7shifts
The Pre-Shift
Great teams make great restaurants. On The Pre-Shift , restaurant operators and industry experts dive into what it takes to build great restaurant teams. We explore their stories, the strategies they use, and valuable lessons on running restaurant teams. Hosted by D. J. Costantino. Presented by 7shifts. The Pre-Shift Podcast is taking a hiatus. Thank you for listening and being part of our restaurant community!
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Episodes
Fostering community and belonging in the restaurant biz | Ellen Yin, Founder of High Street Hospitality | 049 10.07.2024 30:36
Great teams make great restaurants. On The Pre-Shift, restaurant operators and industry experts dive into building great restaurant teams. We explore their stories, their strategies, and valuable lessons on running restaurant teams. Hosted by D.J. Costantino. Presented by 7shifts. In this episode of the Pre-Shift Podcast, host DJ Costantino talks with Ellen Yin, founder and co-owner of High Street...
Rethinking Server Pay: The Commission Model Revolution with Zach Feinstein 26.06.2024 28:28
Traditional tipping is broken, but there's a better way to pay your restaurant staff. In this episode of The Pre-Shift Podcast, we talk with Zach Feinstein, CEO of The Feinstein Group, about the innovative compensation model transforming his Tampa Bay restaurants. Zach explains how implementing a 20% service charge coupled with a commission-based pay structure for servers has dramatically red...
Leadership lessons from Felipe's Taqueria | Pike Howard, CEO | 047 11.06.2024 43:04
Great teams make great restaurants. On The Pre-Shift , restaurant operators and industry experts dive into what it takes to build great restaurant teams. We explore their stories, the strategies they use, and valuable lessons on running restaurant teams. Hosted by D. J. Costantino. Presented by 7shifts. In this episode, Pike Howard, co-owner and finance and development director of Felipe's Ta...
The fight for psychological safety in food service | Hassel Aviles, Director of Not 9 to 5 | 046 21.05.2024 30:25
The Pre-Shift Podcast presented by 7shifts is a deep dive into what it takes to run great restaurant teams. Host DJ Costantino covers the restaurant industry with conversations featuring industry leaders and innovators sharing their business growth insights, backgrounds, and valuable lessons on running restaurant teams. On this episode, we’re joined by Hassel Aviles, Founder and Director of Not 9...
Tacos, tequila, and teamwork at Agave & Rye | Chris Britt, COO of Epic Brands | 045 24.04.2024 42:36
The Pre-Shift Podcast presented by 7shifts is a deep dive into what it takes to run great restaurant teams. Host DJ Costantino covers the restaurant industry with conversations featuring industry leaders and innovators sharing their business growth insights, backgrounds, and valuable lessons on running restaurant teams. In this episode, Chris Britt, Chief Operating Officer of Epic Restaurants, jo...
Making pay transparency work in restaurants | Stella Dennig, Co-Owner/GM of Daytrip | 044 04.04.2024 31:44
In this episode of the Pre-Shift podcast, host DJ dives deep into the intricacies of managing successful restaurant teams with Stella Denig, co-owner and GM of Daytrip Restaurant in Oakland, California. Stella shares insights on building a restaurant prioritizing pay equity, equitable compensation, and a strong internal culture. She discusses their unique business model, the challenges of introduc...
How commission-based pay for servers transformed this restaurant | Chad Mackay, CEO of Fire and Vine Hospitality | 043 05.12.2023 24:02
The Pre-Shift Podcast presented by 7shifts is a deep dive into what it takes to run great restaurant teams. Host DJ Costantino covers the restaurant industry with conversations featuring industry leaders and innovators sharing their business growth insights, backgrounds, and valuable lessons on running restaurant teams. On this episode, we’re joined by Chad Mackay, CEO of Fire & Vine Hospital...
How restaurants exist beyond four walls | Irene Shiang Li, Cofounder of Prepshift & Mei Mei Dumplings | 042 31.10.2023 24:04
The Pre-Shift Podcast presented by 7shifts is a deep dive into what it takes to run great restaurant teams. Host DJ Costantino covers the restaurant industry with conversations featuring industry leaders and innovators sharing their business growth insights, backgrounds, and valuable lessons on running restaurant teams. On this episode, we’re joined by Irene Shiang Li, Cofounder of Prepshift &...
Can open-book finance work for restaurants? | Ji Hye Kim, Chef/Owner at Miss Kim | 041 11.10.2023 25:15
The Pre-Shift Podcast presented by 7shifts is a deep dive into what it takes to run great restaurant teams. Host D.J. Costantino covers the restaurant industry with conversations featuring industry leaders and innovators sharing their business growth insights, backgrounds, and valuable lessons on running restaurant teams. On this episode, we’re joined by Ji Hye Kim, Chef/Owner of Miss Kim in Ann...
How Lula Cafe stays ahead, 25 years in | Jason Hammel, Chef and Owner of Lula Cafe | 040 30.06.2023 18:57
The Pre-Shift Podcast presented by 7shifts breaks down everything you’ve ever wanted to know about running a restaurant better. Conversations with some of the biggest names, newest players, and industry innovators bring key insights into how they grew their businesses. Host DJ Costantino asks probing questions to get to know restauranteurs, chefs, and executives better and find out where they cam...
