The QCS Podcast

In this month’s General Practice Podcast, Tracy Green, Head of Primary Care talks to Alison Lowerson, QCS’s GP Policy Lead. Tracy and Alison will be discussing Appraisals and how these were paused for GPs during the COVID-19 pandemic. This podcast will aim to provide greater insight into the following areas: Why some people want the appraisal process to carry on What practices should now do who ma...

In this month’s General Practice Podcast, Tracy Green, Head of Primary Care talks to Alison Lowerson, QCS’s GP Policy Lead. Tracy and Alison will be discussing Complaints and will be explaining what Practices should be doing to manage them. After providing a brief overview of the complaints procedure, the Podcast will aim to provide greater insight into the following areas: Complaints handling bes...

In this month’s podcast, I’ll be talking about dementia with Jackie Pool, QCS’s Dementia Care Champion. Dementia is a condition that has touched so many of our lives. It affects 850,000 people in the UK. Astonishingly, according to the Alzheimer’s Society, 1 in 6 people over 80 have dementia, and 70 percent of people in care homes live with dementia, or have severe memory problems. Jackie, who rec...

In this episode, we are joined by Kiran Johnson who is the co-founder of Primary Care Direct to talk about workforce, relationships, wellbeing and tools that are available to support Primary Care Networks (PCNs).  Later in the episode, we talk about the Additional Roles Reimbursements and how PCNs can gain support to recruit those roles. You can also find out how to embed the people in these roles...

In this episode, Tracy and Alison discussed mandatory training and how practices can ensure that all of the team have adequate training to meet regulations. They also talked about what the CQC looks for as evidence to prove that the practice is meeting the key lines of enquiry with training being delivered and monitored according to people’s roles. Topics covered:  Mandatory training Training requ...

In this month's podcast, I’ll be talking with my colleague, Alison Lowerson about the Care Quality Commission’s Key Lines of Enquiry and its 2021 strategy.  As everyone listening today will no doubt be aware, the CQC was established in 2009 to regulate and inspect health and social care services in England. It refreshed the way it inspected practices in 2014. We know, for example, that the CQ...

As we're all aware, this year, health workers are facing the nightmare scenario of dealing with both flu and Coronavirus at the same time.  The government’s response has been to launch “the most comprehensive flu programme in UK history”.  It announced that it would offer flu vaccinations to 30 million people this winter.   The expanded programme will be available to:  people aged between 50...