The Power of Possibility by SPS

What happens when AI starts doing more of the work? How can organizations increase productivity without weakening trust, critical thinking, or employee confidence? In this episode of The Power of Possibility Podcast , ⁠ Nicole Mangarella ⁠ , Head of Global Technology and Innovation at SPS, and ⁠ Jess Larsen ⁠ , Founder of Thriving Humans, examine the realities of AI adoption in the workplace. Draw...

What happens when experience retires faster than new skills emerge? How can companies reskill fast without losing experience? In this episode of The Power of Possibility Podcast , ⁠Bettina Schaller⁠ , President of the World Employment Confederation and Group Public Affairs Director at Adecco, and ⁠Mick Everett⁠ , People Director at SPS UK and Ireland, come together to tackle one of the biggest cha...

Does workplace experience really drive business performance?  If work can happen anywhere, why does the office still matter?  And how do culture, trust, leadership, and technology shape productivity, engagement, and results? In this episode of The Power of Possibility , ⁠ Claire Ward ⁠ , Chief Innovation Officer at SPS, is joined by ⁠ Debra Ward ⁠ , internationally recognised leader in culture and...

How ready is your organization to move from AI ambition to real impact? In this episode of The Power of Possibility , ⁠Christian Schierjott⁠ , Global Head of Business Solutions at SPS, joins ⁠Bertram Weiss⁠ , Vice President of Health at Merantix Momentum, to explore what it truly takes to prepare for agentic automation in real-world business environments. Together, they discuss why most organizati...

How can organizations unlock performance in a workplace shaped by five generations, hybrid expectations, and rapid tech evolution? In this episode, ⁠Claire Ward,⁠ Chief Innovation Officer at SPS, is joined by ⁠Nicole Mangarella⁠ , Head of Global Technology & Innovation at SPS, and ⁠Kasia Maynard⁠ , Head of Research and Editorial at Worktech Academy. Together, they unpack the most eye-opening f...

AI is reshaping healthcare in ways we couldn’t have imagined a decade ago. In this episode, we explore innovative use cases of AI in healthcare research — from helping doctors predict treatment outcomes to streamlining operations by managing information flows more efficiently. We’ll hear compelling insights from experts like ⁠ Dr. Jack Gilbert ⁠ , co-founder of BiomeSense, who explains how AI enab...

What happens when information stops being an asset and starts becoming a burden?  As companies generate massive volumes of digital content daily, managing records has evolved from a back-office task to a strategic imperative. In this episode, we explore why leading organizations are rethinking information management—going beyond digitization to tackle governance, compliance, and the rising cost of...

The role of outsourcing in the Banking, Financial Services, and Insurance (BFSI) sector is shifting. Once seen primarily as a way to cut costs, it has become a strategic tool for driving innovation, ensuring regulatory compliance, and enhancing customer experiences.  In this episode of The Power of Possibility , ⁠Ronak Doshi⁠ , Partner at Everest Group, and ⁠Michael Neuberg⁠ , Head of Global Servi...

How are businesses managing the growing complexity of unstructured data?  In this episode of The Power of Possibility, we explore the transformative impact of Intelligent Data Processing (IDP) on industries like banking, insurance, and healthcare. By integrating technologies like AI, machine learning, and natural language processing, IDP automates processes, reduces inefficiencies, and handles uns...

Listen to a recent Interview with ⁠Christina Banahan⁠ - Global Director ESG at SPS and ⁠Patrick Obeid⁠ - CEO & Founder of ESG Flo. In this episode, they discuss the intersection of digital efficiency and sustainability and explore how technologies like AI and cloud computing can drive environmental progress and operational excellence. ESG Flo is the ESG compliance platform that uses AI to auto...

In this episode, we search for the answer to a crucial question: How can hybrid work models endure in today’s evolving workplace? As companies balance in-office and remote work, what strategies will ensure long-term success?  How do factors like productivity, employee retention, and the overall employee experience shape these models? And how can businesses leverage technology and ESG (Environmenta...

What makes a strong ESG (Environmental, Social, and Governance) strategy essential for today’s businesses?  ⁠Christina Banahan⁠⁠ , Global ESG Director at SPS, discusses the importance of addressing greenwashing, communicating genuine efforts, and using technology for transparency. Discover how ESG strategies help companies create value, reduce risk, and meet the growing expectations of investors,...

We're currently living through an AI revolution across numerous sectors, but how is it transforming the insurance industry? How can insurers implement automation to improve customer satisfaction and streamline processes?   In this episode, we explore these critical questions with ⁠Christian Ott⁠ , Director of Global Solution Design Insurance at SPS.  Christian shares his expertise on automati...

 Welcome to The Power of Possibility , a podcast from SPS that explores strategies and insights for company growth in today's dynamic environment.  Join us as we discuss how businesses address challenges like economic uncertainty, talent shortages, and evolving customer expectations with technology and third-party partnerships, featuring insights from industry professionals and companies. www...

In this first episode we dive into how the Banking and Financial Services sectors are being transformed through enhanced customer experience (CX) strategies.  With insights from Michael Neuberg , Head of Global Service Line for Banking , Financial Services and Insurance in SPS, we'll discover how automation and AI are revolutionizing these industries by making services faster, more efficient,...