The PT Revenue Resource by MBC

In this episode, MBC CEO Jim Stoker breaks down exactly how a standard monthly billing review should work for physical therapy clinic owners and billing staff, including the KPIs that matter most and how to identify revenue leaks before they compound. Topics covered: Aged AR by bucket and payer Why your patients should be treated as a payer Days Sales Outstanding (DSO) benchmarks First pass clean...

In this episode of the MBC PT Revenue Resource series, MBC CEO Jim Stoker breaks down three of the most important conversations happening in PT right now. Jim covers why charge diversity is one of the most common revenue cycle gaps he sees across PT practices and what it actually looks like when your charges follow the clinical progression of your patients. He also digs into how to coach your clin...

The conversation covers various aspects of the physical therapy industry, including the impact of technology, front desk practices, revenue cycle management, addressing burnout, and the role of EMR and RCM in supporting clinicians. The strategic partnership between Stride and MBC is highlighted, along with the opportunity cost of EMR and RCM partnerships. The conversation emphasizes the optimism i...

The conversation covers the journey of Prompt from its inception to becoming a comprehensive operating system for rehab therapy practices. It explores the role of AI in the industry, dispels myths about EMR companies, and highlights the comprehensive support and integration capabilities of Prompt. Additionally, it emphasizes the importance of utilizing an expert partner for billing and full servic...

In this episode we sit down with MBC CEO Jim Stoker, DPT, to talk about what makes Medical Billing Center different, and why that difference matters for physical therapy practice owners. Jim brings over 30 years of PT experience, including growing a private practice from 3 to 30 clinics as Managing Partner. That background gives him a unique perspective on what clinic owners actually need from a b...

Over the past decade, the physical therapy industry has changed dramatically, forcing clinic owners to rethink how they operate, bill, and deliver care. In this episode, MBC CEO Jim Stoker, DPT, and MBC Director of Development Brianna Hall discuss the concept of “willingness to change” and how it applies to modern PT practice ownership. From rising patient responsibility and increasing administrat...

Most physical therapy practice owners believe their biggest growth challenge is marketing. But in reality, revenue doesn’t start when the phone rings, it starts in the first 30 seconds of the patient interaction. In this episode, MBC Director of Development Brianna Hall sits down with Jerry Durham to break down the front-end systems that actually drive revenue in a physical therapy practice. They...

As physical therapy clinics grow from one provider to multiple clinicians, or from a single location to multiple sites, the biggest challenges often aren’t clinical, they’re operational. In this conversation, MBC CEO Jim Stoker, DPT, and MBC Director of Development Brianna Hall break down why standardized processes (SOPs) are essential for sustainable clinic growth and how inconsistency at the fro...

Most physical therapy clinic owners feel like they’re constantly running on a treadmill: fully booked, busy all day, but still unsure why profitability isn’t where it should be. In this conversation, MBC CEO Jim Stoker, DPT, and MBC Director of Development Brianna Hall, break down what actually matters when it comes to running a sustainable PT practice: knowing your numbers, understanding true pro...