The PIO Podcast

Send us Fan Mail Episode Summary: How can public information officers build public trust, improve social media engagement, and maintain authentic communication in an increasingly AI-driven world? In this episode of The PIO Podcast , host Robert Tornabene welcomes Brooke Hahn, CEO of Flockler , to discuss how public safety agencies, local governments, and public sector communicators can rethink the...

Send us Fan Mail I n this episode, father-daughter team Brad and Kira Newbury share their journey in EMS education, leadership insights, and innovative approaches to training future public safety professionals. Discover how their organization, NMETC, is transforming emergency medical training and fostering a new generation of leaders. Brad's BIO; Brad Newbury, MPA, NRP is the President and CE...

Send us Fan Mail Episode Summary: Victorian Simmons discusses her research on trauma communication patterns among first responders, the impact of repeated trauma exposure, and strategies for improving mental health and communication within emergency services. This episode offers insights for leaders, families, and first responders to foster resilience and support. Victorian's BIO: Victorian S...

Send us Fan Mail Episode Summary: Bruce Bieber shares his personal journey from tragedy to advocacy, highlighting the systemic failures in law enforcement's handling of domestic violence cases and proposing best practices to prevent future tragedies. This episode emphasizes the importance of proactive policies, training, and accountability in law enforcement to save lives. Bruce's BIO  B...

Send us Fan Mail Episode Summary: In this episode, Jason Pack, a retired FBI special agent and public information officer, shares insights from his extensive career in law enforcement and crisis communication. He discusses lessons learned from major incidents like the Boston Marathon bombing, the importance of trust and relationships in crisis communication, and how technology and social media are...

Send us Fan Mail Episode Summary: In this episode, Tim Miller from Dataminr discusses the intersection of technology, AI, and public safety, highlighting how real-time threat detection and cybersecurity are evolving to meet modern challenges. We explore wildfire detection, event management during large-scale events like the FIFA World Cup, and best practices for public safety agencies. Tim's...

Send us Fan Mail Episode Summary: In this episode, Eric Saylors shares insights on how AI can revolutionize public safety leadership and crisis communication. Discover practical strategies for using AI to enhance messaging, anticipate questions, and improve decision-making during emergencies. Eric's BIO: Eric Saylors is the author of Quantifying a Negative (2015), Sense Making in Risk Assessm...

Send us Fan Mail Summary: In this episode of The PIO Podcast, we sit down with Rebecca D’Auria, Public Information Analyst with the Orange County Sheriff’s Department, to unpack how one of California’s largest sheriff’s offices approaches social media, crisis communication, and community engagement. Rebecca shares how she got her start in law enforcement communications, why storytelling matters in...

Send us Fan Mail Episode Summary: Erinn Reyes, Director of Communications for the City of Garden City, Kansas, shares insights on municipal communication strategies, crisis management, and building community trust. Discover how her diverse background and recent FBI training shape her approach to transparent, effective public engagement. Erinn's BIO: Erinn Reyes is the Communications Director...

Send us Fan Mail Evan Meyer, creator of MyGovTools, shares insights on government technology, community engagement, and the challenges of modern public communication. Discover how innovative tools can rebuild trust, improve efficiency, and address bureaucratic hurdles. Evan's BIO: Evan Meyer is a tech entrepreneur and civic leader passionate about transportation, urban revitalization through...

Send us Fan Mail In this episode, Dr. Josh Bear, a research professor specializing in community resilience and disaster response, shares insights into the complex human and community behaviors during emergencies. We explore how recovery can span years, the importance of tailored communication, and the role of simulation in improving disaster management. BIO: Dr. Joshua Behr is a research professor...

Send us Fan Mail Summary: In this in-depth interview, Sergeant Major Daniel J Wallace shares his extensive military career, insights into strategic communication, leadership credibility, and the evolving landscape of military public affairs. Discover practical advice for aspiring public affairs professionals and the importance of authenticity and adaptability in high-pressure environments. BIO: SG...

