The REFINE Network

Doesn’t care about wins and losses…he cares about making his players the best You don’t need to be an expert….your team does. Optimistic Focused on loving the people that are in his care Doesn’t let outside noise phase him. Praises others - Celebrate what you want to replicate. Gets to know his team personally Sees potential in others (Roy Kent) Is a fun guy to be around...adds humor to most situa...

The L’ANZA 24 in communication 24 seconds 24 minutes 24 hours Answering a family's phone call or text in a meeting is encouraged if the culture is "family first" Culture is not what the CEO/Owner/President says...it is what the company actually does. This is shown in L’ANZA from the top down. Hiring people in multiple interviews and meeting multiple people is a must. If you want to learn more abou...

What is a young leader Be great where you are today How to find a mentor or coach Find a mentor that lives out what they preach Leave a legacy Leaders make a big deal about big things  

How to lead during a crisis.  Crisis a time of intense difficulty, trouble, or danger. Stay calm  Seek Wisdom Communicate (who needs to know) Action (what’s the next thing that needs to be done.)  Puzzle Pieces Write it down If your leader is going through a crisis.  Tell them you support them Ask if you can help or serve them during this time.

Being transparent as a leader is the first step in serving your team. Travis and Adelle break down on how they show their staff where all the money that comes into the company goes.  Adelle Graham Instagram - Adelle_salonadelle Salon Adelle Instagram - @salonadelle 

We talk about how Tim displays leadership and creates a culture inside of his company.  Serve the needs of your people before you talk about their performance. Best is the Standard People "expect" and then "respect" standards once they are set. Explaining why using the word "tribe" makes more sense in the workplace instead of "family" and "team."

"I tell it like it is" or "I'm just blunt" are 2 phrases that are selfish for a leader to say. This only benefits the communicator and makes them feel good. We’ve done that before or this is the way we’ve always done it. This will CRUSH creativity. You’re doing a great job...this is heard often in life. Be specific and tell them "You're doing a great job of showing up on time and ready to make you...

Are you losing top talent?  How to control it and navigate it. Your staff HATES it and wondering if you are going to do anything about it. Top performers in any industry hate gossip and drama and will move on to greener pastures if its not addressed. What is Gossip? When someone talks to someone else about something they can do nothing about. Doesnt always have to be untrue. Why does gossip h...

How to lead through Covid Delegating and empowering is the key to growth If someone can do it 80% as well as you...hand it off Leading people through tough times and protecting the team culture

9 Enneagram Types: The Reformer The Helper The Achiever The Individualist The Investigator The Loyalist The Enthusiast The Challenger The Peacemaker

My Top 10 Favorite Apps: SLACK - Great for workplace communication Calendly - Change the way you schedule meetings. Use this for your 1 on 1's as well! Spark - The best way to handle your email. Chat back and forth and stop the forwarding and replying. Google drive - Starting sharing documents and updating them in real time. Great for personal and workplace environments. Reminders - Give your brai...

Being led by boomers and leading Gen Z's are totally different Before getting an associate ask yourself, do you want help behind the chair or do you want to leave a legacy? Once Jordan's passion was ignited, her purpose was found.

First we have to look at ourselves as leaders. Take the blame Don't give in to the "need to hire" pressure Set clear expectations for your staff on the front end instead of the back end. Care more about "who they are" than "what they are doing" Your team already knows.

5 Tips To Build A Team Mentality: Less of you and more of them Use the words "Us" and "Our" Empower Your Team Communicate with them on a personal level Celebrate wins As a leader you take responsibility when things go bad and celebrate others when things go great!

To address an unhealthy mindset sometimes you have to have a tough conversation. Ask yourself "Do I see a better version of this person on the other side of a tough conversation." Ask yourself "Do I love this person before I have this tough conversation." Awareness is a catalyst for change. If they are aware of their unhealthy mindset then we can start moving forward. Tough conversations are much...

Spend time interacting with your customers to know their experience To build a great team you have to have great customer care Take care of the guest that's front of you Texting a business is a great opportunity to start building a relationship with a guest Evan found the app NUMA during quarantine and once he got it set up, it completely changed how they interacted with the customers. EXCLUSIVE O...

Madison Waterman from Silver Salon sits down with us to talk about how she stepped away from the lead team to better serve her family. It only made her a better leader all around. When is the right time to step away from a leadership position? Madison walks us through her mindset when making a tough decision. Follow Madison on Instagram: @madisonwaterman2015 Key Takeaways: -Being a leader you have...

Breaking down communication in 3 key areas and how to utilize them to the max. Daily Communication Weekly Communication Monthly Communication Overcommunication is a myth and as leaders we need to strive for it. Communication is key to a great culture and cultures will radically change your company. Reach out if you have any questions @evansilver83 on all social media platforms.

Part 2 with Daniel Mason Jones we talk about working with your spouse, work/life balance and why everyone needs a coach. What an honor to have Daniel Mason Jones on the podcast. He is has been so influential to me in the past few years. He is a salon owner, stylist and a coach for so many in the beauty industry. Follow him at @danielmasonjones on all social media platform.

What an honor to have Daniel Mason Jones on the podcast. He is has been so influential to me in the past few years. He is a salon owner, stylist and a coach for so many in the beauty industry. Follow him at @danielmasonjones on all social media platform.

Ever had to have a conversation with an upset guest and not know what to do. Going into a conversation where emotions could be high for the other party without a plan is dangerous. In this episode Evan talks about 4 things that he does when talking to an upset guest.

Having structure in your interviews not only serves you, but serves the person you are interviewing. A lot of times we are not sure what our next step is. In this episode we talk about 7 things we use in our own company that has served us well in the interview process.

In this episode Evan connects with his friend Micah Sannan who is the Co-CEO of Soundstripe. They went from $127,000 in revenue in 2016 with 3 people to 6.5 million dollars in revenue in 2019 with 65 employees. We talk about the growing pains, why core values matter, how leading isn't always fun, but necessary and so much more.

This episode will change the culture of your company. If you are not having consistent 1 on 1 meetings with your staff, you are missing out on an incredible opportunity to build your culture and loyalty in your company. In this podcast Evan gives 5 things to improve and build structure around your 1 on 1 meetings.

Tough conversations need to happen for an organization to grow. Ever had to have a tough conversation with someone on your team? Never know what to say? Kevin Smith walks us through the 3 'W's" to prepare having a tough conversation and other tips that he has learned along the way.