The Practice Playbook Podcast with Susan Guthrie

Ready to optimize your mediation game? Susan Guthrie welcomes the dynamic Gabrielle Hartley , best-selling author, and mediation trailblazer, to chat about her groundbreaking approach to mediation pricing and publishing success. Gabrielle opens up on navigating the traditional vs. self-publishing world and shares pro tips for aspiring authors.  Expect insider tips, laughs, and a fresh perspective...

Unlock the power of your voice and elevate your impact as a mediator—today. Susan Guthrie reveals 10 game-changing tactics that will transform you into a confident and captivating public speaker. This episode delves into an essential skill for mediators and professionals alike—public speaking. Whether you’re addressing a conference, leading a workshop, or presenting in a meeting, strong speaking s...

In this episode of Make Money Mediating, Susan Guthrie dives into one of the most commonly overlooked yet crucial aspects of building a successful dispute resolution practice—branding. Transitioning into dispute resolution from another successful career can be challenging, especially when it comes to standing out and attracting clients. The missing link? Branding! Susan discusses why so many profe...

Overcoming Imposter Syndrome in Your Business Have you ever felt like an imposter in your professional life? Susan Guthrie dives into this all-too-common struggle among dispute resolution professionals, sharing her journey and the importance of continuous learning to overcome Imposter Syndrome.  You’ll hear Susan offer practical tips to conquer self-doubt, embrace your feelings, seek support, take...

The Future of Arbitration: AI, Tech Innovations, and Ethical Considerations with Professor Amy Schmitz Susan Guthrie is joined by Professor Amy Schmitz, who is a renowned expert in dispute resolution and legal technology. They delve into Amy's new book, 'The Arbitration Conversation,' and discuss its insights on the intersection of arbitration and technology.  The episode covers topics such as AI'...

The Cost-Benefit Analysis of Entrepreneurship. Is it Worth It? Don't miss Susan Guthrie's 4th of July special, where she breaks down the financial costs, time commitments, and personal rewards of launching a dispute resolution practice. She shares insights on balancing startup expenses with the high earnings, fulfillment, and creative freedom that entrepreneurship brings. This episode offers a tho...

Mastering SEO for Mediators: Unlocking Online Success Susan Guthrie dives deep into the importance of SEO (Search Engine Optimization) and its impact on mediation practices. Susan explains how understanding and leveraging SEO can attract clients, build credibility, and provide a diversified approach to client acquisition. She also explains how AI tools like ChatGPT can mitigate SEO costs and enhan...

Navigating the Transition: Top Mistakes to Avoid When Moving from Legal Practice to Dispute Resolution In this episode of Make Money Mediating, host Susan Guthrie shares invaluable insights for legal professionals contemplating a shift from traditional legal practice to the dynamic field of dispute resolution. Susan draws on her personal experiences and client feedback to uncover the most common p...

Exploring AI Tools Beyond ChatGPT for Dispute Resolution Professionals In this episode of the Make Money Mediating podcast, host Susan Guthrie discusses her top three artificial intelligence (AI) tools for dispute resolution professionals that aren't ChatGPT. The first tool highlighted is Calendar Hero , an AI-driven scheduling platform that automates finding suitable meeting times for multiple pa...

Make Money Mediating: The Impact of Professional Headshots In this episode of the Make Money Mediating podcast, host Susan Guthrie emphasizes the critical role of professional headshots in personal branding for dispute resolution entrepreneurs. She discusses how a quality photo can significantly affect first impressions, potentially converting potential clients into actual ones. Susan highlights t...

Maximizing Conference Opportunities for Branding and Marketing In this episode of the Make Money Mediating podcast, host Susan Guthrie, a seasoned mediation professional, introduces guest Murphy Funkhouser, a business and brand strategist with over 20 years of experience and owner of BrandStage Consulting . They discuss the importance of effective branding and marketing for dispute resolution prof...

From RN to Mediator: Kimberly Best's Journey in Conflict Resolution In this episode of the Make Money Mediating podcast, host Susan Guthrie interviews Kimberly Best, a Tennessee-based registered nurse turned mediator and conflict resolution expert. Kimberly shares her unique journey from working in the medical field to becoming a successful mediator with no legal background, emphasizing the versat...

