The Savvy Dentist

People skills are one of the most important skills we can develop as dentists and business owners. Whether it’s putting nervous patients at ease or recruiting with staff, being able to quickly read and communicate well with people is a key skill for us. In this episode, I’m joined by Alan Stevens, who is an International Profile and Communications Specialist. He is regularly featured on National T...

Welcome to the second part of my two part interview with Dr Nauv Kashyap. In this episode, we continue our conversation on 13 key entrepreneurial principles to become a great dental practice owner. No more being an employee in your own business. Grab your pen and paper because in this episode, we discuss: 1:52 The power on focusing on the things that really matter 5:33 Unlocking the power of the d...

In this episode, I’m joined by multi-practice owner and good friend Dr Nauv Kashyap. We discuss what we think are some key entrepreneurial principles to become a great dental practice owner. No more being an employee in your own business. We share our tips and insights for how to transition into true business ownership. 4:22 Why the growth of the business can never outstrip the business owner 6:30...

John Shackleton has a background in sports psychology and has coached world champions and Olympic medalists.  A top level swimmer in his youth, John became a professional coach in his 20s, training international level swimmers and triathletes.  In his quest to improve performance he turned to sports psychology to help his athletes achieve at their absolute best.  Over the next 20 years his trainin...

In this episode, I’m joined by Gary Bertwistle who shares his insights on how to get your mojo back. When we work in our practices day in and day out, it’s easy to get stuck in the grind and not operate at our best. Gary has always had a passion for innovation and creativity. His career has spanned the retail, music and radio industries. Gary’s drive comes from having people and organisations thin...

I’m joined by Justin Morgan to share how you can grow your practice using SEO.  SEO (Search Engine Optimisation) can be a mystery. But on this episode, Justin helpfully breaks it down into simple, practical advice that you can start implementing today. Justin Morgan is the founder of Dental Marketing Guy. Dental Marketing Guy is brand that offers SEO services to dentists and provides a place for p...

On this episode, I’m joined by dental practice owner Jennifer Pearce who specialises in practice management.  There’s a lot to manage as a dental practice owner and it’s easy to feel overwhelmed. In this conversation, Jennifer Pearce brings over 20 years of experience in office management and now practice ownership and shares with us her tips for running a smooth operation. Jennifer Pearce is Co-F...

In a growing and competitive dental market, how can we as practice owners create business that not only survive but also thrive? In this episode, I’m joined by Dr. Anissa Holmes, a dentist, business acceleration coach, social media strategist and best selling author. She shares her insights on how she has created a highly profitable practice that doesn’t rely on competing on price through carefull...

      Stacey Brown Randall joins me to share with you her simple system for generating referrals without asking. We all know referrals are key to the health of a dental practice, but systemising referrals can feel overwhelming. Stacey is a contrarian when it comes to typical referral advice and believes the best way to unleash a referral explosion is to do it WITHOUT asking for referrals (and she...

In this episode, I’m joined by workplace conflict resolution expert Catherine Gillespie to share her advice around navigating and resolving conflict and cultivating a harmonious and professional workplace. As practice owners, managing our team is a big part of our responsibilities. However, as is the nature of managing people, conflicts are bound to arise. Catherine Gillespie brings a wealth of sk...

Protecting Your Practice Intellectual Property with Chris Round On this episode, I’m joined by lawyer Chris Round to share his insights on protecting your dental practice intellectual property assets. As dental practice owners, we might not think that we have any “intellectual property” to protect. But nothing could be further from the truth. From trademarking your practice name and logo, to inven...

Steven Bradbury is Australia’s first ever Winter Olympics gold medalist. What is less known is his backstory, the hardships, the set-backs and the resilience it took to get there. Steven Bradbury has presented at over 800 conferences and events in 15 countries. He loves the adrenalin before going onstage and loves that his strategies for success in business and in life are able to inspire and help...

Orthodontics can be a great way to add a specialist stream to your general practice and increase your revenue. In this episode, I chat to Dr Geoff Hall from SmileFast about orthodontics, the changing private practice landscape, advances in orthodontic technology and much more. Dr Geoffrey Hall is a specialist orthodontist based in Melbourne, Victoria and inventor of the SmileFast cosmetic orthodon...

