The Pre-Shift

This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. Customer loyalty has come a long way from the paper punch card. Now it seems like every restaurant h...

This episode was originally published as part of the Restaurant Growth Podcast. As of January 2023, it has been rebranded as part of The Pre-Shift Podcast. The information presented may no longer be up-to-date and may differ from the viewpoints and insights on The Pre-Shift Podcast. How do you stay on the pulse of what customers want? By paying close attention.  Mijo Alanis has found success in hi...

This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. As editor at Food News Media , Danny Klein has a 30,000-foot view of everything that's going on...

Brandon Poole spent his career building national restaurant brands at restaurants like Pita Pit, and now he’s using what he’s learned to help businesses do this same with his new venture, BrandGabs. In this episode, Brandon and DJ discuss the value in creating a brand that drives decisions, how to use it to create competitive advantage, and how to foster what Brandon calls “grounded certainty” in...

This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. The hospitality industry doesn’t have the best reputation when it comes to work-life balance. Monte...

This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. This episode of the Restaurant Growth Podcast features David Scott Peters. He's a restaurant co...

This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. The conventional methods of measuring restaurant labor cost—as a percentage of sales—are no longer e...

This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. Restaurant growth is the sum of getting a lot of things right: company culture, real estate, SOPs, a...

This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. ClusterTruck is not your average restaurant. They have no front of house staff, no dining rooms, and...

This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. What helps set your restaurant apart as an employer? Is it wages, benefits, or how you treat your te...

The Restaurant Growth Podcast by 7shifts brings together restaurant leaders from all corners of our industry: full-service, quick-service, tech, and everyone who helps push hospitality forward. In short, 15- to 20-minute episodes, you’ll come away with practical tips, new insight, and tactics to help your restaurant grow. Send us Fan Mail 📲 Connect with us Email us Follow on LinkedIn More 7shifts...

This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. How do you beat the restaurant industry labor shortage? By focusing on the people already working fo...

This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. Restaurant Marketing doesn’t begin and end—it’s ever moving. We sit down with Chip Klose, founder of...

This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. Are you meeting the demand of local diners? Are you leveraging social media properly? Are you leavin...

This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. For our tenth episode, we welcome the authors of Delivering the Digital Restaurant, Carl Osbourn and...

This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. How do you train a deskless workforce with modern technology? Through our great uniter—the text mess...

This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. We have a very special episode to share with you all, featuring the one and only Danny Meyer. We had...

This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. What are your restaurant's core values? If you're not sure, this episode of the podcast wi...

Now that guests are coming back into your restaurant, it means there are more tables to clean, more guests to attend to, and more side work to complete. The problem of restaurant task management is not a new one. Restaurateurs named employee engagement their third-biggest challenge going into 2020, meaning that figuring out how to keep your staff productive and motivated has been (and continues to...

Opening a restaurant is a big challenge that requires a huge investment of time and money. But the challenges don’t stop there—once open you have to focus on improving processes, managing labor schedules, and controlling restaurant costs. Whether it’s food cost increases due to inflation or a labor cost rise due to rising minimum wage, cost increases, like taxes, are pretty much a guarantee in the...

This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. Welcome to the 7shifts Restaurant Growth Podcast, where sit down with the best minds in the restaura...

This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. In this episode, D.J. chats with Jensen Cummings about the importance of laying a strong foundation...

This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. In this episode of the Pre-Shift, D.J. interviews Sean Walchef of Cali Comfort BBQ and Digital Hospi...

Not sure how to schedule employees effectively? We got you covered. Effective employee scheduling is simple in theory: Create optimal work schedules, so you’re never over or understaffed. But in practice, it’s anything but. With the many types of shifts to choose from like rotating, fixed, and on-call shifts, and over 500 shift patterns, creating a schedule that’s right for your business can be a...

This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. Welcome to the 7shifts Restaurant Growth Podcast, where we sit down with the best minds in the resta...