The Profitable Property Management Podcast

Welcome Closers! In this episode of The Profitable Property Management Podcast, host Jordan Muela has an insightful discussion with veteran property manager Bob Machado. Bob shares his 40+ year journey in the property management industry, starting in the late 1970s when he stumbled into the business. 00:48 - Getting into property management via 8 houses in 1979 as a new real estate agent 11:00 - F...

Welcome Closers! In this episode of The Profitable Property Management Podcast, host Jordan Muela has an informal discussion with Peter Lohmann and Wolf Croskey. They talk about Peter and Wolf's new venture called Crane, a community for growth-oriented property managers looking to take their businesses to the next level. Peter Lohmann: Co-founder of Crane community, runs a sizable property managem...

In this episode of the Profitable Property Management Podcast, host Jordan interviews guest Thad Tarkington, co-founder and CEO of Second Nature, about his experience in the property management industry over the past decade. They discuss changes Thad has observed, thoughts on regulation, the importance of transparency and choice for residents, adapting services based on property manager needs, nav...

Welcome Closers! In this episode of the Profitable Property Management Podcast, host Jordan sits down with Luke Street to discuss his background and experiences in the property management industry. They talk about Luke's journey into property management, his decision to transition away from short-term rentals to focus on long-term rentals, optimizing his business for profitability and quality of l...

Welcome Closers! Jordan interviews Yoni Schmidt, VP of Sales at KeyRenter Property Management, about leading sales teams and driving growth across multiple property management markets. They discuss finding and developing successful salespeople, lead generation tactics, communicating effectively with prospective clients, Yoni's ramp from 0 to 600 doors in Oklahoma City, and more. Key Moments The im...

Welcome Closers, In this episode of the Profitable Property Management Podcast, hosts Jordan Muela and Jeremy Pound discuss strategies for driving growth in the residential property management industry. They cover topics like lead generation, forecasting, goal-setting, and investing in company culture. Topics Lead generation strategies: inbound, outbound, referral marketing Setting realistic yet a...

Welcome Closers! In this episode of Profitable Property Management, Jordan talks to Lior Abramovitch from Blanket Homes about their new technology to help property managers combat churn and retain properties in their portfolios. Topics and Guests Guest: Lior Abramovitch, founder of Blanket Homes Topics discussed: The problem of churn in property management and losing revenue from properties leavin...

Welcome Closers! In this episode of Profitable Property Management, Jordan interviews Todd Ortscheid, property management expert and consultant. They discuss Todd's journey in the industry, best practices for systematizing and automating property management processes, hiring and managing staff, industry trends, and more. Key Topics Discussed: Todd's background and transition into consulting The be...

Welcome Closers! In this episode of Profitable Property Management, host Jordan talks with operations expert Kelli Segreto about her unique career journey and insights into multifamily vs single family management. They discuss best practices around creating standardized operating procedures, getting staff buy-in on new technology, building fee-capturing processes, and obtaining owner approvals. Ke...

In this episode of the Profitable Property Management Podcast, host Jordan Petty interviews returning guest Ray Hespen, CEO of PropertyMeld, about his journey as an entrepreneur in the property management software industry. They discuss data, benchmarks, and best practices around property maintenance and investor retention. Ray also shares his insights on motivations, hiring for resilience, and th...

Overview In this episode of The Profitable Property Management Podcast, host Jordan Muela has an in-depth discussion with Ben Sencenbaugh, founder of Realty Medics, about growing his property management company over the past 10 years before a recent acquisition. They cover Ben's journey from starting with just 200 doors to now managing over 1600, implementing systems and processes, lessons learned...

Welcome Closers! In this episode of the Profitable Property Management Podcast, host Jordan Muela is joined by entrepreneur Sarah Durbin to discuss her journey from door-to-door sales to building a property management empire starting at just 18 years old. Topics and Guests: Sarah Durbin - Property management entrepreneur Transitioning from door-to-door sales to property management Scaling a proper...

