The Product Experience

How can product managers get more work done by doing less? On this weeks’ podcast, we spoke with Jim Morris, Founder of The Product Discovery Team about the benefits of having a team-led approach to research, and how that can be an effective way to collaborate effectively and improve your product over time. Featured Links: Follow Jim on LinkedIn and Twitter | Product Discovery Group | Watch '...

What is the secret to succeeding in the product management craft? In this podcast episode, we were joined by Enterprising Senior Product Manager, Ronke Majekodunmi to discuss how building relationships are a key asset to developing your product career, and how to master the art of developing alliances.    Featured Links: Follow Ronke on LinkedIn and Twitter | Ronke's website | Ronke's po...

In this weeks' podcast, we jump straight back into our chat with Daniel Harris about customer-centricity and developing that mindset in product management. Let's get straight back to the chat! Go check out part one of this conversation if you missed it.  Featured Links: Follow Daniel on LinkedIn and Twitter | 'The State of Customer Centricty' model at CX Partners | 'Develo...

Customer centricity is about bringing the human dimension to everything that you do with your product. To create that process, you need to create an environment where product managers can innovate and thrive. Daniel Harris, Experience Strategy Director at cxpartners joins us on the podcast to talk all about how to deliver that great customer experience to all who invest if your product. Featured L...

Matt Walton was one of the founders of FutureLearn, where he scaled the product team and organisation from nothing to the significant player in online education that it is today. Along the way, he learned a lot about continuous improvement of both the product and the processes for building it – including the use of four different types of retrospectives. He joins us on the podcast to level up our...

What does a good Hypothesis look like in product and what does it include? In this weeks' podcast episode, Lily and Randy say down with  Mark Tsirekas, VP of Product at ZOE to discuss both the scientific and the non-scientific methods behind hypothesis and testing. Featured Links: Follow Mark on LinkedIn and Twitter | Zoe are hiring - work with Mark! | Mark's website MTsireud Our Hosts L...

Experienced product manager and technology expert Rick Klau, currently California's Chief Technology Innovation Officer sat down with Lily and Randy on the podcast this week to discuss innovation in government throughout the Covid-19 pandemic. They also had time to share insights on OKRs and frameworks in product management. Featured Links: Follow Rick on LinkedIn and Twitter | California Des...

On this week's podcast, we speak to Lily Smith, Head of Product and Gro....wait...that name sounds familiar?  For this special episode on the podcast experience, we decided to turn the tables and interview our very own podcast host, Lily Smith, Head of Product Growth at Bower Collective.  With her many years of experience working in product management as well as listening to key insights from...

What it's like to join a new company and set up a new product from the start. On this weeks' podcast, we spoke to Maggie Crowley all about her experiences during this process. We also had some time to discuss hypotheses and testing in product. Featured Links: Follow Maggie on LinkedIn and Twitter | Work with Maggie at Charlie Health | 'Build With Maggie Crowley' podcast Our Hos...

In recent years the Fintech industry has exploded with many product managers delving into this fast-growing sector. However, what would it be like to pack up all of your things and land a Fintech job in a  completely new continent? On this week's podcast, we spoke with. Makera Kigarada, Principal Product Manager at Fintech start-up M-KOPA to hear about how he got started in the new market as...

What is an OODA loop and how can it be used in product management? OODA stands for observe, orient, decide, and act . In this week's podcast, Kausambi Manjita, Co-Founder and CEO of Mason joins us to talk all about this military concept and how it has been a useful asset in building products and scaling a SaaS business.    Featured Links: Follow Kausambi on LinkedIn and Twitter | Mason - the...

In this episode of The Product Experience, Todd Olson, co-founder and CEO of Pendo, reveals how he climbed the leadership ladder and shares his advice for anyone keen to do the same. Featured Links: Follow Todd on LinkedIn and Twitter | Pendo - The Product-Led Organization Digital Workshop | Todd's book 'The Product-Led Organization' | Patrick Thean's book 'Rhythm - How to...

