The Perfect Scam

While we are busy planning holiday gatherings and travel and buying gifts, scammers are working overtime coming up with ways to target us. In this special bonus episode, Bob sits down with Amy Nofziger, from the AARP Fraud Watch Network Helpline, to talk about the ways criminals are following seasonal trends to exploit common scams. These include social media ads, shipping text messages, gift card...

Have you ever thought about who might be on the other end of those scam calls and messages we all receive? The answer could be far more sinister than you might imagine. The "scammer" may also be a victim of human trafficking. These people are lured by the promise of well-paid jobs to travel to countries in Southeast Asia and are then forced to work in prison-like scam compounds. A BBC journalist a...

When David meets a woman, based in the Philippines, on a dating app he feels he's made a real connection. While not romantic, over the course of a year they develop a deep friendship. One day she comes to David with a problem: She needs some help dealing with a property owned by her ailing grandmother. It starts with a small loan, but as the issues pile up, David exhausts his personal resources an...

You've heard the advice: When you receive an unexpected phone call from a company, hang up and call its verified phone number. But can you trust an internet search to find a valid number? Criminals have figured out how to deceive search engines including Google and put fake phone numbers in search results that look like the real thing. This malvertising, or malicious advertising, can lead to disas...

This week, we are bringing you a very special episode about a new development in the tech world that threatens to make things much easier for criminals – artificial intelligence. AI is already being used to supercharge the common grandparent and imposter scams because it's relatively cheap and easy to clone a person's voice and make it say whatever you want. We use examples with Bob's own voice to...

In 2018, The Perfect Scam brought you the story of the French psychic Maria Duval mail fraud impostor scheme. For decades, criminals, led by a man named Patrice Runner, used Duval's name and image on letters sent all over the U.S. and the world, promising good fortune in exchange for regular payments, and threatening disaster for those who ignored the solicitations. Federal investigators estimate...

Caring for ailing senior dogs is a passion project for Helen and her husband, who run the nonprofit dog hospice Old Dogs Go to Helen. They rely on donations to pay for the dogs' medical and comfort care until they pass on. One day, they receive a text message appearing to be from the nonprofit's Bank of America account, which leads them through a familiar series of steps to secure their accounts f...

In part 2, Gerard Puana stands accused of stealing the mailbox of his niece, the deputy city prosecutor, Katherine Kealoha. Surprisingly, this strange crime will lay bare that Katherine's luxurious lifestyle is fueled by a reverse mortgage on her grandmother's home, and that her husband, Louis, is using his power as police chief to cover up the crime.

In this 2021 episode, Katherine and Louis Kealoha report that their mailbox has been stolen, a strange occurrence in the upscale Honolulu neighborhood of Kahala. Even stranger is that Katherine claims that her uncle Gerard Puana is the mailbox thief, an accusation he vehemently denies. When the case goes to court, though, the Kealohas' secrets are exposed, revealing a terrible case of family finan...

Thieves think that stolen cryptocurrency is the perfect crime — anonymous, secret and safe from seizure. But prosecutor Erin West and her team are proving them wrong, recovering millions of dollars in stolen cryptocurrency and returning it back to victims. West is a six-year veteran of REACT (Regional Enforcement Allied Computer Team), a cross-agency task force addressing the escalating problem of...

In part 2, after a scammer she meets playing Words With Friends steals most of her family's savings, Kathy is so distraught that she attempts to take her own life. She survives thanks to the quick actions of her husband and police, and with the support of her family and professional help, Kathy starts on the road to recovery. The emotional wounds of scams are deep, but Kathy is healing by sharing...

Like many of us, Kathy struggles in the early days of the pandemic to adjust to isolation from family and friends. She enjoys the diversion of playing Words With Friends and soon strikes up a friendship with a fellow player. For months the friends continue playing online games and chatting on WhatsApp, until one day he asks Kathy for a loan. He says he is stuck in Mexico and having trouble accessi...

Jerry Hsu, a retired engineer living in Florida, receives a phone call from someone claiming to be his cellphone provider. They are threatening to cut off his service because the Shanghai Police Department says Jerry is speaking out against the Chinese government and engaging in money laundering. As a Taiwanese immigrant, Jerry is frightened; there must be a misunderstanding. The person on the oth...

