The Power of Influence: Leadership in Action

Compliance looks good on paper — tasks get done, deadlines are met, and people show up. But beneath the surface, compliance can quietly erode performance, culture, and long‑term success. In this episode of The Power of Influence: Leadership in Action , Paulette J. Sterling breaks down the hidden cost of compliance and why “doing the job” is not the same as commitment. You’ll hear: • A real Caribbe...

Trust isn’t built in grand moments — it’s built in the small influence behaviors leaders use every day. In this month’s episode of The Power of Influence: Leadership in Action , Paulette J. Sterling breaks down the 11 influence behaviors identified by Yukl & Falbe — and reveals which ones strengthen commitment…and which ones quietly erode it. You’ll hear: • A real Caribbean leadership case stu...

This Insight Drop introduces a simple three‑minute practice that strengthens trust and improves the quality of your Leader–Member Exchange relationships. Paulette J. Sterling shares a daily ritual used by high‑performing managers to build connection, fairness, and psychological safety. You’ll learn: Why micro‑check‑ins build trust How attention signals respect How to use a 3‑minute ritual to stren...

In this episode, Paulette J. Sterling breaks down Leader Member Exchange (LMX) — one of the most powerful predictors of performance, trust, and organizational commitment. Through research, real‑world examples, and practical tools, Paulette explains how relationship quality shapes how employees show up, engage, and perform. You’ll learn: What LMX is and why it matters How high‑quality vs low‑qualit...

This Insight Drop reveals a single, powerful question that uncovers what truly drives your team’s commitment. Paulette J. Sterling shares a research‑backed tool that helps leaders understand what connects — and disconnects — employeesfrom their work. You’ll learn: Why commitment is psychological, not procedural How one question reveals motivation, alignment, and emotional connection How to use thi...

In this episode of The Power of Influence: Leadership in Action , Paulette J. Sterling explores the psychology behind organizational commitment —why some employees go above and beyond while others quietly withdraw. Grounded in decades of research and Paulette’s own study on influence behaviors, this episode breaks down: The difference between commitment, compliance, and resistance The three compon...

This Insight Drop gives you a simple, powerful 60‑second practice to strengthen trust — the foundation of leadership influence. Paulette J. Sterling shares a daily reset that helps leaders build psychological safety, deepen connection, and increase team commitment through small, intentional moments. You’ll learn: Why trust is built in micro‑moments How acknowledgment increases emotional safety A f...

In this episode of The Power of Influence: Leadership in Action , Paulette J. Sterling breaks down the truth every leader must understand: trust is the real currency of influence. Titles don’t create commitment — trust does. You’ll learn: Why trust matters more than authority The three pillars of the Trust Triangle: Competence, Care and Consistency How leaders accidentally break trust without real...

A powerful less-than- 2 minutes leadership reset: one question that reveals real commitment — and how to use it in your next one‑on‑one. 👉 Subscribe for new episodes + Insight Drops 👉 Share this Insight Drop with a leader who needs it 👉 Join the Leadership Accelerator or Legacy Impact Circle at: https://www.sterlingbusinessmanagement.com/memberships 👉 Follow Paulette on LinkedIn https://www.li...

Commitment is still a competitive advantage — and in today’s workplace, “just doing the job” is no longer enough. In this episode of The Power of Influence: Leadership in Action , host Paulette J. Sterling explores why commitment remains one of the strongest predictors of performance, trust, and long‑term success in organizations. We break down the critical difference between commitment and compli...

Every leader is dancing — whether they realize it or not. In this episode of The Power of Influence: Leadership in Action , we explore the manager–subordinate dance — the daily interactions between leaders and team members that quietly determine whether people lean in with commitment or step back into self‑protection. Through two contrasting workplace stories, host Paulette J. Sterling reveals how...

Welcome to The Power of Influence: Leadership in Action — a podcast for leaders who want to inspire trust, strengthen commitment, and lead with intention in a changing world. This Welcome Episode sets the foundation for Season 1: Foundations of Influence . In this short introduction, host Paulette Sterling shares: Why influence -not authority- is the true currency of leadership Why organizational...