The Private Practice Academy Podcast

In 2020, I had a heart attack. Despite this being a medical issue that I had no control over, I still didn’t tell any of my colleagues about it. I kept my experience a secret and chose not to seek support from my community, for one simple reason. In this episode, I’ll share: Why I made the decision to hide my heart attack What I’d do differently if I had my time again The valuable lessons that thi...

I’m passionate about helping psychologists to scale their practices by hiring staff, but there are other methods to scale which don’t involve taking on a team. One of these methods is to offer assessments. Today, I’m sharing all about how you can integrate ADHD assessments into your practice for more impact and more income. In this episode, I’ll share: Should any psychologist (even those who aren’...

If you’re a group practice owner, you know that there are many wonderful things about it… and also some less wonderful aspects! Today’s guest is candid about her experiences in the private practice space, which span almost three decades. Kirstin Bouse is a Clinical and Forensic Psychologist, and the founder of Perth Psychology Collective and All About Her - The Centre for Menopause. In this episod...

A lot of psychologists freak out at the idea of hiring staff! However, it doesn’t have to be difficult - it can be the thing that takes your practice to the next level and allows you to create more freedom, more impact and more income. There are a number of things that you should know before you make your first hire. Luckily, that’s what I’m here to tell you! In this episode, I’ll chat about: How...

There are many reasons why moving beyond the 1:1 therapy model and finding alternative income sources is beneficial. In the words of today’s guest, Tiffany Rochester, shifting from therapy to coaching is liberating! Tiffany is a Clinical Psychologist and head coach at Co-Parenting Companion, and she has scaled her practice by developing a group program. In this episode, we speak about:  Her transi...

When I first started looking at scaling my practice, I had so many questions. “Who am I going to ask about this?” I thought to myself. Now, I know that if you want to move the needle and get to the next level as a group practice owner, you need support. In this episode, I’ll chat about: Do you have to be doing 1:1 to ‘be a psychologist’? Why I’ve been working with multiple business coaches at once...

I’m a big believer in scaling your private practice by building income streams outside the therapy room, and today’s guest has done exactly that! Nadene swapped counselling for successful online programs and supervision, and in this episode she shares her journey and wisdom with us so that you can do it too. We speak about: Pivoting from counselling to online programs and supervision The shift fro...

Today’s episode is a vulnerable one! Recently, I lost my Mum. Running a practice whilst experiencing the grief of losing a parent has been difficult.  I wanted to share with you what this experience has taught me about grief, and also about how it has impacted my business as a practice owner. Find out how to work with me: https://www.privatepracticeacademy.com.au/services FREE content ideas for ps...

As someone who never wanted to work in the private sector, Amy Talbot has ended up in an unexpected place in her career! She is the owner of The Talbot Centre, a multidisciplinary health service focussed on providing integrated physical, allied and mental health care programs. The path she has taken to scale her practice is individual and inspiring, and you’ll hear all about it in this episode. We...

When I was a solo private practice owner, I saw up to 9 clients per day.  I thought that there was nothing wrong with this, and it’s just what you did as a practice owner! However, now I know that packing your diary can lead to burnout and working far too hard. There are a number of reasons why you end up working so hard in a solo private practice, and in this episode I’m going to break them down...

There’s one thing that has been normalised in our profession that needs to be fixed: burnout. Rebecca Black is a clinical psychologist and coach who is passionate about creating sustainable private practices so that you can have a more balanced, joyful and fulfilling life. As someone who struggled with chronic fatigue syndrome and fibromyalgia throughout her time at university and during her priva...

It’s easy to end up on the hamster wheel of seeing clients, doing admin and staying perpetually busy, without being able to see how you could take it to the next level. Here’s the thing: you can’t keep doing the same things and expecting to grow your business! In this episode, I’ll share: How I stayed stuck at the same level Why you need to make space in your diary The fear of hiring staff Missed...

