The Practice Experience Podcast

Join Dr. Amy Yorke, PT, PhD, professor in the physical therapy department at the University of Michigan-Flint, in a conversation with host Ryan Giebel, PT, DPT, OCS, CMTPT/DN, content marketing specialist at WebPT, on how to improve community care through research and education. In this episode, Amy shares insights into the HEART clinic at the University of Michigan-Flint, a student-led, pro-bono...

In this episode, Greg Peters, co-founder and CEO at BetterHealthcare, and Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT, discuss what is at the heart of patient access in healthcare. Together, they explore Greg's passion for standardizing access to care and the inspiration that led to the creation of BetterHealthcare. Tune in for this engaging conversation as the two disc...

Rick Gawenda, PT, president and CEO of Gawenda Seminars and Consulting, and John Wallace, PT, MS, senior vice president of RCM and Member value at WebPT, discuss the intricacies of therapy billing and compliance. Listen in as they debunk common myths and offer practical advice tailored to individual practice needs. You won't want to miss this episode to gain insights into navigating payer differen...

In this episode, Nick Patel, PT, DPT, executive director of APTQI, and Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT, discuss the importance of empathy and communication in fostering legislative change and the pivotal role of grassroots efforts in shaping the future of the profession. This episode will encourage you to make a difference beyond being in the clinic. Learn m...

In this episode, Dr. Keaton Ray, PT, DPT, co-founder and COO of MovementX, and Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT, discuss the ins and outs of cash-based practices. Uncover the secrets behind various payment models and debunk myths about affordability and compliance that might be holding you back. Tune in for an eye-opening conversation that will change the way...

In this episode, Brian Hartz, CEO of HARTZ Physical Therapy, and Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT, discuss the power of employee engagement. Listen now for tips on building an engagement program and empowering staff.   Learn more: https://www.hartzpt.com/ https://www.webpt.com/podcast

Every year, we ask thousands of professionals like you—PTs, OTs, SLPs, PTAs, OTAs, front office personnel, billers and students—to participate in our annual State of Rehab Therapy Report. We use the info to compile a comprehensive report that has been quoted multiple times over the years in national media sources as well as by business analysts assessing the rehab therapy industry. We post it onli...

In this episode, JeMe Cioppa-Mosca, senior vice president at Hospital for Special Surgery, and Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT, discuss the PT labor shortage and retention strategies. Tune in for new approaches practices can take to stay staffed. Learn more: https://www.hss.edu/ https://www.webpt.com/podcast

In this episode, Brandon Seigel, CEO of Wellness Works Management, and Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT, discuss retaining top talent by first owning an amazing recruitment process. Start the New Year with implementing these interviewing and retention tips.  Learn more: https://www.wellnessworksmp.com/ https://www.webpt.com/podcast

In this episode, Craig Phifer, PT, MHA, owner and CEO of Rehabilitation and Performance Institute and  Dr. Heidi Jannenga , DPT, co-founder and chief clinical officer at WebPT, discuss the realities of owning and operating a clinic in rural communities while still providing excellent care with excellent staff. Tune in for top tips from the 2023 Ascend Practice of the Year award winner. Learn more:...

In this episode, Pedro Texeira , MD, PhD, CEO and co-founder of PredictionHealth , discusses what AI means for healthcare professionals and how it can be an administrative assistant to accelerate and optimize the care providers give to their clients. Together with  Liz Heckmuller, PT, DPT, Senior Product Marketing Manager at WebPT, they tackle subjects like how AI works as a digital assistant, how...

In this episode, Kendell Jno-Finn , PT, DPT, owner of M3 Performance and Physical Therapy, shares his take on the blind spots in the physical therapy industry revealed by the State of Rehab Therapy report. Together with Dr. Heidi Jannenga , DPT, co-founder and chief clinical officer at WebPT, they explore issues such as the standardization of care, the importance of data collection, and effective...

JAG Physical Therapy CEO, John Gallucci , Jr., MS, ATC, PT, DPT, has known since the age of 13 that physical therapy was what he wanted to do with his life! In this episode join John as he talks with Liz Heckmuller, PT, DPT, Senior Product Marketing Manager at WebPT about his story and how his desire to help people guided his path to building and growing JAG Physical Therapy. He even shares the le...

How did an injury while hiking the Pacific Crest Trail lead to a unique niche in physical therapy? In this episode, Morgan Brosnihan, PT, DPT the founder of Blaze Physio, shares how her passion for hiking revealed an untapped market. In a conversation with Heidi Jannenga, PT, DPT and Liz Heckmuller, PT, DPT, Morgan discusses how she navigates the intricacies of seasonal patient volumes, telehealth...

How does the patient experience impact business success? Michelle Babcock, MSPT, Chief Experience Officer at Spooner Physical Therapy, shares her expertise about using data to improve the patient experience. From understanding patient loyalty to measuring patient experience quality in PT, Michelle along with host, Liz Heckmueller, DPT, discuss the crucial link between employee engagement and patie...

There is a tug of war happening in rehab therapy practices between productivity and compliance. Practice leaders face pressure to maintain a positive bottom line, while PTs are concerned about managing their workload and meeting productivity expectations. Join the dynamic duo of John Wallace, DPT of WebPT; and Rick Gawenda, PT, President of Gawenda Seminars, as they dive into the essential balanci...

In this episode, Jaime Edelstein, physical therapist and VP of Rehab at Hospital for Special Surgery, shares valuable insights on the challenges therapists face when coordinating care with other healthcare providers. Together with host Liz Heckmuller, DPT, Jaime discusses the misconceptions about care coordination, the role of technology, and why relationship building is key for success. Learn mor...

In this episode, three physical therapists at different stages of their careers get together to discuss how PTs can help fortify the rehab therapy talent pipeline. Together with host Breanne Krager, Dr. Heidi Jannenga, DPT co-founder and chief clinical officer at WebPT; Dr. Josh Funk, DPT, CEO at Rehab 2 Perform; and Dr. Devon Morris, DPT at Emory Healthcare, discuss their insights on how to attra...

Dr. Russ Huffstetler, PT, DPT, CIMT, president and co-founder of Dynamix Physical Therapy, shares how his experience working with professional athletes in a sports-specific practice in Nashville revealed stark differences in the level of service provided to everyday individuals. This realization fueled his determination to bring a higher standard of service and care to physical therapy where he gr...