Lisa is an avid concertgoer with extensive experience buying and selling tickets online. So when pop megastar Taylor Swift announces she's coming to town, Lisa is determined to find the highly sought-after tickets for her teenage daughter and her three friends. After messaging dozens of online ticket sellers and weeding out apparent scams, she finally finds a local man selling four tickets. She is...

Wayde McKelvy and Troy Wragg stir up enthusiasm for their company, Mantria, and a green energy revolution they promise in the form of a product called "biochar." Their "garbage to gold" scheme attracts scores of investors and even the attention of former President Bill Clinton. But soon the Securities and Exchange Commission discovers that Mantria is a Ponzi scheme, laced with bogus claims and fal...

In Part 2 of this 2019 episode, after losing her job and breaking up with her boyfriend in the same day, a distraught Debra pays a visit to a psychic. Little does Debra know that the shop is part of a larger criminal organization, and psychic Sylvia Mitchell is a scammer who has stolen hundreds of thousands of dollars from her clients. A series of readings leads to Sylvia stealing $28,000 of Debra...

In this 2019 episode, Debra is a divorced mother and ballroom dancer who travels between her home in Florida and her boyfriend's home in New York City, where she trains with her dance partner. When Debra loses her part-time job in New York and breaks up with her boyfriend on the same day, she's distraught. Without the extra income from her job and a place to stay with her boyfriend, Debra knows sh...

Hoping to build her hobby into a business, Penny takes an online training course in social media marketing. After this initial small investment, she is flooded with calls from companies selling different website services. They promise big returns, but her investment of more than $30,000 with multiple companies doesn't lead to a single sale. Penny reports the scam, but it's not until she gets a cal...

Consumers write far fewer checks than they did in the past, so it may seem surprising that the once-common crime of check washing is making a dramatic comeback. Criminals steal a check out of the mail, wash off the payee's name and other information, and then cash the check and steal money from the owner's account. In this episode, we'll learn how the crime is evolving and becoming more violent, p...

Retiree Susan moves from California to a beautiful Victorian home in Montana to be closer to her son and his growing family. One day, Susan notices some unusual charges from her Amazon account. She takes all the necessary steps to dispute and resolve the charges, but a few weeks later, she receives a call from "Amazon" informing her of additional fraudulent activity on her account. This call and t...

Derek Alldred has spent decades using fake identities to date and steal money from hundreds of women around the country. He's been arrested numerous times on fraud charges, but Derek skips town as soon as he is released on bail, and resumes committing his crimes in a new location. This time is different: After Derek drains Linda's retirement account and leaves her in debt, she is determined to see...

After her divorce, Linda decides to take a chance on online dating. She's pleasantly surprised to make an instant connection with a man named Rich. He's handsome, charismatic and has an impressive résumé — a Navy reservist working on his PhD. The relationship progresses quickly, with Linda and her young son moving into Rich's new house. One day Linda receives a troubling message from a woman name...

In this bonus episode, Bob sits down with David Etue, CEO of Nisos, The Managed Intelligence Company®, to discuss a fascinating study his team recently conducted to learn more about  criminal online activity to better protect online users. For the study, "Catphishing the Catphisher," researchers set up fake social media profiles and waited for criminals to connect in hopes of engaging in conversat...

In part 2, a call from Reuters journalist Brian Grow confirms Diana's worst fears about what really happened to her stepfather's remains. As Brian digs deeper into the story, the truth he uncovers about Sunset Mesa Funeral Home and the body brokering scheme is worse than anyone could have imagined. The conviction of Megan Hess brings some needed closure to families devastated by her shocking betra...

Planning a loved one's burial or cremation is a difficult experience under the best of circumstances. When Diana's stepfather, Cactus, gets sick during the early stages of Alzheimer's and sees a billboard advertising simple cremations for $695 at Sunset Mesa Funeral Home, he requests that his family cremate him and not spend a lot of money. But when Cactus dies and his cremains go missing under my...