The Shared Practices Podcast - Archives

To be an anonymous guest on Practice Under Water, contact Suzanne@sharedpractices.com www. PreferredDentalService.com info@PreferredDentalService.com How do you "outsource" accounts receivable? Suzanne recruits AR expert Angela Holland, founder of Preferred Dental Service, to get answers. "Insurance makes mistakes. They are humans behind computers just like all of us". So how and why do we deal wi...

While introducing new co-host Andrew Clingan, Payton and Steven get to know each other a little bit more. From our Analytics-based Practice Management event at the Marquette Hotel in downtown Minneapolis, MN, we talk about the pain of dental school Zoom meetings, what it's like working for Richard, George and Matt, plus Matt's uncanny ability to get stuff done.

Soren Paape joins the show today. A diehard fan from day one of listening to the Shared Practices podcast, he shares his experience yearning for a reliable way to pay down debt after dental school. Live from Shared Practices' in-person event, Richard and Soren discuss organization, goals, and the power of a mastermind.

To be an anonymous guest on Practice Under Water, contact Suzanne@sharedpractices.com From our July live event in Minneapolis, Matt and Alex kick off the second half of Suzanne's interview with Shea. Shea's instincts have led her to a great problem: she'll have to choose between a future with an added associate, or a future as super-productive solo doc. Will she overhaul her systems to allow for t...

Tyler reflects on his experience taking the licensing boards in Georgia. He shares what to expect and what to not sweat. Plus, Tyler and Steven discuss the fact that Tyler is now the first to have a Shared Practices internship for all four years of dental school.

Richard and Murray meet in-person; giving us further insight into managing. Entitlement and blame, inviting critique, and the risks of a startup.

To be an anonymous guest on Practice Under Water, contact Suzanne@sharedpractices.com After Matt and Alex give us a sneak preview of our July live event in Minneapolis, Suzanne talks to Shea. Shea never thought she would own a practice. Since owning one for six years, she now pointedly reflects on the several times she's trusted her instincts; one that pushed her to actually buying, one that helpe...

Today we slow down, zoom out, and get a holistic view of modern dentistry. Payton is solo today; comprehensively guiding us through what students can expect and why we're going where we're going.

As Richard deepens his practice ownership experience, his father and mentor Murray Low--longtime coach to executives around the world--joins him to discuss keeping team members and maintaining culture at scale.

To be an anonymous guest on Practice Under Water, contact Suzanne@sharedpractices.com Matt and Alex introduce us to our 100th episode of Practice Under Water. When Suzanne gets into Patrick's metrics. He has two options: ignore his own success and risk hemorrhaging his amazing new patient flow, or: help secure the future of his new patient flow by hiring a hygienist ASAP, open his additional two o...

After noticing a consistent uptick in student listeners year over year, George, Payton, and Steven make this special--shareable--episode. We revisits podfather Richard's original hypothesis of the show: the best way to pay back your debt is to get into practice ownership. We talk empowering yourself, taking control of your career, and giving yourself the best dentist lifestyle you can.

Having last been on the show on April 26th (episode 37), David Cohen returns and shares why seemingly good partnerships sometimes crash and burn, how to filter personality types before going into a partnership, and why being willing to walk away from a deal is a super power. Contact David: David@CohenLawFirmPLLC.com 206-919-9060 CohenLawFirmPLLC.com

To be an anonymous guest on Practice Under Water, contact Suzanne@sharedpractices.com Patrick's startup isn't even a year old and he's been killing it. With over a thousand active patients and 130--yes 130--new patients per month, why exactly is this practice "underwater"? Because we don't know exactly where his success is coming from. Suzanne needs Patrick to convince his team to track where ever...

Payton catches up with Alex' practice situation over in Arkansas. Also, they clarify each offering of Shared Practices and who they are (and aren't) a good fit for. But first, Alex talks about attracting talent during this insane time of low-staffing, endless government "benefits", and shallow hiring pools nationwide.

Co-Founder and CTO of CallForce Conner Ludlow is with us today. With services like CallForce (no; we're not affiliated), growth doesn't have to be difficult to keep up with. Richard and Conner talk details about CallForce's suite of front desk services, and why wearing a smile on your face while on the phones really does go a long way. www. GetCallForce.com

To be an anonymous guest on Practice Under Water, contact Suzanne@sharedpractices.com Suzanne helps Brandon launch a new attack plan. Top of this list are: setting clear expectations with a hygienist and aggressively marketing now. Plus: in the intro, Alex gives solutions to the staff shortages so many of us are facing right now.

We're joined by Paul Edwards, CEO of CEDR HR SOLUTIONS. We learn to solve our employee problems within the bounds of legal--even if flawed--frameworks. Plus, gym memberships? Lyft? We learn what increasingly common types of benefits are actually useful to employees, and actually give you more ROI on your people.

Richard interviews former Guided Practice Solutions DSO partner Dr. Hunter Smith. Richard had ownership in his and Dr. Little's practices. After parting ways amicably, these two now speak freely about their experience around leadership, ownership, and why Richard had to call it quits.

To be an anonymous guest on Practice Under Water, contact Suzanne@sharedpractices.com Brandon's only hygienist quit right before acquiring the practice. Sidetracked by doing his own hygiene, hiring and training a new-grad hygienist, and discovering the seller's provider-dependent model, Brandon's challenge is right in front of him: keep the longterm vision while sifting through repeated banal chal...

Payton personally knows our anonymous guest "Eric". Eric has listened to the podcast since the very first episode. He knows the philosophy, he has an acquisition in mind, and he's already met with Suzanne for due diligence. With the practice's extensive use of--wait for it--the Yellow Pages, and a staff that may retire soon, can Payton help him get ready to turn this thing around?

We're joined by two former US Army dentists: Dr. Dustin Dodd and Dr. Emily Dodd. After doing a complete digital overhaul (there was literally a typewriter at the front desk) early in practice ownership, they're now advancing in their SEO. Competing in America's second-largest suburb is not easy. Richard helps document their ownership journey.

To be an anonymous guest on Practice Under Water, contact Suzanne@sharedpractices.com With a giant patient pool and a giant career tipping point ahead, Phoebe's trying to decide whether drop insurance and shrink the practice, or commit to growth and everything that comes with it. Even with recent growth from $1.3MM in collections to $1.7MM, Phoebe has a tough call ahead. support@sharedpractices.co...

After officially meeting our new cohost Steven, he and Payton get to ask George pointed questions about not only his management style; but actual experiences with his staff. Training, empowering, and correcting--plus, his ironclad boundaries regarding office contact...listen in!

Live from the Dentists, Implants and Worms set, Justin Moody joins us today. After catching up, Richard and Justin have a candid conversation about growth, how often we unnecessarily refer out, and developing skills you thought were difficult. Plus a little riffing about taxation near the end for our listeners.

To be an anonymous guest on Practice Under Water, contact Suzanne@sharedpractices.com Phoebe's lease was slowly running out. But there was no commercial real estate available in her area. Her solution? Buy another practice--with the real estate included. After merging these two practices, our real-doc-fake-name Phoebe is taking the time she needs to assess her vision, leadership--and growing pains...