The Retail Razor: Data Blades

S2E10 NRA Chief Economist Dr. Chad Moutray on the 2026 labor market, 122% turnover, and the price of running a shift short One missing employee can cost a restaurant $3,000 to $5,000 in lost sales over three months. That's one stat from the National Restaurant Association's new 2026 Hiring & Staffing report, and it's why we built a three-part mini-series around the labor market in restaurants....

S2E9 Greg Buzek of IHL Group on RFID, Computer Vision, Edge Computing, and the Returns Opportunity with AI Buy online pickup in store sounds like a solved problem. It’s not. In IHL Group’s 2026 Retail Transformation Study, only 18.2% of retailers have optimized BOPIS, and the most profitable retailers are a staggering 555% more likely to have it dialed in than the laggards. In the finale of our 3-...

S2E8 Greg Buzek of IHL Group on the AI Hiring Gap the Retail Industry Got Backwards For two years, every conference stage and every headline has told you the same thing. AI is coming for retail jobs. The robots are taking over. Store headcount is doomed. The data tells a completely different story , and it is not close. In part two of our three-part AI in Retail series, Ricardo Belmar and Casey Go...

S2E7 Greg Buzek Breaks Down Shelf Intelligence - Computer Vision, RFID, and the Network Nobody's Talking About Every retailer says they're investing in shelf intelligence. Cameras, smart shelves, electronic shelf labels, computer vision, RFID, autonomous robots. The investment list has been the same for three years running. So why are only 9.1% of retailers actually running current computer vision...

S2E6 Scaling Agentic AI, GenAI, & redefining roles while building governance for the autonomous marketing era Agentic AI isn’t coming — agentic AI is already here, and it’s reshaping how retail and CPG marketing teams operate. In this final episode of our three‑part series with Incisiv and Adobe, we break down how agentic workflows, autonomous decisioning, and Gen AI driven content systems are...

S2E5 The Truth About Customer Data Silos and What It Takes to Fix Them In this episode of Data Blades, Ricardo Belmar and Casey Golden sit down with Bruce Richards , Global Industry Strategy & Marketing Lead at Adobe , to unpack the biggest barrier holding back modern marketing: retail data readiness. Despite massive investments in AI and personalization, most brands still struggle to act on t...

S2E4 The Truth About Retail Customer Experience - What Adobe + Incisiv Discovered In this episode of The Retail Razor: Data Blades , Ricardo and Casey kick off a three‑part series with Dave Weinand , Chief Customer Officer at Incisiv , to unpack the latest Adobe + Incisiv State of Customer Experience in Retail and Consumer Goods research. Consumer expectations are rising faster than most retail ma...

S2:E3 From Service to Sales: How Retailers Can Increase ATV with Gareth Johns Retail store sales teams can no longer rely on delivering reactive service if they want to increase average transaction value. A proactive customer experience driven by passion and data are what’s required. In this episode of The Retail Razor: Data Blades , hosts Ricardo Belmar and Casey Golden welcome back Gareth Johns...

S2:E2 Retail Loyalty Unveiled: Epic Insights from Gareth Johns and TruRating   Retail loyalty is no longer about points and discounts. It’s about experience, personalization, and values. In this episode of The Retail Razor: Data Blades , hosts Ricardo Belmar and Casey Golden welcome back Gareth Johns , Chief Data Officer at TruRating , to explore the new retail loyalty playbook for retailers....

S2:E1 Revolutionize Your Retail Strategy with Data-Driven Conversion Insights   Season Two of The Retail Razor: Data Blades opens with a sharp focus on the retail metric that makes or breaks growth: conversion rates . Hosts Ricardo Belmar and Casey Golden sit down with Gareth Johns , Chief Data Officer at TruRating , to reveal how real-time shopper feedback and data-driven insights are helpin...

Season 2 Trailer - Data Blades Returns: AI, CX, and Retail Media for Executive Leaders   Welcome to Season 2 of The Retail Razor: Data Blades —the podcast that slices through complex retail research to deliver sharp, actionable insights and retail strategies for executive leaders in the AI era.    In Season 1, we cut through the clutter with data-backed insights to identify strategi...

S1:E6 The Power of Knowledgeable Store Teams   In the final episode to Season 1 of the Retail Razor: Data Blades , hosts Ricardo Belmar and Casey Golden welcome Georgina Nelson , CEO of TruRating . Georgina discusses the significant impact well-informed store teams have on retail performance. Highlighting a global sporting goods retailer's success, Georgina reveals that 90% of shoppers acknow...

S1:E5 Revolutionizing the Checkout: How Choice Impacts Purchase Behavior   In this episode of the Retail Razor Show: Data Blades , hosts Ricardo Belmar and Casey Golden are joined by Georgina Nelson , CEO of TruRating , to explore the essential role of consumer choice during the checkout experience. Georgina shares insights gathered from over 14,000 customers across the US, UK, and Australia...

S1:E4 Speed, Convenience, and Choices: Self-Checkout Perspectives   In this episode of Retail Razor: Data Blades , hosts Ricardo Belmar and Casey Golden are joined by Georgina Nelson , CEO of TruRating , to explore consumer sentiments on self-checkout systems. TruRating, known for gathering real-time shopper feedback, reveals that speed and convenience are top priorities for 65% of shoppers u...

S1:E3 Beyond Price: How Consumer Values Drive Retail Loyalty   In this episode of Retail Razor Data Blades , hosts Ricardo Belmar and Casey Golden chat with Georgina Nelson , CEO of TruRating , about critical consumer insights and the importance of aligning retail strategies with customer values. Georgina shares findings from TruRating's research at the point-of-sale, revealing that 77% of co...

S1:E2 Economic Waves: How Price Hikes Transform Shopping Trends   Welcome to another Retail Razor: Data Blades episode, where we discuss how rising prices are affecting shopper behavior with Georgina Nelson , CEO of TruRating . Georgina shares data showing significant consumer insights: 63% of U.S. consumers are driving less due to high gas prices, 60% are cooking more at home, and 74% are us...

S1:E1 Retail Intelligence: Understanding Inflation's Differing Impact   Welcome to the Retail Razor Podcast Network's latest show, Data Blades ! In this debut episode, we explore how inflation impacts different consumer demographics. Featuring Georgina Nelson , CEO of TruRating , we uncover insights derived from over 170,000 survey responses from the UK, North America, and Australia. Learn ho...