Mandy Deveau

The People Side of Automotive

Business EN ↓ 3 episodes

Dealerships don’t succeed on products alone; they succeed on people. The People Side of Automotive podcast brings candid conversations about leadership, culture, and the human dynamics shaping today’s dealerships. From retention and recognition to influence and communication, we unpack the soft skills and strategies that turn average teams into high-performing ones. Hosted by Mandy Deveau, the show spotlights voices from across the industry, GMs, HR leaders, and frontline employees, sharing how they create workplaces where people want to stay, grow, and win. Follow us for insights, episodes, a...

Author

Mandy Deveau

Episodes

The Technician Crisis: Why We Can’t Recruit or Retain the Talent We Need 23.10.2025 33:37

Summary In this episode of the People's Side of Automotive, host Mandy DeVoe and guest Chris Simpkins discuss the pressing issues surrounding the technician shortage in the automotive industry. They explore the factors contributing to this crisis, including outdated pay structures, the decline of apprenticeship programs, and the disconnect between dealership management and technician needs. The co...

From Receptionist to Service Leader: Betting on Yourself in Automotive 15.10.2025 16:25

Keywords automotive industry, leadership, women in business, career growth, service management, gender dynamics, workplace culture, mentorship, confidence, respect Summary In this conversation, the speaker shares her journey from a receptionist to an assistant service manager in the automotive industry, highlighting the importance of leadership, gender dynamics, and personal growth. She discusses...

Devin Kaulback on Leadership, Recognition, and Retention at Subaru of Niagara 30.09.2025 17:57

In this episode, Mandy Deveau sits down with Devin Kaulback, General Manager at Subaru of Niagara , to explore what makes his dealership an award-winning workplace. They discuss how recognition, community involvement, and a positive attitude fuel team morale and retention. Devin shares practical insights on breaking down silos, empowering employees, and leading with both data and approachability,...