The Property Management Podcast with That Property Mum

How do you prevent burnout when running your property management business? Like any business, the key is having solid foundations—the systems, procedures, training, and support. But why have we got it all so wrong in property management for so long?  In today's episode of The Property Management Podcast, Kylie engages in a conversation with Kasey Lawrence of MPM Consultants. Kasey has a passi...

When was the last time you took a good look at your rent roll? I'm not talking about how many properties you have under management. Are you charging the correct fees? Do you have bonds for all your properties? Are your routine inspections up to date? Have you looked at where you're missing valuable revenue or putting your business at risk?  In today's epic episode, Tarsi Hynes returns to spea...

As a property manager and a business owner, you may find yourself overwhelmed with the million things you have to do each day to grow your business. Most of the time, you go home with no energy left to spend valuable time with your family. But this is not the kind of life you want to live. So how do you free up more time without sacrificing your business growth? The answer is simple: Hire a Virtua...

Are you curious about anything that will help you run your business more efficiently and cost-effectively? Having something that will help you streamline your processes is a game changer. So if you're looking for new technology and software solutions, you will love this episode. In this episode, Kylie chats with Matthew Wilson, the Head of Sales and a Partner at Managed App, the property managemen...

Blog posts remain to be one of the most popular and effective forms of content, which is why many companies include blogging in their digital marketing efforts to spread brand awareness and generate leads. In addition, writing blog posts is an excellent way to share your passion, showcase your expertise, and improve your writing skills, if that's something you want to do. However, writing a blog c...

There's an old saying, “If you try to market to everyone, you attract no one.” And that is the case with your property management business. Knowing who you want to work with is crucial to your success. Stop spending time and money trying to attract the wrong clients into your business. How can you do that? If you could spend a little bit of time identifying who you want to work with, that could be...

No one does personal branding better than the Kardashians, right? They've nailed the process of building a personal brand worth billions of dollars. Yet, so many women business owners and property managers cringe at the thought of building and enhancing their personal brand. Why? Because it's all about them, and it's uncomfortable subjecting themselves to judgment from others. But if you want to b...

Traditional marketing methods for real estate are dying off, just like the dinosaurs did millions of years ago, and it's time to embrace the future of marketing. Start using a cheaper, more effective way to reach audiences you previously never had access to, attract more quality leads, and grow your business faster through digital marketing.  If you're new to digital marketing and unsure wher...

Have you ever felt like your work and home life are out of control? Then you could need more focus and productivity. That heavy feeling of being swamped with unfinished tasks piles up when your ideas are all in your head, and you don't write them down. So it's time to organize your days and plan your ideal week.  In today's episode, Kylie shares her experience running a property management bu...

Starting your own business can be full of fear, anxiety, and overwhelm. Take it from our host, Kylie, who started two businesses from scratch without any experience. Leaving a stable and well-paying job to start something on your own or something new often triggers limiting beliefs or imposter syndrome. But what if someone offers you guidance? Who can you turn to? In today's episode, Kylie speaks...

There's been a few property management industry disruptors around in recent years. Some have succeeded, and many haven't, mainly because what they have to offer is cheap fees or services or software that just doesn't work. Very few have taken on the industry and taken a shot at change based on a simple lifestyle and values many property managers want to live and do business by.  Take a look a...

If you'd like your home to look like it came straight out of an interior design magazine page, then pay attention. Today's guest offers simple tips to spruce up your space and turn it into your dream home. In addition, she shares how you can manifest the life you desire.  Katrina is a high-end designer and owner of a full-service interior design and styling company based in Sunshine Coast, Qu...

Have you ever felt yourself longing to be more creative? Have you thought about writing a book, painting, starting a side hustle, or taking up a musical instrument? But how can you do that when you're always too busy and never have the time? Well, you're not alone. But it is possible to tap into your creative side, and maybe that spark will take you on an unexpected path, perhaps even living the l...

It's tough standing out in a crowded and competitive marketplace. So many businesses offer the same services, and everyone has access to the same resources. So how do we make our clients choose us over our competitors? It all comes down to finding that unique point of difference–the important things that make you stand out from the rest. If you're wondering exactly how to find that, stay tuned and...

Are you constantly overwhelmed and trapped in an endless cycle of to-do lists? Do you want to learn how to create an efficient and effective business? If you said YES, you're in the right place.  In this episode, Kylie speaks with Productivity Queen Leah Selfe. Leah teaches women in the coaching industry to be less overwhelmed while taking action to get things done. She is your kick-ass produ...

If you don't like change, you're not alone. But sometimes change is good for you and your business, especially changes that save you time, streamline your business or save you money. When it comes to technology, there are many skeptics. But one technology you'd be glad to meet is Alex, a chatbot powered by AI. It's a game changer for property managers who are serious about reducing stress and acce...

How hard is it to buy or sell your rent roll? Well, it's a lot harder than you think, especially since there's a lot of money at stake. If you buy the wrong rent roll and lose a large number of those managements, you will be under severe financial pressure, especially if you have a loan to pay back. That's why it's important to talk to experts if you're embarking on this journey. So let's break do...

Do you like the sound of your voice? If you're like other people who hate the sound of their voice, this episode will help you understand that the sound of your voice plays only a small part in the impression you make on others and your ability to be a great leader. Your voice is only authentic and powerful when perfectly aligned with your mind and body. Only then will you be truly heard, able to...

Have you tried staying in an Airbnb property? Did you have a great experience? A few thoughtful details often matter in the overall customer experience, and the host's job is to ensure the guest gets a 5-star experience every time.  So what do an Airbnb Supershost and a property manager have in common? Well, it turns out there's a lot. Communication, customer experience, attentiveness, and an...

Have you ever wondered why you feel tired when you wake up? Do you need six cups of coffee just to get through the morning? Chances are, you're probably dealing with unresolved stress. If left unaddressed, it can cause significant mental, emotional, and physical illnesses. So what can you do? Today's conversation with Kylie and Maya Brosnan will explain exactly what you need to do to resolve and r...

“Show me the money.” It's what we want, right? We all need money. With the increasing cost of living and higher interest rates, increasing our income has become super important to living comfortably in the current economic conditions. But it's easier said than done.  What if someone told you that a simple shift in mindset could help you achieve more financial abundance than you ever thought p...

Marketing, prospecting, social media, and digital marketing–so many buzzwords, so much to do. It's easy to get overwhelmed and confused. You're not alone if you're feeling fearful about where to go and what to do next. Digital marketing turned Kylies business around at a time when her rent rolls were stagnant, her finances were under unbelievable duress, and she was seriously contemplating giving...

If you've tried Facebook ads, you either love them or despise them. The key thing to know and understand about Facebook ads is that they are only successful with a strategy behind them, whether it's reaching your audience, driving traffic to your website, or generating more leads. Knowing why you are running them is key to the world of Facebook ads. In this episode, you will learn about two very i...

Did you know that there are nearly 200 social media platforms to choose from? So how do you know which ones are right for your business? Where do you even begin? If you're feeling overwhelmed or confused, you're not alone. Social media is here to stay, whether you like it or not, so you might as well learn to use it to grow your business. In this episode, you will know the first step to crafting y...

Why do you need social media? Most of the time, when people need a product or service, the first thing they do is search online. If you aren't on social media, do you even have a real business? That is what your potential customers are going to think. Therefore, social media presence is critical to your digital marketing strategy. Your competitors are already doing it. So if you're not on the soci...