The Provider Podcast

In this third and final episode of our three-part Providers Deliver: 10-year health plan trailblazers podcast series, Susan Bahl, head of media at NHS Providers, highlights mental health innovation in the north east, where Tees, Esk and Wear Valleys NHS Foundation Trust has transformed patient access and experience through community-led redesign.   We conclude the series by returning to NHS Provid...

In this second episode of our three-part Providers Deliver: 10-year health plan trailblazers podcast series, Susan Bahl, head of media at NHS Providers, showcases two trailblazing trusts which – in different ways – are driving practical innovations to improve care and enhance cross-organisational working.  Featuring two case studies – Kent Community Health NHS Foundation Trust and Mersey and West...

In this first episode of our three-part Providers Deliver: 10-year health plan trailblazers podcast series, Susan Bahl, head of media at NHS Providers explores bold innovations in integrated mental health care, highlighting efforts to improve population health and deliver timely, patient-centred support. She does this by exploring two case studies – Somerset NHS Foundation Trust and Yorkshire Ambu...

In episode five of The Digital Shift , our host Chris Fleming is joined by Anne Kinderlerer, chief of medicine at Kingston Hospital NHS Foundation Trust and clinical digital health lead at the The Royal College of Physicians. Anne speaks about the role that digital, data and Artificial Intelligence (AI) can play in improving patient safety. She reflects on her clinical role and why – at a time whe...

In episode four of The Digital Shift, our host Chris is joined by Tom Loosemore, one of the founders of Public Digital. Tom started and scaled the UK’s Government Digital Service, led the creation of GOV.UK and wrote the first Government digital strategy. Tom reflects on the tactics (or ‘levers’, as he calls them) that helped him and his senior peers to push the Digital agenda forward in the UK pu...

Our host Chris Fleming is joined by Audree Fletcher, director at Public Digital. Audree leads digital transformation programmes for major public sector organisations and has worked with the Home Office, UK Parliament and Ofcom.  In this episode, Audree shares what leaders can do to deliver in uncertain and changing environments, drawing on her experience as former service director at NHS Test and...

In episode two of The Digital Shift , our host Chris Fleming is joined by senior director and head of local government at Public Digital, Cate McLaurin.  In 2020, the London Borough of Hackney experienced a major ransomware cyber attack and data theft. As head of delivery, Cate was instrumental in leading the council’s response. In this episode she warns that although cyber attacks are inevitable,...

Introducing The Digital Shift , our new podcast mini series! Delivered by NHS Providers in partnership with the NHS Confederation and Public Digital, and supported by NHS England as part of their NHS Digital Academy, the series explores how senior leaders in the health sector can confidently lead their organisations in the shift from analogue to digital. In episode one, our host Chris Fleming (a p...

In this episode, Susan Bahl, head of media at NHS Providers, discusses the latest edition of Providers Deliver which shows how trusts are working to improve services for children and young people across sectors. The report features five case studies of trusts who are committed to improving the outcomes and experiences of children and young people. Susan is joined by: Sir Terence Stephenson - chair...

This special edition of the provider podcast comes from NHS Providers’ annual conference and exhibition in Liverpool. Adam Brimelow discusses trust leaders’ hopes and fears as we head into winter, standout moments from the conference and the key role of NHS Providers in supporting members and helping shape the ‘next generation’ NHS.  He is joined by: Susan Bahl - Head of Media, NHS Providers  Alas...

In the latest episode of The Provider Podcast, host Adam Brimelow discusses the ethnicity pay gap in the NHS with guest speakers Dianne Greyson, founder of the #EthnicityPayGap Campaign, Saira Ramadan, partner at Hempsons and Asmina Islam Chowdhury, NHS Providers programme development manager for Race Equality. The episode looks at what causes the gap, the risks of inaction and the steps trusts ar...

In this episode we're talking about productivity in the NHS, as it's a big focus of debate  at present and a headline priority. We know this push to add value is taking place amid mounting financial pressures, NHS Providers’ latest report Providers Deliver: achieving value for money showcases examples where trusts – including hospitals, mental health, community and ambulance services – are finding...

