The PIO Podcast

Send us Fan Mail Episode Summary : In this episode, Robert Tornabene interviews Juliet Casey, the Director of Marketing and Media Design at Los Medanos College. They discuss Juliet's transition from journalism to public information, the importance of accuracy and accountability in communication, and the impact of community engagement. Juliet shares her experiences in recruitment strategies fo...

Send us Fan Mail Episode Summary: In this episode, Sergeant Jessica Shehan, a Public Information Officer for the Virginia State Police, shares her journey into law enforcement and the unique challenges of her role. She discusses the importance of transparency in communication, the impact of social media on public relations, and her experiences in recruitment and community outreach. Jessica emphasi...

Send us Fan Mail Summary: In this episode of the PIO podcast, Scott Mann, a retired Green Beret, shares his journey from a small town in Arkansas to becoming a leader in the U.S. Army Special Forces. He discusses the challenges of transitioning to civilian life, the emotional toll of military service, and the importance of storytelling for healing. Scott also addresses the controversial withdrawal...

Send us Fan Mail Summary: In this episode of the PIO Podcast, Stephen Kuhr shares his extensive experience in emergency management, discussing his journey from the New York City Emergency Medical Service to his role at Colorado Springs Utilities. He emphasizes the importance of crisis communication, the differences between public and private sector emergency management, and the critical lessons le...

Send us Fan Mail Summary: In this episode of the PIO podcast, Kent Keller, former police officer and now CEO of OS Media Group, shares his journey from law enforcement to marketing for public safety agencies. He discusses the importance of community engagement, the challenges public information officers face, and how his company aims to support smaller agencies with their communication needs. Kell...

Send us Fan Mail In this Special Edition, Sarah Lux discusses the importance of go bags for public information officers (PIOs) and shares her personal experiences and insights on what to include. She emphasizes the need for emergency preparedness and provides practical tips on essential items, balancing technology with traditional tools, and unique, surprisingly valuable items. The conversation al...

Send us Fan Mail Summary: In this episode of the PIO podcast, host Robert Tornabene interviews Carolina Montelongo, the Public Relations Coordinator for the Hillsborough County Sheriff's Office. Carolina shares her journey from journalism to becoming a Public Information Officer (PIO), emphasizing the importance of community engagement, especially within the Hispanic community. She discusses...

Send us Fan Mail Summary: In this episode of the PIO podcast, host Robert Tornabene interviews Dawn Small, the strategic communications manager for Aurora Fire Rescue. Dawn shares her journey from public relations agencies to the fire service, highlighting her experiences and the changes she aims to implement in communications. The conversation delves into the importance of community engagement, t...

Send us Fan Mail Summary: In this episode of the PIO podcast, Robert Tornabene interviews Rick Rice, the public information officer for the Asheville Police Department. They discuss Rick's background in radio, the challenges they faced during Hurricane Helene, and the launch of the APD Pod Squad podcast aimed at improving community engagement. Rick shares insights on managing misinformation d...

Send us Fan Mail Summary: In this conversation, Doug Levy discusses his extensive background in journalism and emergency communications, leading to the writing of his book, 'The Golden Hour.' He emphasizes the critical importance of timely and accurate communication during crises, outlining common mistakes made by Public Information Officers (PIOs) and the evolving role of social media i...

Send us Fan Mail Summary of the Podcast : in this episode, Ashley Bradshaw, the Public Information and Engagement Specialist for the Kyle Police Department, shares her journey into law enforcement communication. She discusses the challenges and opportunities of being the first PIO in her department, the importance of community engagement, and innovative strategies for connecting with youth. Ashley...

Send us Fan Mail Episode Summary: In this episode of the PIO podcast, PR expert Molly McPherson shares her insights on navigating media crises, the importance of social media in crisis management, and the common pitfalls faced by public information officers (PIOs). She emphasizes the need for transparency, accountability, and stakeholder engagement in communications and discusses how to transform...

Send us Fan Mail Summary: In this episode, Jeff Wenninger, a retired LAPD officer and CEO of Law Enforcement Consultants, discusses his unique background and the challenges facing law enforcement today. He emphasizes the need for cultural change within police departments, the importance of proper training and competence, and the role of public information officers in crisis management. Winninger a...

