The Scaling Wellness Podcast: Scale Your Massage Business

As a massage and business owner, mastering interpersonal skills is crucial for your success. Building strong relationships with clients, employees, and colleagues can significantly impact your reputation and ultimately drive business growth. By effectively navigating interpersonal dynamics, you can enhance customer satisfaction, foster employee loyalty, and cultivate a positive work environment. I...

Unlocking the right money mindset is essential for anyone aspiring to become a successful massage or spa owner. Developing a positive relationship with money can help you make informed financial decisions and set your business up for long-term success. By embracing abundance and adopting effective money management strategies, you can create a thriving business that not only benefits your clients b...

As a massage and spa owner, it is crucial to prioritize the health and well-being of both your clients and your staff. By setting clear boundaries and implementing strict health protocols, you can create a safe and relaxing environment for everyone. Not only does this ensure the safety of all individuals involved, but it also enhances the reputation of your business as a trustworthy destination fo...

In today's competitive business landscape, creating a thriving workplace is essential for success. However, it's easy for spa business owners to inadvertently make mistakes that can hinder growth and productivity. By avoiding these common pitfalls, you can foster a positive work environment that not only attracts top talent but also encourages collaboration and innovation. In this episode, we will...

While building and growing their massage businesses, every owner is bound to make mistakes. It's a natural part of the entrepreneurial journey and provides valuable lessons for future success. With our carefully curated compilation episode, you'll get insights into the common hiring mistakes that even successful spa owners make. With this knowledge, you can avoid making these errors and ensure tha...

Dr. Kimberly Thor-Adams is a highly accomplished Chiropractor and pioneering business owner located on the River Point in Downtown Norfolk. With her team of experts, Dr. Kim offers a wide range of services like chiropractic adjustments, spinal decompression therapy, massage therapy, and lactation services to help all her patients achieve optimum well-being. In this episode, we explore the experien...

In this incredible rebroadcast episode, we take a trip back in time to 2020 and get to hear from the amazing Rachel Beider. Rachel Beider is an incredible entrepreneur from Brooklyn, NY. She is a massage therapist, CEO of a multi-location company, author, and business consultant. She has personal experience with scoliosis and was inspired to become a massage therapist to help patients recover from...

Welcome back to another episode of the Scaling Wellness Podcast! Today's episode is going to be a little different.    As I know you're busy people, and we publish so much content, there's a chance you haven't had a chance to listen to it all - or decide which episodes will be a best fit for you.   So, my team and I have carefully selected segments from each episode to put together some of the hig...

Ravit Micheneris the owner of both Elements of Touch Wellness Spa and Estes River Retreat. Their space combines two businesses, a private house setting on the river near downtown and an upstairs vacation rental in a bustling mountain town in Colorado. This small mountain town has a population of about 7,500 people, and it receives around 4 million visitors in the summer. During the summer, treatme...

"When selling time, once that time passes, you'll never get to sell it again." " You can't put a price on people talking about you."   In this episode, we have Robert Norberciak! He took over a day spa that was making about $5 thousand a month that he grew to $75k a month in 3 years before he sold it. He has shared amazing advice on getting Groupon clients, rebooking clients, and what it takes to...

Sharon Hwang serves as the CEO of The Wellness Center in Denver, Colorado. It is a nine-facility treatment room with 30+ practitioners & administrators providing massage, therapy, chiropractic care, acupuncture, and naturopathic medicine services.   Sharon is a Colorado native, born in Littleton. She pursued her undergraduate degree in Urban Planning from CU Boulder, joined the Peace Corps, and li...

Welcome back to another episode of the Scaling Wellness Podcast! Today's episode is going to be a little different.    As I know you're busy people, and we publish so much content, there's a chance you haven't had a chance to listen to it all - or decide which episodes will be the best fit for you.   So, my team and I have carefully selected segments from each episode to put together some of the h...

DeAnn Larson is the proud proprietor of Tree of Life Therapeutic Massage & Spa, a wellness practice focused on therapeutic-based services in Plymouth, Minnesota. The team has grown from 4 to 13 members, providing a wide range of massage therapy services from light craniosacral work to deep tissue massage. Clients can avail of an array of services, like aestheticians, acupuncturists, and nutrition...

Tracey Morris is a licensed massage therapist & esthetician, a Certified ScarWorker and Bone Fascia Therapist, and the proud proprietor of Therapeutic Massage & Wellness Spa, a spa found in LaPlata, Maryland that prides itself on offering an organic and plant-based approach to massage and wellness treatments.  There, clients can enjoy a variety of exceptional massage and wellness services that use...

Kelly Scott is an inspirational leader and a successful entrepreneur. She is the director and co-owner of Healing Arts, a yoga studio she co-owns with a former client/student and friend. Prior to her involvement in the studio, it was run solely by its owner who was overwhelmed by managing it all. Kelly's determination and passion for yoga have enabled her to not only help the studio become more su...

Everyone is looking for a way to improve their lives and businesses. But what if you could do it with just three simple questions? That's right, by asking yourself three powerful questions, you can dramatically alter your life and business for the better. These questions will help you uncover hidden opportunities, identify unmet needs, and create solutions that will provide real value to your cust...

Lynda Gonzales is the founder of the highly acclaimed iBalance Wellness Spa, a one-of-a-kind spa based in Tucson, Arizona. Starting out as herself and as a single mother Lynda grew and scaled her spa to three locations and employed 40 people, before scaling back down to focus on her primary location.  In this episode, we discussed: The process of growing a multi-location spa. The reason she scaled...

Welcome back to another episode of the Scaling Wellness Podcast! Today's episode is going to be a little different.    As I know you're busy people, and we publish so much content, there's a chance you haven't had a chance to listen to it all - or decide which episodes will be the best fit for you.   So, my team and I have carefully selected segments from each episode to put together some of the h...

Jennifer Olsen has built a highly successful and multi-award-winning spa business called About Touch located in Eugene, Oregon. With the incredible help of her 19 talented therapists, her business has been honored as Reader's Choice for several years since 2012, demonstrating her consistent commitment to providing top-notch customer service.   In this episode, we talked about:  What is a financial...

Dr. Ernest Kim is the proprietor of Back on Point Wellness, a clinic that boasts two chiropractors, acupuncturists, and four massage therapists. With its six treatment rooms, Back on Point Wellness focuses on delivering the highest quality of ancient holistic healing with a modern twist.  Growing up as a rebellious kid from a broken home, he found himself lost and directionless in life. In his que...

Pallas Hutchison is a proud single parent and enthusiastic business owner of the esteemed Oasis Massage, which offers result-driven therapeutic massage sessions since 2005. Located in West Dennis, MA, Pallas, and her team strive to provide quality services to their clients. An adventurous musical journey fuelled by a passion to explore different areas of entertainment with DJing, singing in a band...

For any wellness business that wants to scale, there are certain metrics that need to be tracked and monitored. While it's true that money is an important metric, there are also 3 metrics of a scalable wellness business that have nothing to do with money. Measuring and tracking these will help you understand how well your business is scaling and what areas need improvements.   Want to build a well...