The Product Opscast

In this episode, Graham Reed and Antonia Landi chat with Taylor Belchak , Head of Operations at Ravio, as she shares her extensive experience across product operations, chief of staff, general operations, and leadership roles. She discusses the similarities and differences between these functions, the importance of stakeholder influence, and how AI is transforming operations. AI is just another to...

In this episode, Graham Reed and Antonia Landi chat with Faith Forster as she shares insights on how AI is transforming product decision-making, the importance of strategic context, and practical ways to leverage AI for better product outcomes. Discover how to build guardrails, improve discovery, and make smarter decisions in a fast-paced AI-driven world. Absence of information leads to poor decis...

In this episode, Graham Reed and Antonia Landi chat with Julian Della Mattia ; user insights manager at DuckDuckGo and author of Building the Research Engine, sharing insights on establishing effective research operations in organisations. The discussion covers how to start research practices from scratch, building a research engine, and integrating AI responsibly into research workflows. Good res...

In this episode, Graham Reed and Antonia Landi chat with Caroline Clark ; Product coach, mentor and space enthusiast (very much close to Graham’s heart!). She shares her journey and discusses the impact of AI on careers and organisations. They discuss strategies to build confidence and foster community in the era of rapid technological change. There is a lot of heart in this episode! Highlights *...

In this episode, Graham Reed and Antonia Landi welcome Martin Eriksson; well-loved product expert, co-founder of Mind the Product & Product Tank, and serial author, to discuss his latest book, The Decision Stack - a mental model for aligning organisational strategy, decision-making, and communication. He shares the journey that led him to writing the book, the importance of clarity, principles, an...

In this episode, Graham Reed and Antonia Landi welcome long-time peer & well-loved Product Ops pioneer, Hugo Froes - formerly at Farfetch, Olx and now into the consulting world - to chat about First Principles Product Ops. Hugo shares insights on first principles thinking, the importance of small incremental changes, breaking down organisational silos, and aligning product strategies with business...

In this episode, Graham Reed and Antonia Landi chat with Stephanie Leue , a seasoned, well-respected product expert, formerly at PayPal, Contentful, Doodle and now at Ringier, to explore the complexities of product leadership. They discuss the competing forces that product leaders face, the importance of self-confidence, and the critical role of product operations. They delve into the challenges p...

In this episode, Graham Reed and Antonia Landi sit down with their mutual friend Marielle Velander, Product Portfolio Manager at N26, to discuss the continued evolution of Product Operations. Marielle shares her unique background in anthropology and how it informs her approach to Product Ops. They examine the importance of establishing Product Ops as a strategic function within organisations, the...

In this episode, Graham Reed and Antonia Landi chat with Sean O'Neill , well-respected Product & Data leader, to discuss the critical role of data in product management. Sean shares his extensive experience at Amazon and Tesco, highlighting how data strategies can drive business growth and efficiency. They explore the importance of building a data-driven culture and the integration of AI and machi...

In this episode, Graham Reed and Antonia Landi dive deep into data with Timo Dechau , and discuss the critical role of data in product operations. They explore how to bridge the gap between product, data and business strategy, the importance of defining product performance metrics, and the need for collaboration between product, product marketing and data teams. The trio emphasises the necessity o...

In this episode, Graham Reed and Antonia Landi welcome Nesrine Changuel - Google, Microsoft and Spotify alumni, product expert and author of the brilliant Product Delight. They explore the concept of product delight, emphasising the importance of emotional connections in product management. Nesrine shares insights on how to create delightful products that resonate with users, the differences betwe...

We’re back in 2026 for more Product Ops chit-chat! In this episode, Graham Reed and Antonia Landi welcome David Pereira - expert product consultant, author of Untrapping Product Teams, and occasional Product Ops critical thinker! It was 3 years ago (we could not believe it) when David published some thoughts on Product Ops as it was at the time, which led Antonia and Graham to want to respond, whi...

