The Raving Patients Podcast

If you think your "pretty" website alone is enough to bring patients through your doors, think again. Dental marketing today is more complex—and more critical—than ever. From SEO secrets and Google Ads strategy to why your website might be quietly sabotaging your practice growth, this episode is your blueprint for smarter marketing decisions. Dentists, this is one you can't afford to miss. On toda...

Ever wish you could stop wasting time jumping between imaging systems and get a single, clear picture of your patient's oral health? This week, I'm unpacking exactly how AI-powered, unified imaging can transform your diagnostics, simplify your workflow, and help patients say "yes" with confidence. In this episode, I sit down with my friend and neighbor, Jordan Reiss from DEXIS, to explore how thei...

Let's face it — dental marketing has become a jungle. Between rising costs, Google's ever-changing rules, and patients who click but never convert, it's easy to waste thousands without seeing results. In this episode, I sit down with David Herman from Web Marketing for Dentists. David's helped over 2,000 practices generate $50 million in production — and today, he's breaking down how to stop chasi...

Podcast Title Title: Smarter Smiles : How AI is Transforming the Future of Dentistry Thumbnail Tagline: AI-Driven Dental Future   Let's face it—dealing with insurance is the least favorite part of running a practice. But what if AI could take that burden off your plate without replacing your team? In this episode, I'm joined by Bruce Bell and Mike Nelson of Stratus, and we're breaking down how art...

If you're navigating the complexities of staff dynamics, practice transitions, or rapid DSO growth—this episode is for you. Because here's the truth: hope is not a strategy. And when it comes to managing workplace conflict, ignoring the problem won't make it go away—it just costs you more. To break this down, I've invited Dina Lynch Eisenberg, Esq., a nationally recognized ombuds and conflict reso...

If you've ever wondered how to turn your hygiene department into a true engine of growth—this episode is for you. Because the truth is, many practices underestimate the power of hygiene. But when done right, your hygiene team can elevate patient care, boost profitability, and transform your entire practice culture. To dive into this, I'm joined by Tiffany Wuebben—an accomplished hygienist, author,...

What if one missing note in your chart could cost you your license—or even your freedom? That's not a scare tactic—it's exactly what happened to today's guest, Dr. Roy Shelburne. A respected dentist turned federal inmate, Roy learned the hard way that poor documentation and billing practices can destroy even the most well-intentioned practice. Now, he's using his story to help others protect what...

Your dental practice is only as strong as the people behind it—and if you're not shaping your culture with intention, someone else is. In this episode, we dive into what it really takes to create a happy, high-performing team that grows your practice from the inside out. To help us reframe how we approach leadership and growth, I'm joined by Bianca Dornan, founder of Practices Made Perfect. With 2...

If you've ever felt overwhelmed by insurance red tape, staffing headaches, or the pressure to be a "do-it-all" practice—this episode is for you. In this conversation, I'm joined by Dr. Tejas Patel, a leading cosmetic dentist whose journey from multi-location burnout to solo, specialized success is one every dentist should hear. With over 2 million TikTok followers and a fully cosmetic boutique pra...

If you're worried that modern dentistry is trading principles for profit, you're not alone. But today's episode might just give you the confidence and clarity to do things differently. Dentistry is changing—and not always for the better. In this compelling episode, Dr. Len Tau welcomes Dr. Ed Feinberg, a crown-and-bridge expert and educator with over four decades of hands-on clinical experience. E...

Grief doesn't wait for the perfect moment—and neither does oral cancer. In this powerful episode of the Raving Patients Podcast, Dr. Len Tau welcomes Dr. Parul Dua-Makkar to share how personal tragedy transformed her career and fueled a mission to save lives. After losing her brother—also a dentist—to oral cancer at just 34, Parul now advocates for early diagnosis, clinical vigilance, and emotiona...

If you're feeling overwhelmed trying to balance patient care while navigating all the buzz about AI in dentistry, you're not alone. But today's episode will help clear the confusion and show you how to use AI to your advantage—starting now. To break it down, I've invited Conner Ludlow, founder of Annie, an AI platform that builds virtual front desk assistants for dental practices. With a backgroun...

