The Perfect Scam

Jerry Hsu, a retired engineer living in Florida, receives a phone call from someone claiming to be his cellphone provider. They are threatening to cut off his service because the Shanghai Police Department says Jerry is speaking out against the Chinese government and engaging in money laundering. As a Taiwanese immigrant, Jerry is frightened; there must be a misunderstanding. The person on the oth...

Lisa is an avid concertgoer with extensive experience buying and selling tickets online. So when pop megastar Taylor Swift announces she's coming to town, Lisa is determined to find the highly sought-after tickets for her teenage daughter and her three friends. After messaging dozens of online ticket sellers and weeding out apparent scams, she finally finds a local man selling four tickets. She is...

Wayde McKelvy and Troy Wragg stir up enthusiasm for their company, Mantria, and a green energy revolution they promise in the form of a product called "biochar." Their "garbage to gold" scheme attracts scores of investors and even the attention of former President Bill Clinton. But soon the Securities and Exchange Commission discovers that Mantria is a Ponzi scheme, laced with bogus claims and fal...

In Part 2 of this 2019 episode, after losing her job and breaking up with her boyfriend in the same day, a distraught Debra pays a visit to a psychic. Little does Debra know that the shop is part of a larger criminal organization, and psychic Sylvia Mitchell is a scammer who has stolen hundreds of thousands of dollars from her clients. A series of readings leads to Sylvia stealing $28,000 of Debra...

In this 2019 episode, Debra is a divorced mother and ballroom dancer who travels between her home in Florida and her boyfriend's home in New York City, where she trains with her dance partner. When Debra loses her part-time job in New York and breaks up with her boyfriend on the same day, she's distraught. Without the extra income from her job and a place to stay with her boyfriend, Debra knows sh...

Hoping to build her hobby into a business, Penny takes an online training course in social media marketing. After this initial small investment, she is flooded with calls from companies selling different website services. They promise big returns, but her investment of more than $30,000 with multiple companies doesn't lead to a single sale. Penny reports the scam, but it's not until she gets a cal...

Consumers write far fewer checks than they did in the past, so it may seem surprising that the once-common crime of check washing is making a dramatic comeback. Criminals steal a check out of the mail, wash off the payee's name and other information, and then cash the check and steal money from the owner's account. In this episode, we'll learn how the crime is evolving and becoming more violent, p...

Retiree Susan moves from California to a beautiful Victorian home in Montana to be closer to her son and his growing family. One day, Susan notices some unusual charges from her Amazon account. She takes all the necessary steps to dispute and resolve the charges, but a few weeks later, she receives a call from "Amazon" informing her of additional fraudulent activity on her account. This call and t...

Derek Alldred has spent decades using fake identities to date and steal money from hundreds of women around the country. He's been arrested numerous times on fraud charges, but Derek skips town as soon as he is released on bail, and resumes committing his crimes in a new location. This time is different: After Derek drains Linda's retirement account and leaves her in debt, she is determined to see...

After her divorce, Linda decides to take a chance on online dating. She's pleasantly surprised to make an instant connection with a man named Rich. He's handsome, charismatic and has an impressive résumé — a Navy reservist working on his PhD. The relationship progresses quickly, with Linda and her young son moving into Rich's new house. One day Linda receives a troubling message from a woman name...

In this bonus episode, Bob sits down with David Etue, CEO of Nisos, The Managed Intelligence Company®, to discuss a fascinating study his team recently conducted to learn more about  criminal online activity to better protect online users. For the study, "Catphishing the Catphisher," researchers set up fake social media profiles and waited for criminals to connect in hopes of engaging in conversat...

In part 2, a call from Reuters journalist Brian Grow confirms Diana's worst fears about what really happened to her stepfather's remains. As Brian digs deeper into the story, the truth he uncovers about Sunset Mesa Funeral Home and the body brokering scheme is worse than anyone could have imagined. The conviction of Megan Hess brings some needed closure to families devastated by her shocking betra...

Planning a loved one's burial or cremation is a difficult experience under the best of circumstances. When Diana's stepfather, Cactus, gets sick during the early stages of Alzheimer's and sees a billboard advertising simple cremations for $695 at Sunset Mesa Funeral Home, he requests that his family cremate him and not spend a lot of money. But when Cactus dies and his cremains go missing under my...

