The Remarkable Leadership Podcast

Last week I talked about the first step in giving effective feedback. You can watch that episode here . In this episode, I am talking about the second step. But before I do that, let's review the four steps again: Feedback must be heard. Feedback must be understood. Feedback must be accepted. Feedback must be applied. To help you apply step #2 above, I am giving you six simple and easily implement...

Your face is how you feel about yourself and how you project to the world. Maya Hu-Chan is the author of SAVING FACE: How to Preserve Dignity and Build Trust . She sits down with Kevin to talk about the role face plays in leadership through stories and examples. Whether we are working face-to-face or remote, local or global, leaders need to understand the concept of "saving face" to create and bui...

There are tons of tips out there for delivering feedback. The problem is that tips are only tactics until we start with the basics. First, we must understand the goal of feedback which is that the other person will take action on that feedback. And then, we have to ensure that the feedback is actually heard. In today's episode, I am giving you four invaluable tips to help you ensure that your feed...

How do you give feedback? Maybe the better question is, how do you receive feedback? Steve Herz believes we need to create the environment for the give and take. Once we can accept feedback and take action to improve ourselves, giving feedback is easier and more accepting. Steve is the author of DON'T TAKE YES FOR AN ANSWER: Using Authority, Warmth, and Energy to Get Exceptional Results . Steve an...

Remember recess? Swinging happily on swings, monkeying around on the monkey bars, or zooming down slides... As kids, this was an important part of the day. It gives children the chance to socialize, burn off some much needed energy and re-focus so they are better equipped to learn throughout the day. Not surprisingly, these are all things that we need as adults as well. And it's why breaks are so...

Timothy Lupfer wants us to get back to basics about leadership. It is a role we are usually given and involves followers (whether they be employees, students…). Leadership is narrower than most of us think. Leadership is the role of affecting followers to achieve organizational goals. Tim is a retired Army, former consultant, and the author of Leadership Tough Love: Examining Leaders Through the L...

You are leading…and others are watching. This is true when things are going well and when they're not going so well. That's right. That means as a leader, you are on display. And in the words of my friend, Tom Peters, it's always showtime. However, all of this does not mean that I am suggesting that as leaders we have to be "actors" or pretending at our job. Quite the opposite in fact. Check out t...

How are you using the power you have (for good or evil)? Yes, we all have power just through our relationships between colleagues, family, and friends. Thereby, it can be a bit tricky. According to Deborah Gruenfeld, we need to embrace and own our power, even if we are uncomfortable with it. Deb is a social psychologist and the author of Acting with Power . She shares with Kevin that there are lev...

Do you have a Day One or Day Two mentality and why does it matter? Alex Kantrowitz sits down with Kevin to talk about mindset and culture. Alex is a senior technology reporter at BuzzFeed News and author of Always Day One . Alex interviewed more than 130 tech insiders from hourly workers to executives to share how the "Tech Titans Plan to Stay on Top." However, the lessons learned don't just apply...

Focus is really important to leaders. What we study and think about, GROWS. So during difficult times, it's even more important to be sure that we aren't focusing on the negative; that we avoid putting negativity under the microscope. Here's what I mean… Tweet it out:  Focus on what you want – don't put negativity under your microscope. @KevinEikenberry From This Episode: Learn more about and list...

We have the tools for accounting principles, and these have remained unchanged for years. Yet we have no real tool to measure customer loyalty, and every bit of cash flow starts with cash from the customer's pocket. Kevin is joined by Rob Markey. He is the author of a new Harvard Business Review article on how to run a company to maximize customer value, "Are You Undervaluing Your Customers?" He i...

I could simply tell you that trust is powerful and as a leader, you would likely very quickly agree with that statement. But to make my point even stronger, I am going to give three very specific reasons WHY trust is so powerful. Tweet it out:  Trust is an accelerant to success and a lubricant for results. @KevinEikenberry From This Episode: If you'd like to receive my daily email and be a part of...

