The Productive Dentist Podcast

I went into the office and saw patients today for the first time since COVID shut us down. So I'm taking today to share my experience and thoughts on our "new normal": How we are achieving 90% normal production How patients are acting What might happen with EIDL and PPP loans

As states reopen, there is still a lot of uncertainty about the future. We want to go back to work, but you, your team, and your patients all have to manage your fear and uncertainty. Tune in to hear my thoughts on some questions I've gotten recently: I got my PPP but we're not open for business. What do I do? What should I do if one of my team gets COVID? What's the likelihood that my team could...

I think we may finally be seeing the light at the end of the tunnel. This is the time to "take the bull by the horns" and make things happen. Today, I'm covering my thoughts on reopening strategies which include: How to charge for additional PPE Tips to be your most productive when your doors open Projections and goals for the rest of the year

Asking why this is happening is really doing you no good. A better question to ask is "What am I going to do to make things great again?" There are people who aren't going to survive this because they're focused on the wrong things. What you need to do right now, is figure out how you're going to react to make sure your business is successful. Today, we're going to talk a little bit about my view...

I had a great conversation with Mark Costes last week about unique opportunities that are on the rise because of the COVID pandemic. Tune in to hear my thoughts based on my conversation with him: The current state of the stock market Possible new safety concerns in the office How productive scheduling will be key to meeting financial goals Why mindset will be key when your doors reopen

A lot of you might be wondering, "what can I do to help my business today"? So let's take a look at what information I suggest you know to get through these events so you can be ready when the green light is given. New guidance on PPP loans Why scheduling to productivity is going to be crucial How to control your schedule and meet your financial goals when you reopen

We are living through unprecedented times and a very fluid situation. Today, we're going to talk about my suggestions for your immediate question "What am I going to do with my practice right now" in light of the latest information: EIDL loans & Payroll Payment Protection (PPP) loans details Suggestions for how to best care for your team during this time

Today, I'm staying with current events and discussing what I'm seeing in the industry and my thoughts on: Keeping staff employed and possible payroll loans Handling urgent and true emergency patients Strategies to lead your team through uncertainty Communicating with patients How to keep your business healthy so you can hit the ground running when things open up

With concerns over CORVID-19 causing widespread school and business closures, a lot of dentists are taking a hard look at what the next few weeks might mean for their practices. Today, I'm starting with and overview of I'm seeing across the industry and reviewing some things you should consider to get your practice through the next few weeks. And looking past this current crisis, I have two pieces...

Today we're focusing on a current event. Right now I'm sitting here watching some fears unfold across the country. From Coronavirus to oil being slashed by 30% overnight, and the stock markets halting trading after a 7% decline overnight. So let's take a dive in and I'll share my opinions about: Coronavirus and dentistry Investment portfolio strategies Using common sense during uncertain times

Today we're diving into part 2 about using predictive analytics to understand your business and manage growth. What predictive analytics really means is I'm running my business like a real business. You have to set goals, you have to commit to them. So let's jump into: Why there's no such thing as miscellaneous expenses Budget to actual vs percentage to budget Options for when percentages run over

If we don't have a business model that's working really well it frustrates us. We have a lot of risk and debt and we're working hard…we should be making more money. The question is why aren't we? Today, I'm going to talk about what I did in my practice that let me predict and control my business: Understanding the data and cash flow How to commit to predictive revenue Understanding expense percent...

Do I need an associate? Well, that's a loaded question. I've had about 10 associates over the years and worked with close to 1,000 offices. So I'm going to share my thoughts about what forms success in an associate position and what doesn't. Here's some of what we'll cover in today's episode:  Good and bad reasons for hiring an associate; clarifying your why Production and workflow aspects to cons...

Most dentists are spending about 1% of their budget on marketing. I market at 8% and what I realized was not only was my market penetration getting better, my overhead was also going down. That's the concept of net zero marketing: as you start producing more, you drive all your fixed costs down. So today I'm going to dive into how net zero marketing can help you grow your business and profits.

I've noticed something in all the work and presentations I do to dentists around the world - all the problems we have are pretty universal. Patients don't show. We have to market our practices. Patients don't accept our treatment plans. The good news is, we're not alone. Today, I'm talking about different ways you can find help and what to look for when vetting options.

The PPO trap is something I've watched develop over the past 20 years in dentistry. At their heart, they are basically a marketing company; they're bringing you patients and you're paying them. For some dentists, having a PPO as part of your business plan makes sense. But for other dentists, it takes a huge part of your hard-earned overhead. So today, I want to talk about your career, mindset, mar...

What is the most important thing you can do as a dentist as you prepare for tomorrow? Just as a reminder my biggest focus is productivity. So in the past 40 years, I've trained my team to handle the morning huddle. I don't even go to the morning meeting because I empower my team and hold them accountable for those aspects of my practice. So today, I'm going to talk about how I spend my prep time t...

What happens to productivity when you're stressed out? It doesn't take a genius to know productivity goes down. I don't know about you, but I want to keep my stress low and my production high. So here's a question: how do you handle the stresses that bother you, your team, and your patients? Today, we're doing to talk about how to reduce stress by handling objections before they become objections.

Annual Planning is something I've done every single year in the last 36 years in my practice. At the end of the year, I look at my numbers for this year versus the previous year and ask myself these questions: What have I focused on, what have I not focused on? What were my goals? Did I reach my goals? So today I want to walk through each of these topics and why I look at them.

What I've noticed in my years as a leader and practice owner is people who have an abundance mentality tend to attract the best of the best. This can make all the difference in how you come to work and deal with people. Today we're going to talk about what it means to have a mentality of abundance or scarcity and the effect that has on your business and life.

Today we're going to talk about one of the most important things you can do in your career. What are your goals? What are you doing? Where do you want to be in 1 year? 3 years? 5 years? This is something I have done my entire career that has allowed me to set achievable, attainable goals, but also allowed me to dream a little. Today, I'm going to talk about your 1, 3, 5 and what the purpose behind...

Recorded during my recent trip to Zimbabwe, I'm joined in today's episode by my dear friends Victoria Peterson and JW Oliver. JW runs two companies called Global BP Solutions and SupportDDS.com that help provide resources and employees from oversees to dental offices. I only have two goals as a dentist – to take great care of my patients and to reach my goals. The people I work with allow me to re...

I love answering your questions…after all, if one person is asking, then others are probably wondering too. Today, I'll cover your question on: How many new patients blocks should I have per day? Why do you lean patients back two times in your treatment plans? For financial discussions, should we be focusing on monthly fee to make large treatment plans more affordable? What do office and team goal...

More questions keep on rolling in so today I'm going to answer your questions about: When do I expand my office/add more operatories? How do you add blocks without triple booking? How do you add to an associates' productivity / hygienists' productivity?

Today I'm answering more of your questions about how to increase production and productivity in your office. The questions we cover in this episode include: How can I add to my hygienists production? How can I prevent patients from falling through the cracks? What different bonus programs should I offer my team? How can I keep my team accountable on their tasks?