In this slightly different episode of the Product Opscast, special guest Thor Mitchell, CPO Exec-in-Residence at Balderton Capital and Ex-VP of Product at Miro, flips the narrative and asked our hosts Graham Reed and Antonia Landi all about Product Ops, particularly around its partnership with product leadership and the strategic role it must play in getting teams to build better products. Thor ta...

In this episode of the Product Opscast, Graham Reed and Antonia Landi discuss the importance of emotional intelligence in product leadership with special guest Pippa Topp . They explore how self-awareness and understanding others can enhance team dynamics, the role of psychological safety in fostering open communication, and the significance of authentic leadership and self-belief. The (spicy) top...

In this episode of the Product Opscast, Graham Reed and Antonia Landi discuss the critical role of communication in product management with special guest Jake Brereton , COO of LaunchNotes . They explore Jake’s journey through Atlassian , the challenges of effective communication in scaling organisations, and the importance of understanding audience needs. Also on the agenda: the impact of poor co...

In this resource launch special of the Product Opscast, Graham Reed interviews podcast alumni Jana Debusk about the launch of her collaborative framework for measuring Product Operations. It is a pleasure to partner with Jana Debusk to bring this resource to you (Let’s be honest, Jana did all the work, we’re just publishing!), a resource that will continue to evolve as more and more is learnt abou...

In this episode of the Product Opscast, Graham Reed and Antonia Landi chat with friend and fellow podcaster Justin Woods , founder of Roadmap Heroes , to discuss the intricacies of product management and roadmapping. They explore the importance of strategic roadmaps, the challenges of ownership and communication, and the need for audience-centric approaches. Also on the agenda: continuous planning...

In this episode of the Product Opscast, Graham Reed and Antonia Landi sit down with Anthony Maggio, VP of Product at Airtable, to discuss the evolution and significance of product operations, particularly in the context of AI. We explore how product operations is being implemented across various industries, the role of AI in enhancing workflows, and the innovative tools being developed at Airtable...

In this episode of the Product Opscast, Graham Reed and Antonia Landi are joined by Malte Scholz , co-founder and CPO of AirFocus, to discuss the intricacies of product operations & digital transformation in traditional organisations, and the challenges of change management. We explore the importance of leadership in product management, the role of tooling in facilitating transformation, and the b...

In this episode of the Product Opscast, Graham Reed and Antonia Landi are joined by Amy Rohan , Product Ops Director at Vista, to discuss her journey into product operations and the importance of navigating strengths and gaps as a leader. They explore personality assessments, change management, team dynamics, and the significance of understanding cultural nuances in global teams Highlights: * The...

In this episode of the Product Opscast, Graham Reed and Antonia Landi are joined by Matt LeMay , author & product management consultant, to discuss his career in both product and music, and his latest book, 'Impact-First Product Teams’. Highlights: * Product management should align with the commercial reality of the business. * Agile transformations often fail due to a lack of understanding of loc...

In this episode of the Product Opscast, hosts Graham Reed and Antonia Landi get a fresh perspective of the world, according to Engineering Operations, with expert Emily Koehler , Engineering Operations professional from Expel. We hash out the intricate balance between Product and Engineering Ops, the importance of decision-making frameworks in both, and how these roles can, and should, harmonise t...

In this episode of the Product Opscast, hosts Graham Reed and Antonia Landi are joined by special guest Fo Neale-May , a VP of Product Operations, to explore the complexities of scaling product thinking in today's tech landscape. Fo outlines how to transition from tactical execution to strategic partnership with teams and leaders, the role of AI in enhancing efficiency (because it wouldn’t be a co...

In this episode of the Product OpsCast, hosts Graham Reed and Antonia Landi dive into the transformative power of the internal voice of the customer with special guest Cindy Camacho . Discover how listening to internal teams can guide product development, enhance alignment, and foster a culture of empathy and trust. Cindy shares her journey from reactive problem-solving to proactive strategies, em...