The road to a successful private practice can be a rocky one, filled with plenty of ups and downs. Anna Oliver, a psychologist, mental health advocate and podcaster, is one of my previous supervision clients. She understands the ups and downs of a psychology journey more than most; at her final supervision session at the end of her placement, she told me she was going to quit psychology. In this e...

Busy with full books of back to back clients? Feeling exhausted? Ready to take a step back, but you’re worried about replacing your income? In this episode, I’ll share the three things I did to scale my practice, including: Looking at my mindset and taking action Cutting down the number of clients I saw  Hiring staff Join the September intake for my new mastermind, Moving From Psych to CEO, by cli...

If you feel like you never have enough money coming into your practice, and like you’re staying stagnant, this is the episode for you. In this episode, I’ll share three reasons you’re not moving the needle in your practice, including: Housework and being too busy on weekends Not charging your worth Burnout Find out how to work with me: https://www.privatepracticeacademy.com.au/services FREE conten...

It’s 5x more expensive and time consuming to find new patients than it is to retain existing ones. If that statistic makes you feel a bit worried, then chances are you’ve probably been focusing your attention on marketing to bring in new clients, rather than retaining the ones you’ve already got!  Anil Mustafa created My Appointments - a practice management system - to help level up your appointme...

Does your to do list seem to never end? I can relate! It’s one of the challenges of owning a practice, and it’s easy to fall into the procrastination trap when you’re feeling overwhelmed. In this episode, I’ll share: The psychology behind procrastination 3 ways to help you save time Why you should be working with your energy The importance of time blocking Find out how to work with me: https://www...

Did you know that I used to be an accountant? Accounting and psychology might seem like completely different career paths, but my accounting days set me up to understand the importance of being across your financials in your business as a private practice owner. Phil, an accountant with Panic Atax, is a wealth of knowledge (pardon the pun) when it comes to financial planning, tax, managing cash fl...

Branding shoots have become popular in the last 5-6 years, yet many therapists are still confused about whether or not they actually need to do them. In my group practice, Psychwest, we have had three lots of branding photos taken, which has helped us to build a strong brand. In this episode, I’ll share: What branding actually is The reasons why you should do a branding shoot Where you can use you...

Burnout has a tendency to sneak up on psychologists, especially when we are still devoted to our work and helping clients well in our practices. It can be easy to ignore the warning signs and write it off as being ‘just a bit tired’. My guest today, Dr Hayley D Quinn, is passionate about helping psychologists to recognise the signs and support themselves before burnout hits. As the Anti-Burnout Bu...

Overwhelm is one of the biggest issues for many practice owners. While helping others with their mindset is our forte, sometimes we still struggle with getting caught up in our own unhelpful mindsets, which can hold us back from achieving our goals. In this episode, I’ll share: The connection between mindset and KPIs How I set my KPIs for all staff, including clinicians and admin The importance of...

Compliance may be one of the least sexy topics you could think of in psychology, but it’s also incredibly important! That’s why I’m joined today by Kaye Frankcom, an author, clinical and counselling psychologist, keynote speaker and business coach. She is passionate about supporting psychologists to run thriving compliant private practices, so she’s the perfect person to share with us the importan...

When you have more referrals than you can cope with, you might decide that it’s time to expand your practice. But how do you decide whether to take on an employee or a contractor? Throughout my time as a practice owner, I have had both, so in this episode I’m sharing with you the difference between them so that you can work out which one is best for your practice. In this episode, I’ll chat about:...

Gone are the days where you could rely on word of mouth and people walking past your practice to become your clients - nowadays, a website is a vital part of any psychologist’s business. Jemma Haythorne from Structured Practice Management joins me to talk all things websites, so that you can make sure yours is up to scratch! In this conversation, we chat about: Why having a website is vital for ev...

Today I’m talking about something that practice owners don’t like talking about… money! I’m also opening up about the time that this scary topic - money - nearly caused me to close my practice. I want you to know that you’re not alone if you’ve felt the financial pressure of being a practice owner. In this episode, I’ll share:  Why I nearly closed my group practice The conversation that turned eve...