Service Bay Podcast

The Service Bay Podcast

Business EN ↓ 5 episodes

A podcast for the auto repair industry focused on customer experience, thoughtful leadership, and raising the standard of how shops serve people. We talk about what’s working, what’s broken, and how to build a healthier industry—while encouraging and equipping the next generation of auto repair professionals.

Author

Service Bay Podcast

Category

Business

Podcast website

podcasters.spotify.com

Latest episode

Feb 11, 2026

Where to listen?

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Episodes

Going the Extra Mile Andre’s Journey in Mobile Auto Repair Excellence 11.02.2026

In this episode, I talk with Andre Lambert from Gravity Automotive Solutions. We talk about serving well in the mobile auto repair space, how he got started and what he is working toward next. For questions, feedback or if you are interested in being a guest on the show, send us an email at info@servicebaypodcast.com

Diagnosing Success with Independent Repair Shop Owner Tom Petty 04.02.2026

In this episode Tom Petty, a shop owner, technician instructor and former technician shares insights into the auto repair industry. We discuss what builds good shop culture, what is lacking in the industry and what we can do better. For questions or feedback, drop us an email at: servicebaypodcast.com

Elevating Auto Repair Clint White Shares Strategies for Improving Sales Processes and Customer Experience 28.01.2026

In this episode, Clint White shares practical strategies that helped improve both sales processes and the customer experience inside their auto repair business. We talk through how clearer communication, better workflows, and more intentional decision-making changed the way customers said yes, technicians stayed focused, and the shop operated day to day. This conversation is for shop owners who wa...

What It Took to Grow One Shop to $3 Million a Year 26.01.2026

In this episode, we share the real story of a tech turned shop owner who grew his business from $20,000 a year into a $3 million operation. There was no overnight success. Growth came from years of learning, steady improvements, better decision, making, and the willingness to stay in the game for the long haul. This conversation is for anyone in the industry who wants sustainable growth, not short...

Serving Through Auto Repair with Pastor Jeff 23.01.2026

Pastor Jeff explains how auto repair ministries can change lives and glorify God in the process!

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