how she and her TEAM have been building Shergroup's Solution platform. Claire advocates for other business owners to think how they can create new products and services in their businesses rather than sticking to their traditional business. This is something Shergroup...
SHERGROUP ON THE SOFA | Jesse Ugwunwa 10.12.2024 29:10
Send us Fan Mail Don't miss our captivating Shergroup on the Sofa interview with Jesse Ugwunwa, Head, Recoveries of Moniepoint Inc. Join our CEO Claire Sandbrook as she delves into Jesse's journey in the credit space, exploring his defining moments and insights into the African credit industry. Jesse shares invaluable strategies for organizations to mitigate losses from credit and loans,...
SHERGROUP ON THE SOFA | Baiba Gaigra 03.12.2024 50:21
Send us Fan Mail Join us for our latest Shergroup on the Sofa interview with Baiba Gaigra, Senior Manager Global Credit at Ivanti, as we delve into the dynamic world of credit management. As a seasoned professional in both tech leadership and credit management, Baiba shares insights on navigating challenges, leveraging technology, and excelling in the field. Discover how credit management is evolv...
SHERGROUP ON THE SOFA | Sue Chapple 26.11.2024 42:14
Send us Fan Mail Do not miss out on Claire Sandbrook's engaging interview with Sue Chapple, Chief Executive of the Chartered Institute of Credit Management (CICM). Gain valuable insights into Sue's career journey and the pivotal role CICM plays in the credit industry. From discussing influential figures in her career to exploring hot topics and challenges in the collections sector, Sue p...
SHERGROUP ON THE SOFA | Luke Memory 19.11.2024 36:16
Send us Fan Mail Tune in to our latest Shergroup on the Sofa interview featuring Luke Memory, Director of External Affairs at CCJ Removal Services CIC. Hosted by CEO Claire Sandbrook, this conversation dives deep into removing CCJs from your credit report. Discover Luke's expert insights on the removal process, success rates, and the clients they assist. If you are grappling with the repercus...
SHERGROUP ON THE SOFA | Philip King 12.11.2024 45:01
Send us Fan Mail Join us for an engaging conversation with Philip King, a credit industry veteran with 14 years as Chief Executive of the Chartered Institute of Credit Management and a former UK Interim Small Business Commissioner. Discover Philip's incredible journey in the world of credit, from his early beginnings to his impactful role in supporting small businesses struggling with late pa...
SHERGROUP ON THE SOFA | PATRICIA BURLAUD 05.11.2024 49:43
Send us Fan Mail Join us for an enlightening conversation on "Shergroup on the Sofa" with our CEO Claire Sandbrook and the remarkable Patricia Burlaud, Founder and Chief Re-invention Officer of P. Burlaud Consulting. Discover how Patricia is empowering Entrepreneurs, Business leaders, and corporate executives to set strategic visions and achieve extraordinary goals through world-class sy...
SHERGROUP ON THE SOFA | John Kim 31.10.2024 43:10
Send us Fan Mail Join us for an insightful conversation with John Kim, Executive Vice President and Principal at Singlepoint Group International Inc. In this engaging interview, John shares his journey in the collections industry, the regulatory environment in Canada, and how COVID-19 impacted their operations. Don't miss his valuable insights and learn about the future of the collections ind...
SHERGROUP ON THE SOFA | Scott Purcell 24.10.2024 41:41
Send us Fan Mail Join us for an insightful interview with ACA International's CEO, Scott Purcell, on the latest episode of Shergroup on the Sofa. Discover how ACA International impacts creditors and customers in the American economy and delve into their groundbreaking research findings. Gain insights into the distinctions between physical and online events and uncover the secrets behind ACA&a...
SHERGROUP ON THE SOFA | Luis Eduardo Perez 17.10.2024 52:02
Send us Fan Mail In this episode of "Shergroup on the Sofa," CEO Claire Sandbrook interviews Luis Eduardo Perez, President of ICM Credit, to delve into the world of credit and collections. Luis shares his remarkable journey in the industry and sheds light on the key elements holding the credit industry together. As the visionary behind the World Credit Congress, Luis explains the signifi...
SHERGROUP ON THE SOFA | Harry Strausser 17.10.2024 53:05
Send us Fan Mail Join us for a compelling episode of Shergroup on the Sofa as our CEO, Claire Sandbrook, engages in an enlightening discussion with Harry Strausser, the President of Applied Innovation INC. This interview promises valuable insights for credit professionals and businesses alike. In this riveting session, Harry delves into his journey in the ARM industry, reflecting on his diverse ro...
SHERGROUP ON THE SOFA | John Birket 10.10.2024 43:10
Send us Fan Mail Join us on this exciting episode of Shergroup on the Sofa as we sit down with the esteemed John Birkett, Director of Healthcare Security at Athena Security Inc. In this interview, our CEO, Claire Sandbrook, delves into John's journey into the security industry and uncovers valuable insights that will resonate with all security professionals and businesses out there. As a long...
SHERGROUP ON THE SOFA | Brenda Torres 03.10.2024 53:53
Send us Fan Mail Send us a text (https://www.buzzsprout.com/twilio/text_messages/1686079/open_sms) In this week's interview, Claire was delighted to interview her dynamic BNI colleague, Brenda Torres. Brenda is the Education Co-Ordinator for BNI County Line Connections and she is using her role to bring some new tools to her Chapter colleagues. Now each member of our Chapter has a personal...
SHERGROUP ON THE SOFA with Wendi Mclean 27.09.2024 40:23
Send us Fan Mail Welcome to Shergroup TV. Shergroup has come up with a new season of Shergroup on the Sofa. This series is a compilation of Facebook Live videos, conducted by our Chief Shergroupie Claire Sandbrook. You will watch new guests every week on the sofa from different industries talking to Claire about how they started their business, their expertise, their ventures and how they are solv...
SHERGROUP ON THE SOFA | Brenda Torres 20.09.2024 53:53
Send us Fan Mail In this week's interview, Claire was delighted to interview her dynamic BNI colleague, Brenda Torres. Brenda is the Education Co-Ordinator for BNI County Line Connections and she is using her role to bring some new tools to her Chapter colleagues. Now each member of our Chapter has a personalised QR code that can be used in presentations and anywhere else on their marketing...
SHERGROUP ON THE SOFA | Junior Stery 19.09.2024 30:59
Send us Fan Mail SHERGROUP ON THE SOFA | Another great interview between Claire and one of her favorite BNI colleagues - Junior Stery - an ADT Alarm Specialist and connoisseur of tea and ice-cream! In our Chapter meetings Junior continues to remind us of the risks of not having an alarm attached to our home - which detects intruders and alerts us to other risks such as carbon-dioxide and smoke. ...
SHERGROUP ON THE SOFA | MIKE SEGALL 13.09.2024 48:31
Send us Fan Mail Another great guest joins Claire on the Sofa in this interview. Mike Segall - a big personality in the world of UK and international credit comes to talk to Claire about his journey and career in the credit industry and why he is so passionate about the subject. For all you budding credit professionals out there this is a "must see interview" showing why the credit fun...
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