In this episode, we’re focusing on the upcoming general election and what it means for the NHS.  The health service is certain to be at the centre of debate and voters’ concerns. That means close, often critical scrutiny at a time of unprecedented challenges on operational performance, financial pressures and concerns over quality and safety. Host Susan Bahl talks to head of health and social care...

In this episode of The Provider Podcast we focus on health inequalities.  The need to tackle unjust and avoidable differences in people’s health has been a longstanding concern, but the issue has shot up the agenda in the wake of the Covid-19 pandemic. Host Susan Bahl talks to Rachael McKeown, NHS Providers policy advisor for health inequalities, Christine Camacho, public health registrar at North...

In this episode of The Provider Podcast we focus on social care, a service that's suffered from years of neglect, underinvestment, and broken promises. Host Susan Bahl talks to Sir Andrew Dilnot and NHS Providers chief executive Sir Julian Hartley about the wide ranging challenges facing the social care sector and how the NHS can support this highly valued partner.

In this episode of The Provider Podcast, host Susan Bahl talks to NHS Providers chief executive Sir Julian Hartley about his first year in the role. We'll discuss the highs and the lows, his transition from leading a major trust to his more recent role with a membership association, and what the future holds for NHS providers and the NHS itself in 2024.

In this episode, host Adam Brimelow talks to NHS Providers policy officer Hannah Long about the data on NHS performance this winter and how it compares to the year before. He also speaks with Felicity Taylor-Drewe, Great Western Hospitals NHS Foundation Trust's chief operating officer, about its new Integrated Care Alliance Coordination Centre. This innovation improves collaboration and supports e...

We're at our annual conference and exhibition in Liverpool. Delegates share their experiences of this year's flagship event with our director of communications Adam Brimelow, telling us about the standout sessions and key takeaways for healthcare leaders.

Director of communications Adam Brimelow discusses the innovative work done by six trusts to enable wellbeing within their organisations, as part of our Providers Deliver autumn report. NHS Providers policy advisor Zosia Walecka talks us through each case study, highlighting the challenges, the approaches taken and factors behind their success. Hear in more detail about Mersey and West Lancashire...

Director of communications Adam Brimelow hosts this episode, reflecting on the key announcements, messaging and takeaways from this year's party conferences, focusing on workforce wellbeing and capital investments in the NHS. Our senior external affairs manager Kerry Racher discusses the announcements made by Labour, the Liberal Democrats and Conservatives, and the effects these would have on the...

Head of media Susan Bahl hosts this episode on how trusts are working to destigmatise mental health, including efforts to integrate mental health services within their surrounding communities. Deputy chief executive Saffron Cordery shares leaders' current biggest concerns and dissects what exactly is needed to improve services for patients, in line with this year's World Mental Health day theme 'm...

This episode focuses on the importance of electronic patient record systems (EPRs) in trusts’ digital transformation journeys. NHS Providers deputy chief executive Saffron Cordery shares background information on the need for and impact of EPRs, and some of the challenges trusts encounter. NHS England’s former director of transformation Dr Tim Ferris discusses what he learnt in the role, how the U...

 In this episode Susan Bahl hears about the highlights from our recent regulation report . NHS Providers deputy chief executive Saffron Cordery, policy advisor Mariya Stamenova and Care Quality Commission chief executive Ian Trenholm discuss the report's key findings, themes and next steps for healthcare regulation. You can also hear some of the member insights gathered from the survey.

Recorded live at our Governance 2023 conference, Adam Brimelow speaks to NHS Providers chief executive Sir Julian Hartley about the first year of integrated care systems (ICSs) and how they've improved outcomes across a range of services. Hear also from two conference speakers, Manjeet Gill and Hattie Llewelyn-Davies, as they share their insight on the importance of provider collaboratives in syst...

In this episode we mark NHS England’s new Equality, Diversity and Inclusion (EDI) improvement plan, taking a look at what lies behind a successful approach. Susan Bahl hears from NHS Providers workforce senior policy officer Olli Potter on some of the key EDI challenges. She also talks to the head of EDI at Kings College Hospital NHS Foundation Trust, Arfan Bhatti, who describes their 'Roadmap to...