Welcome Closers! In this episode of Profitable Property Management, host Jordan Muela is joined by Chuck Hattemer , Co-Founder of Poplar Homes, to discuss the journey of building and scaling their proptech company over 9 years. Topics Discussed: Origin story of Poplar Homes and early challenges with product-market fit Pivoting to focus more on operations and building out scalable processes Taking...

Welcome Closers! In this episode, Jordan talks with Marco Nelson, founder of proptech startup RentCheck , about his journey from the military to entrepreneurship. They discuss solving friction points between property managers and tenants, approaches to building value-driven software, navigating startup fundraising, and more. Topics and Guests: • Marco Nelson, Founder & CEO of RentCheck Topics...

Welcome Closers! Serial entrepreneur Benton Cotter joins us to share his journey scaling multiple property management companies from 100 to 4000+ units. Gain unique perspectives on centralization, integration, company culture, competing with large platforms, and more. Key Moments: Getting started in property management Rapid growth through digital marketing The portfolio manager model Lessons on c...

Welcome Closers! In this episode, Jordan provides an in-depth analysis of mergers, acquisitions, and venture capital in the property management industry. He discusses the recent cycle of rollups and outside capital entering the space, explaining why standardizing complex property management operations has proven difficult. Jordan contrasts the venture capital versus value investing mindsets, argui...

Welcome Closers, In this episode, we dive deep into the world of customer complaints with Jordan Muela, a seasoned entrepreneur and expert in handling customer feedback. Jordan shares his unique approach to transforming complaints into opportunities for growth and improvement. Episode Overview: Jordan joins us to discuss the power of handling customer complaints effectively. He introduces us to th...

Welcome Closers! In this episode of the Profitable Property Management Podcast Jordan shares his unique perspective on the concept of "Infinite Games" and how it applies to the workplace and our personal lives. Key Moments:  • The concept of "Infinite Games" and how it applies to the workplace and our personal lives.  • Insights on how the journey towards a goal can lead to personal and profession...

Welcome Closers, In this insightful episode, Jordan dives into the importance of vision and values in the workplace, the role of risk-taking in business, and the power of meaningful work. Jordan shares his unique perspective on these topics, providing valuable insights for entrepreneurs and business leaders alike.

Welcome Closers,  In this solo episode, Jordan Muela dives into the critical concept of personal agency - the power each of us has to influence outcomes and events through our choices and actions. He explores how adopting a high agency mindset is key to achieving goals, overcoming obstacles, and creating the life you want. Topics Discussed:  The difference between feeling you have agency vs. feeli...

Welcome Closers! In this episode of The Profitable Property Management Podcast, host Jordan Muela interviews Maranda Hunnicutt , owner of Foothills Property Management based in Anderson, SC. They discuss Maranda's journey to building her business, company culture, integrating technology, and balancing entrepreneurship with motherhood. Topics and Guests Maranda Hunnicutt, Owner of Foothills Propert...

Hello Closers! In this podcast episode, Bradley Johnson provides valuable insights into effective management strategies, the importance of clear communication, and the challenges of leading a property management business. Whether you're a property manager or interested in the industry, this episode offers practical advice and lessons learned from Bradley's experience. Subscribe to The Profitable P...

Welcome Closers! Join us as David Borden, a seasoned entrepreneur, shares his journey from the military to mastering property management. Learn from his experiences with RentClicks.com and his current venture, RentVine. Tune in for insights on the future of rental properties and tips on scaling your business. Subscribe to the Profitable Property Management Podcast to gain valuable insights and str...

Welcome Closers! In this episode of The Profitable Property Management Podcast, host Jordan welcomes special guest Carla Browne, a property management expert from Canada. Carla shares her journey in the property management industry, her experiences with real property management organizations in the U.S., and her insights on the Canadian market. She discusses the challenges and opportunities in the...

Welcome Closers! In this episode of The Profitable Property Management Podcast, host Jordan Muela and special guest Corey Bohner discuss the challenges of dealing with tenants in property management. They explore how to cultivate healthy and functional tenant relationships that serve business goals and objectives. Throughout the episode, Jordan and Corey provide valuable insights and strategies fo...