Emma and Carla Papas are the Merrymaker Sisters. They are on a mission to merrymaker over the world, helping people to live a healthy, happy, magic-filled life. They help over 1.5 million people every year with their book, app, programs and podcast.  In this episode, it was a pleasure to sit down with the spirited entrepreneurs, Emma and Carla Papas and discuss their thoughts around success, runni...

Geoff Anderson loves helping his clients tell their stories through video. Since 1993 he has owned and operated Sonic Sight, a video production facility in Sydney Australia. He has worked on productions throughout Australia, New Zealand, Singapore and the US. Geoff is a video producer, a camera man, an editor, a director and a scriptwriter. Geoff is the author of “Shoot Me Now – making videos to b...

In this very special 100th episode, I am on the other side of the mic. Guest host, Ronsley Vaz asks me about what I’ve learned from my own podcast and much more. In this episode we discuss 2:00 My top 3 learnings from guests on the show 4:06 Common threads in the show 5:49 The skill gap that most dental practice owners have (and how to fix it) 9:03 How the Savvy Dentist Operating System can give y...

Elijah Desmond is a serial entrepreneur who has worked in over 300 different dental offices over the years and garnered invaluable experience.  He has seen first-hand what techniques worked for increasing production and motivating staff. Perhaps more importantly, he learned why such techniques worked and why others didn’t.  Plus, he is the founder of the unique Dental Conference, Smiles At Sea. In...

98. How to Communicate Like a Leader with Dr Laura Sicola Communication skills are an indicator for success in business.  We need to communicate effectively with our team to avoid or negotiate conflict, to improve our workplace culture and more. But also, we need to communicate effectively with our patients for better case acceptance and behavioural change.  Communication is one of the backbones o...

Artificial intelligence and machine learning are on the rise in businesses, including the health space. As small business owners, we’re often curious about how these technological developments can help or hinder us. But as I always say, with change comes opportunity. In this episode, I bring AI expert and CEO of Complexica, Matthew Michalewicz on to the show to share his enormous insights around n...

John Wilson is Canberra’s leading employment lawyer. He is the Managing Legal Director at Bradley Allen Love and has been a NSW Law Society accredited specialist in Industrial Relations and Employment Law for over a decade. In 2017, John became a member of the NSW Specialist Accreditation Employment and Industrial Law Advisory Committee. For five consecutive years John has been named in the Austra...

Tyson Franklin is a podiatrist, author, speaker and host of the It’s No Secret with Dr T. podcast.  Systematising his business was a key factor in winning the 2003 Telstra Business Award and he now takes great pleasure in sharing what he’s learnt with other podiatrists, health professionals and small business owners, through mentoring, workshops, weekend conferences and other speaking engagements....

Jordan E. Goodman is “America’s Money Answers Man” and a nationally-recognized expert on personal finance. He is a regular guest on numerous radio and television call-in shows across the country, answering questions on personal financial topics. For 18 years, Jordan was on the editorial staff of Money magazine, where he served as Wall Street correspondent. He is the author / co-author of 13 best-s...

Dr. Emily Letran is a general dentist who owns two multi-specialty group practices in Southern California. She received her Bachelor of Science in Biology from UC Riverside. She is a graduate of UCLA School of Dentistry and received her Master of Science in Oral Biology from UCLA at the same time.   As a mother of three, Dr. Letran creatively balances work, family life, after-school life and her p...

Social media can often feel like wasted time. In this episode, Mark Warncken shares with us his 3 simple steps for social media success. Mark Warncken has had a 30 year career working in sales across many industries gives me a unique insight into understanding the challenges every business faces in generating leads and converting them into buying customers. He now brings his sales expertise to the...

Dental practice success is something I like to reflect on at the end of the year. In this episode, I share with you what have been my biggest takeaways from 2017 - advice from others and myself, as well as gems from outside the dental space. If you take these insights and start implementing them in your business, you’ll make 2018 your biggest and best year yet. In this episode, I cover: Why succes...