In part 2, Philadelphia homeowners fight to be released from their 40-year contracts with MV Realty. Complaints from all over the city and the state reach the Pennsylvania attorney general, who files a lawsuit against the company for allegedly misleading consumers. Attorneys general in several other states follow suit, and state lawmakers race to take action against what they call unfair real esta...

Homeowners all over Philadelphia are being inundated with ads for MV Realty's Homeowner Benefit Program on social media, through robocalls, and some people even receive a knock on their door. The pitch is simple: Get a quick cash payment in exchange for a promise to use MV Realty as their real estate agent if they decide to sell their home in the future. Many homeowners say they were never informe...

After the loss of the family dog, Tana is determined to find a new canine companion for her husband who suffers from dementia. Hoping to surprise him for Christmas, Tana finds a breeder online and sends payment, but the puppy doesn't arrive, and the breeders keep asking for more money for expenses. Hear how investigators from Google's CyberCrime Investigation Group follow leads on these types of c...

Huntington, West Virginia, is an idyllic college town on the Ohio River, but it's also the epicenter of a massive international internet crime ring. Federal prosecutor Katie Robeson hasn't been on the job long when she learns that a woman in Huntington is acting as money mule, transferring millions of dollars overseas. Following the money, Katie and her team uncover an elaborate network of crimina...

In this special episode of The Perfect Scam, Bob hosts a roundtable discussion on changing the conversation around victim blaming. Far too often, the blame for financial fraud is directed at the victims rather than the criminals. This keeps victims from speaking up and enables the crimes to continue. Bob welcomes special guests: Kate Kleinert, a romance scam survivor-turned-advocate; Paul Greenwoo...

This April marks five years of "The Perfect Scam" podcast! Since launching in 2018, we've brought you stories of fraud told by the people who lived them, stories of trauma but also of bravery and triumph. With the FTC reporting a staggering $8.8 billion in losses to scammers in 2022, we remain committed to continue bringing you the very latest information and resources to give you power over scams...

In Part 2, criminals are running the grandparent scam all over the San Diego area. Often crimes like this go unsolved, but FBI agent Brady Finta and his law enforcement partners believe this situation is unique. There is a video and an eyewitness. Arresting the messenger who took Susan's $9,000 might just bring down an entire criminal operation. But investigators must proceed carefully.

When Susan gets a frantic call from her "grandson" saying he's been in a terrible accident, she doesn't waste any time. She rushes to get him the $9,000 he requested for legal fees, but as soon as she hands the money to the courier, the phone line goes dead. She knows instantly that it was a scam. Similar crimes are popping up all over her area, and the stack of case files is pretty big by the tim...

As FBI Special Agent Cook and partners at the Department of Health and Human Services dig deeper into the records of Novus Healthcare, they are shocked to find fraud every step of the way. From falsifying required doctor visits to providing kickbacks to referring doctors, Novus CEO Bradley Harris and doctors, nurses and administrators are driven by greed. Together, the hospice group defrauded Medi...

Hospice is an essential service that many families depend on during a difficult time, but the combination of loved ones under emotional stress plus hospice benefits provided by Medicare  can attract unscrupulous operators. When Judy's mother enters care with Novus Healthcare, a Dallas-based hospice provider, Judy soon realizes that something isn't right. Rather than providing comfort, Novus staff...

In this bonus episode, Bob Sullivan invites anti-fraud activists Frank McKenna and Ayelet Biger-Levin to take stock of where we are in the fight against fraud and look ahead to the trends listeners should watch for in 2023. Learn how criminals exploit advances in technology (such as bots, deep fakes and ChatGPT) and how an old scam is making a big comeback.

In part 2, Jill Alper has already made a $10,000 investment in Dr. Dan's medical spa business when her friend Holly Saunders learns that he is a con man with a lengthy criminal record. Determined to stop him from targeting his next victim, the friends team up with the FBI to lay a trap for Dr. Dan, culminating with a dramatic sting operation at a restaurant.