Have you had the opportunity to walk in an elementary school and witness the joy, the curiosity, the childlike wonder? Today, we are missing a piece of that of wonder. We can list the reasons why we've lost it and it's more important to recognize we can get that optimism back. John O'Leary believes in showing up with everything you have and investing in those right in front of you. John is the aut...

The visual portion of any video is truly an important part of the message. And this is the case whether you are watching a YouTube Video or video conferencing with a colleague. In this episode, I'm addressing five simple concerns that, once you address them, will help you make your webcam your friend – and thereby make your communication richer and more effective. Tweet it out:  Want better commun...

I don't know if you've noticed, but there's a holiday for everything. Just do a quick Google search for "today's holiday" and you'll see what I mean… "If Pets Had Thumbs Day"…. Really? But back to leadership here. In the video below, I am suggesting a "holiday" that will help you become a better leader and a better person. I am suggesting that you make a National Commitment Day. In the episode, I...

Are you innovative or do you leave that to other people? Tamara Ghandour discovered that innovation was something we all can do. Further, it's not if we innovate, but how we innovate (we are all unique). Tamara created The Innovation Quotient Edge (IQE) (available on her website), which reveals your unique Everyday Innovator style and offers insight into how you bring your best self in everything...

Focus can be a challenge for anyone working from home – whether you've been working remotely for years or are just finding yourself at home due to current events. It can be difficult to separate work and personal. The good news is with just a few simple steps, you can maintain your focus, set boundaries, and be successful no matter where you're working. Find out more in this episode! Tweet it out:...

Last week, we talked about confidence from the perspective of our own experience. You can watch that episode  here . Today we are going to look at confidence from a very different perspective. We are looking at it from the perspective of others. I'm sharing the impact of confidence as well as a really simple equation that helps to illustrate for leaders how truly powerful confidence is to our succ...

There has been much research focused on what leaders need to be effective. Ryan Gottfredson asked, how do we capture the being element of leadership? In other words, what is the mindset? Ryan is a consultant, professor, and author of Success Mindsets: The Key to Unlocking Greater Success in Your Life, Work, & Leadership . Kevin and Ryan both agree that our mindsets fuel our thinking, learning, and...

We all know that it's important to have a balanced diet – because what you put in impacts your health. But have you thought about your reading diet? Because similarly, what you put in impacts your thinking. In today's video, I'm asking a few questions to help you discern how your reading "diet" is going and what you can do to balance and improve it. Tweet it out:  How closely does what you are rea...

Dr. Wayne Baker has found that most people are willing to help, and most people don't ask for what they need. This may be because we believe that others can help us, or it will make us appear weak. Wayne is a professor at the University of Michigan and the author of All You Have To Do Is Ask . Kevin and Wayne discuss the importance of asking both personally and professionally. Research shows that...

If you're watching this episode when it originally airs, sports are front and center with the Super Bowl just around the corner. So in this spirit, we are discussing a very popular sports phrase: playing to win. And this week, we are turning the question around a bit and answering: Can we take the idea of playing to win and apply it to work? Tweet it out: Yes - you can have a sense of play and ach...

As a leader of a team, you will most likely be asked to solve a problem. Thomas Wedell-Wedellsborg found that we often move into solution mode before thinking about whether we are solving the right problem. He and Kevin sit down to talk about problem-solving and more specifically about reframing the problem. During research for his latest book, What's Your Problem? , Thomas found that 85% of compa...

There's an old song that I like by The Everly Brothers, When Will I Be Loved ? Or perhaps you've heard the Linda Ronstadt version ? As a leader, this might be a question you've asked before - WHEN will I be loved? How do others feel about me as a leader? Am I making a difference? Am I having an impact of my team and organization? And while these are valid questions that we will all likely have at...

Technology has given us access to information and people in the blink of an eye. We now have colleagues not only a time zone away, but an ocean away. As a leader, not only do you have to think about all usual leadership principles, you also must add another lens to work on the global level. This includes how you work with customers and vendors, and even things like what constitutes a contract. Mel...