If a product manager is doing their job really well, they will be invisible and the results will speak for themselves. In this rebroadcasted podcast episode, product coach, consultant, and author speaks with Lily and Randy about the product management craft and how the best product managers do their job really well. Listener of The Product Experience? We need your help! Fill out this short survey...

What is the secret to exponential product growth? Daphne Tideman, growth coach joins us on the podcast this week to talk all about how Product/market fit, the importance of business/channel models, and where companies go wrong when looking to grow their products. Listener of The Product Experience? We need your help! Fill out this short survey to help us improve the overall experience of our commu...

If used well, machine learning (ML) can be a key tool to gain the most effective data about your users. However, how do you conclude if it's the right approach for your product and teams? We spoke with Ha Phan, Director of Discovery Products at Pluralsight, to develop a stronger understanding of how we can best use ML in product management.   Featured Links: Follow Ha on LinkedIn and Twitter...

Releasing new products and features are a routine part of a product manager's craft. But what are the keys to a successful product launch, and how do you make sure you have all the right components upon release? We spoke to launch expert, Derek Osgood, to gain all of the key insights. Featured Links: Follow Derek on LinkedIn and Twitter | Derek's website | Ignition - The first dedicated...

Since January 2020, Fintech growth has been off the charts. The industry has seen a 337% increase in active users and is only predicted to grow further. We spoke with Deepika Adusumilli, Product Manager at HSBC Retail Banking and Wealth Management to hear more about what it's like to have a product role in this fast-growing sector. Featured Links: Follow Deepika on LinkedIn and Twitter | King...

Product people wear lots of hats - but sometimes we want to swap from one role to another.  Author, Consultant, Product lead and recovering-UXer Christian Crumlish joined us on the podcast to talk about why someone might want to move from UX to Product Management, what superpowers they bring to the role, and the biggest surprises they might have. Featured Links: Follow Christian on LinkedIn and Tw...

Roisi Proven's last episode was one of our most popular, so we had to have her back for a return chat! She updates us on what she's learned about data ethics and unbiased data sets as Director of Product for Altmetric, and on the horrible story she made up that came true. Featured Links: Follow Roisi on LinkedIn and Twitter | Altmetric | Roisi's previous episode ' The Black Mir...

Figuring out what to prioritise is one of a product team's biggest challenges. Using a North Star metric to orient around can make it easier - but, as Maahir Shah (Product Manager at Facebook) tells us, it can also lead you in the wrong direction.  He joined us on the podcast to talk about how to take your use of metrics to the next level. Featured Links: Follow Maahir on LinkedIn and Twitter...

Most of our time as product people is spent trying to figure out how to improve things. Every once in a while, we find ourselves where everything seems to work and we're growing  like crazy.  Congratulations: you're in Hypergrowth.  And while it sounds amazing (and can be), it comes with a separate and unque set of challenges. We talked with Casssidy Fein, Vimeo Director of Product Manag...

Product people are charged with representing the needs of the customer as well as the needs of the business—but what happens when these are in conflict? We asked ethics consultant Cennydd Bowles to chat with us about how to handle some tricky situations in product. Featured Links: Follow Cennydd on LinkedIn and Twitter | Cennydd's website | NowNext Studio | 'What is the Gini Coefficient?...

Making your roadmap work hard for you is one of the critical skills of a Product Manager. Find out how Jeremy Levy, CEO of Indicative, leverages customer data to inform his product roadmap. In this episode we also discuss who should be responsible for the data strategy in the business and why it's so much easier to get it right these days. Featured Links: Follow Jeremy on LinkedIn and Twitter...

After over three years on The Product Experience, we have reached our 150th episode! With so many amazing guests and countless memorable moments, we reckon it's a landmark worth celebrating! In this compilation episode on the podcast, we look back at the highlights from some of our favourite shows. Tune in to listen to the best moments from our conversations with guests like Melissa Perri, Jo...

We've run a number of podcast episodes about product discovery because it's one of the hardest things to get right. Even the most experienced product people find it hard to avoid common mistakes. This week, product coach and consultant Anthony Marter joins us on the podcast to chat about the tricky balance between strategy, business case, and discovery. Featured Links: Follow Anthony on...