Send us Fan Mail Episode Summary: In this episode of the PIO Podcast, host Robert Tornabene interviews Holly Stark, Outreach Program Manager with the Washington State Emergency Management Division. Holly shares her journey from journalism to emergency management, emphasizing the importance of storytelling in building trust and empathy within communities. She discusses how effective communication c...

Send us Fan Mail Summary of the Interview: In this episode of the PIO podcast, Kevin Strauss, the communications manager for the Santa Clarita Valley Water Agency, discusses his journey from college athletics to public communication. He shares insights on the challenges faced in unifying communication strategies post-COVID, the importance of digital advertising, and the management of water resourc...

Send us Fan Mail Summary: In this episode of the PIO podcast, Lauren Burton, the Director of Communications and Community Relations for the Douglas County District Attorney's Office in Georgia, shares her unique journey from victim advocacy to her current role. She discusses the importance of community engagement, the challenges of digital communication, and the strategies she employs to ensu...

Send us Fan Mail Summary - In this episode of the PIO podcast, Robert Tornabene interviews Summer DeRay, an experienced Public Information Officer (PIO) with a rich background in communications and community engagement. Summer shares her journey from working in newsrooms to her current role at the Washington State Department of Transportation (WSDOT). She discusses the importance of building relat...

Send us Fan Mail Summary:  In this episode of the PIO podcast, Robert Tornabene interviews Donna Rossi, the Deputy Director of Public Affairs for the Phoenix Police Department. Donna shares her unique journey from being a police officer to a broadcast journalist and leading the Public Affairs Bureau. The conversation covers the current staffing challenges the Phoenix PD faces, the importance of cr...

Send us Fan Mail Summary: In this episode of the PIO Podcast, Special Projects Coordinator Taylor Merriss from the Evansville Police Department shares insights about her role, community engagement strategies, and the importance of transparency in law enforcement. She discusses her background, the challenges of recruiting, and the innovative ways the department connects with the community, includin...

Send us Fan Mail Bridget has firsthand experience with harassment, discrimination, retaliation, and a hostile work environment.  As the only female on the SWAT team, along with her time on patrol and as an undercover narcotics investigator, she knows what it feels like to have no one to trust and to feel defeated at every turn. This is why Bridget started the Lady Law Shield: to help those feeling...

Send us Fan Mail Victorian Simmons currently works as the Public Information Officer for the Town of Apex. Prior to her position with Apex, she was the Community Engagement Specialist for the Greensboro Fire Department. Victorian has been published in Firehouse Magazine and was a featured speaker at the 2024 NFPA Conference and the North Carolina Fire Educators Conference. She is the 2023 Greensbo...

Send us Fan Mail Jonee Lewis is an Emmy-award-winning Journalist who is now the Director of Communications and Public Affairs for the Tampa Police Department.  Jonee’ is a Lakeland native with 13 years of experience in the media industry, having previously served as a reporter for Fox 13 in Tampa and television news stations in Memphis, Winston-Salem, Myrtle Beach, Gainesville, and Tallahassee.   ...

Send us Fan Mail As the Executive Director of Public Affairs for the Atlanta Police Department, Chata Spikes manages the department’s overall communication strategy which includes developing organizational messaging both internal and external.  Ms. Spikes has worked in media and public relations industry for more than 18 years.  She served as Media Liaison for the Georgia Department of Transportat...

Send us Fan Mail Stephen Combs currently serves as the Public Information Officer (PIO) for Bluffton Township Fire District, having joined the agency in February 2023. In his role, he oversees all communications for the district's nine stations, including handling service calls, public education, community events, and media relations. Highlights: Credentialing: Stephen is among only 35 intern...

Send us Fan Mail Sarah Loyd is the Head of Product Success & Evangelism at Social News Desk, where she has spent more than a decade helping to develop cutting-edge software that supports social media workflows for government, journalism, and education. With a solid social media management and journalism background, Sarah is dedicated to ensuring clients get the most out of the platform. She sp...