Navigating Your Worth: Setting Prices as a Dispute Resolution Professional In this episode of the Make Money Mediating podcast, host Susan Guthrie provides an in-depth guide on how dispute resolution professionals can set their fees. She emphasizes the importance of constantly reevaluating one's pricing strategy and dives into various factors and considerations that impact fee setting. These facto...

Elevating Your Emotional Intelligence for Mediation Success In this episode of 'The Make Money Mediating Podcast', host Susan Guthrie explores the essential role of Emotional Intelligence (EQ) in the mediation process and why increasing your EQ is actually good business. Discover how developing EQ can significantly enhance mediation outcomes, improve communication, and foster a deeper understandin...

Effective Content Creation and Making It Work For You in Getting You Work! In this episode of 'The Make Money Mediating Podcast', host Susan Guthrie dives into the realm of content creation. She shares how dispute resolution professionals can create effective blog and article content that truly stands out and ensures a good return on the effort invested. Susan emphasizes the role of understanding...

Building a Successful Mediation Practice with special guest, David H. Salmon In this episode of the 'Make Money Mediating' podcast, host Susan Guthrie has a conversation with David H. Salmon , an attorney mediator and entrepreneur in the ADR field as a Co-Founder of ADR Support . They discuss key elements needed in launching, growing, and maintaining a successful mediation practice. Susan and Davi...

The Key Elements for a Successful Mediation Practice: A Thanksgiving Reflection In this episode of the Make Money Mediating podcast, hosted by Susan Guthrie, she explores and reflects on the essence of Thanksgiving and the necessary elements for a thriving mediation practice. Making use of the acronym 'THANKS', Susan identifies Trust, Harmony, Appreciation, Neutrality, Knowledge and Serenity as th...

The Crucial Role of Client Feedback in Mediation In this episode of the 'Make Money Mediating' podcast, host Susan Guthrie discusses the importance of client feedback in effectively managing a mediation practice. She emphasizes how it can guide mediators in continually improving their services and adapting to changing client needs. She underscores the importance of soliciting feedback through vari...

Crafting a Killer Business Plan for Dispute Resolution Practices In this episode of the 'Make Money Mediating' podcast, host Susan Guthrie provides listeners with an in-depth guide on crafting a robust business plan for dispute resolution practices. She emphasizes the importance of specific, measurable, achievable, relevant, and time-bound (SMART) goals. Susan also highlights the booming dispute r...

In the second part of our special two-part episode, we are joined once more by professional and executive coach, Megan Walls . Megan helps us delve further into the THINK Protocol, a step-by-step process to guide you when making significant decisions about career changes or pivots. Key Points: The THINK Protocol: In part one , we covered the T (Taking time to reflect), H (Honesty, being real with...

Are you successful?  How do you know?  This episode is all about success and makes the point that you need to define your version of success in order to achieve it.  Success means different things to different people, and as a professional, it’s important to understand what success means to you. Is it financial success? Is it the satisfaction of helping people? Is it building a successful business...

In this special two-part episode Susan Guthrie speaks with Executive and Career Coach, Megan Walls, who shares her THINK Protocol for those contemplating a career pivot or who want to supercharge their practice! For so many professionals the thought of making a career pivot is appealing yet incredibly intimidating.  Seeking to forge a new path is often a journey into the unknown and for many they...

In honor of Mental Health Awareness Month, Susan explores and discusses the importance of maintaining mental wellness as an entrepreneur. The discussion covers the common experience of burnout, the importance of building resilience, and the benefits of practicing mindfulness. Additionally, Susan highlights a range of resources and tools that can assist in maintaining mental wellness, including SCO...

Welcome to Make Money Mediating, the podcast that helps you turn your passion for mediation into a profitable business. In this episode, our host, Susan Guthrie , shares some tips for creating effective social media posts for your mediation business. Social media is a powerful tool for marketing your services, but it's not enough to just post something and hope for the best. You need to craft your...

Get ready to level up your mediation skills! In this interesting episode, our Host, Susan Guthrie dives deep into the power of continuous learning and reveals why becoming a "training junkie" is essential for mediators who want to excel. Susan shares both the obvious and less well-known benefits of ongoing learning, and offers her insights on how to find the best trainings, create learning opportu...