Send us Fan Mail Episode Summary: In this episode, Alicia Johnson, founder of Two Lynchpin Road, shares valuable strategies for effective public communication during emergencies. Discover how trust, transparency, and community engagement shape public perception and improve crisis response. BIO: Alicia is an emergency manager, resilience strategist, and Founder and CEO of Two Lynchpin Road — a woma...

Send us Fan Mail Episode Summary: In this engaging interview, retired FBI agent Jerri Williams shares insights from her career, debunks common misconceptions about the FBI, and discusses the art of storytelling in law enforcement. Discover how honesty, relationship-building, and effective communication build public trust and how her journey into crime fiction complements her mission to educate the...

Send us Fan Mail Episode Summary: In this insightful interview, Matt Davis, a law enforcement leader and founder of True Bold Leadership, shares his expertise on trauma-informed leadership, effective communication during crises, and building trust within organizations. Discover practical strategies to enhance public safety communication, foster internal trust, and uncover true boldness in leadersh...

Send us Fan Mail Episode Summary: Rox Cruz, the public information officer for Mooresville, North Carolina, shares her diverse background, innovative communication strategies, and insights on community engagement, language access, and crisis communication. Discover how her unique experiences shape her approach to building trust and connecting with a rapidly evolving community. Rox's BIO: Rox...

Send us Fan Mail Episode Summary: In this insightful interview, Ted Czech, a former reporter turned public information officer, reflects on the state of American media, its challenges, and how trust can be rebuilt. He shares his journey, the systemic issues plaguing journalism, and practical advice for both journalists and PIOs. Ted's BIO:  Ted Czech spent 25 years as a crime and emergency jo...

Send us Fan Mail Episode Summary: This episode explores the critical support systems for families of fallen first responders, highlighting the work of the 100 Club in Illinois. Caitlyn Brennan and Meg Krase share insights into immediate response, long-term support, and the importance of mental health and community engagement in the context of public safety tragedies. Caitlyn's BIO: Caitlyn Br...

Send us Fan Mail Episode Summary: In this episode, Kate Ella Murray, founder of Roam Communications, shares deep insights on how organizations can cut through noise, communicate with purpose, and foster trust, especially in the public sector and crisis situations. If you want to elevate your messaging and build credibility, this conversation is packed with practical strategies. Kat's BIO;  Ka...

Send us Fan Mail Episode Summary: In this episode, cybersecurity expert Robert Siciliano discusses the evolving threats of AI-driven scams, deep fakes, and human behavior. Learn how organizations and individuals can protect themselves in a rapidly changing digital landscape. Robert's BIO: Robert Siciliano is a security analyst, best-selling author, and the Architect of The Strategic Human Fir...

Send us Fan Mail Episode Summary: In this insightful interview, PR expert Joe Buccino shares invaluable lessons from his extensive experience in media relations, crisis communication, and the evolving landscape of journalism. Discover how to build trust with reporters, adapt to digital changes, and leverage AI without losing the human touch. Joe's BIO: Joe Buccino is a retired U.S. Army colon...

Send us Fan Mail Episode Summary: In this episode, we explore Paul's journey in communications and emergency management, which ultimately led to the creation of the PIO Calendar.  The PIO Calendar is a centralized platform that connects public information officers with training, conferences, and professional development opportunities across the country and around the world. Through his firm,...

Send us Fan Mail Episode Summary: Erika Mantallana shares insights on organizational intelligence, trust, and the strategic role of communication in organizations. Discover how internal trust impacts external reputation and how leaders can better connect with their teams. Erika's BIO: Erika Mantallana is the founder of Threadwell Studio, a strategic communications consultancy built on a simpl...

Send us Fan Mail Episode Summary: In this insightful interview, social media strategist Tallie Proud shares her expertise on social listening, its misconceptions, and how organizations can better interpret online conversations to improve their communication strategies. Tallie's BIO: Tallie Proud is a UK-based freelance digital marketing consultant specializing in social media training, strate...

Send us Fan Mail Episode Summary: In this insightful interview, Molly Hart, a spokesperson for AAA, shares her expertise on traffic safety campaigns, media strategy, and public education efforts. Discover how AAA leverages data, storytelling, and social media to promote safe driving behaviors and prepare for seasonal travel challenges. About Molly - In-depth public relations and governmental affai...