What if the key to transforming your entire practice isn't a new procedure—but a reimagined hygiene department? In this powerful episode of the Raving Patients Podcast, Dr. Len Tau is joined by Rachel Wall, founder and CEO of Inspired Hygiene, to explore how dental practices can heal old rifts, boost team synergy, and build a more profitable, empowered hygiene department. Rachel shares her insight...

If your team's struggling to stay aligned or your office feels stuck in a rut, you're not alone—and this episode is your wake-up call. Dental success isn't just about clinical excellence. It's about communication, leadership, and team synergy—and that's exactly what we're diving into today. I'm joined by three powerhouse women in dentistry—Lois Banta, Dana Watson, and Emme Sanders—to talk about th...

If you're investing time and money into attracting new patients but still struggling to build long-term loyalty, this episode is for you. Great dental marketing doesn't stop when a new patient books—it starts the moment they walk through the door. And no one understands that better than Victoria Porter, founder of Bitemark Media. With a background in luxury hospitality and a passion for branding,...

Wondering how AI is reshaping dentistry—for real? If you've heard the buzz but haven't seen how it translates to your day-to-day practice, this episode is for you. I'm joined by Wardah Inam, the brilliant mind behind Overjet, the AI platform that's helping dentists diagnose with more confidence, improve case acceptance, and finally bring consistency to treatment planning. Whether you're part of a...

If insurance headaches are draining your energy and slowing your growth, you're not alone—and today's guest has the tools to help you take back control. In this episode, I sit down with Colleen Huff, an industry veteran with over 30 years of hands-on experience in dental insurance, revenue cycle management, and practice consulting. From her early days at MetLife to managing multi-location practice...

If you're feeling overwhelmed by the day-to-day grind of running your dental practice while trying to grow and stay competitive, you're not alone. But today's episode will help you take back control. Efficiency isn't just about working harder—it's about working smarter. To break this down, I've invited Gabe Hofmann, the Dental Efficiency Guy, to the show. Gabe has spent 17 years in the dental indu...

If you're spending money on marketing but have no clear way to track what's actually bringing in new patients, you're not alone. The good news? There's a way to fix that. In today's episode, we're talking about one of the most overlooked yet powerful tools in marketing: call tracking. If you're not tracking your calls, you could be wasting thousands on campaigns that aren't delivering results. Tha...

If you've ever felt like your dental career is a nonstop hustle, you're not alone. Balancing patient care, business growth, and personal well-being can feel overwhelming. But what if there was a way to elevate your practice while also investing in your own professional and personal development? In today's episode of The Raving Patients Podcast, I'm joined by Dr. Jim Arnold, a veteran in the dental...

If you've ever struggled with hiring the right people, fostering a positive workplace culture, or keeping your team engaged, you're not alone. But today's episode of The Raving Patients Podcast can help you change that. To break this down, I've invited Jonathan Bonanno, an expert in leadership development, workplace culture, and psychological safety. With a background in corporate consulting and d...

If you've ever wished your team cared about your practice as much as you do, this episode is a must-listen! Building a successful dental practice isn't just about providing great care—it's about creating a culture where your team takes ownership, works together, and drives growth. To break down how you can make that happen, I'm joined by Craig McVey, Chief Operations Officer and Acquisition Analys...

Think a low interest rate is the key to paying off debt fast? Think again! Banks have mastered the art of distraction—getting you to focus on interest rates while the real secret to reducing debt stays hidden. If you're a dentist or business owner struggling with high monthly payments, there's a better way to take control of your finances, free up cash flow, and pay off debt faster than you ever t...

If you've ever wondered why some patients hesitate to move forward with treatment, you're not alone. Case acceptance isn't just about presenting a treatment plan—it's about understanding the psychology behind a "yes." That's why I've invited the highly respected Debra Engelhardt Nash to the Raving Patients Podcast. With decades of experience in dental consulting and coaching, Debra knows exactly h...

If you're like most dental practices, managing accounts receivable (AR) can feel overwhelming. But I've got good news—this episode is going to help you take control and make insurance systems work for you. I'm thrilled to welcome Bri Richardson, the powerhouse behind Elevate My Practice and founder of Dental Insurance SOS, to the podcast. Bri brings over 15 years of experience in the dental indust...