Practical steps for a better staff experience | Kwini Reed, Poppy & Seed | 039 14.06.2023 32:18
The Pre-Shift Podcast presented by 7shifts breaks down everything you’ve ever wanted to know about running a restaurant better. Conversations with some of the biggest names, newest players, and industry innovators bring key insights into how they grew their businesses. Host DJ Costantino asks probing questions to get to know restauranteurs, chefs, and executives better and find out where they cam...
The QUESO code at Condado Tacos | Joe Kahn and Chris Artinian | 038 24.05.2023 25:55
The Pre-Shift Podcast presented by 7shifts breaks down everything you’ve ever wanted to know about running a restaurant better. Conversations with some of the biggest names, newest players, and industry innovators bring key insights into how they grew their businesses. Host DJ Costantino asks probing questions to get to know restauranteurs, chefs, and executives better and find out where they cam...
How Brasa redefines employee experience | Michel Falcon, Founder & CEO of Brasa Peruvian Kitchen | 037 10.05.2023 38:05
The Pre-Shift Podcast presented by 7shifts breaks down everything you’ve ever wanted to know about running a restaurant better. Conversations with some of the biggest names, newest players, and industry innovators bring key insights into how they grew their businesses. Host DJ Costantino asks probing questions to get to know restauranteurs, chefs, and executives better and find out where they cam...
Managing Michelin-star restaurant teams | Ron Hsu, Owner of Lazy Betty, Humble Pie, and Juniper Cafe 27.04.2023 24:57
The Pre-Shift Podcast presented by 7shifts breaks down everything you’ve ever wanted to know about running a restaurant better. Conversations with some of the biggest names, newest players, and industry innovators bring key insights into how they grew their businesses. Host DJ Costantino asks probing questions to get to know restauranteurs, chefs, and executives better and find out where they cam...
Fine dining to fried chicken success | Eric Huang, Chef/Owner of Peking House | 035 12.04.2023 19:08
The Pre-Shift Podcast presented by 7shifts breaks down everything you’ve ever wanted to know about running a restaurant better. Conversations with some of the biggest names, newest players, and industry innovators bring key insights into how they grew their businesses. Host DJ Costantino asks probing questions to get to know restauranteurs, chefs, and executives better and find out where they cam...
Conquering the front and back of house divide with equal pay scales | Katie Button, CEO / Co-Founder of KB Restaurants | 034 29.03.2023 24:13
The Pre-Shift Podcast presented by 7shifts breaks down everything you’ve ever wanted to know about running a restaurant better. Conversations with some of the biggest names, newest players, and industry innovators bring key insights into how they grew their businesses. Host DJ Costantino asks probing questions to get to know restauranteurs, chefs, and executives better and find out where they cam...
Family matters in the restaurant business | Eric Scheffer, Scheffer Group | 033 10.03.2023 12:12
The Pre-Shift Podcast presented by 7shifts breaks down everything you’ve ever wanted to know about running a restaurant better. Conversations with some of the biggest names, newest players, and industry innovators bring key insights into how they grew their businesses. Host DJ Costantino asks probing questions to get to know restauranteurs, chefs, and executives better and find out where they cam...
The dynamic culture of care that drives 7leaves | Newton Hoang, 7leaves | 032 24.02.2023 23:18
The Pre-Shift Podcast presented by 7shifts ( formerly The Restaurant Growth Podcast ) breaks down everything you’ve ever wanted to know about running a restaurant better. Conversations with some of the biggest names, newest players, and industry innovators bring key insights into how they grew their businesses. Host DJ Costantino asks probing questions to get to know restauranteurs, chefs, and ex...
Crafting careers in restaurants | Kelly Phillips, Destination Unknown Restaurants | 031 08.02.2023 16:34
The Pre-Shift Podcast presented by 7shifts breaks down everything you’ve ever wanted to know about running a restaurant better. Conversations with some of the biggest names, newest players, and industry innovators bring key insights into how they grew their businesses. Host DJ Costantino asks probing questions to get to know restauranteurs, chefs, and executives better and find out where they cam...
Inside Bartaco's game-changing growth strategies | Anthony Valletta, President of bartaco | 030 25.01.2023 20:58
The Pre-Shift Podcast presented by 7shifts breaks down everything you’ve ever wanted to know about running a restaurant better. Conversations with some of the biggest names, newest players, and industry innovators bring key insights into how they grew their businesses. Host DJ Costantino asks probing questions to get to know restauranteurs, chefs, and executives better and find out where they cam...
Creating culture that attracts and retains | Danny Meyer + Jordan Boesch | 029 30.08.2022 56:25
This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. How do you create a restaurant culture that attracts staff and retains them? We asked someone who’s...
How do you know when things need to change? | Adam Lamb, Chef Life | 028 16.08.2022 46:03
This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. The restaurant business is notorious for being a tough one to work in. And for decades, it has been....
How Chris Smith scaled Zunzi's with kickass culture | Chris Smith, Zunzi's | 027 02.08.2022 39:20
This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. Zunzi’s has one promise: to make everyone walk away saying “Shit Yeah!” Chris Smith, alongside his r...
The journey of Amelie Kang and dry pot cuisine | Amelie Kang, MáLà Project NYC | 026 20.07.2022 26:30
This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. On the latest episode of the show, we are joined by Amelie Kang, the owner of MáLà Project in New Yo...
A roadmap for repeat customers | Matt Plapp, America's Best Restaurants | 025 05.07.2022 52:04
This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. Matt Plapp and his team have been to more restaurants than anyone. Since 2021, they’ve taken cross c...
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