The Payments Podcast

Our annual Business Payments Barometer Report offers insight into fraud statistics across Great Britain and North America. Our fraud panel discusses the findings and offers companies practical tips on how to safeguard against potential threats.

Having researched 1,600 corporate financial decision-makers from across the US and Great Britain, we chat through the findings from this year’s 2023 Business Payments Barometer such as what’s influencing change in payments – both present and future – such as the focus on adopting innovative technologies, new payment initiatives and tackling the relentless rise of fraud and financial crimes.

We chat with Bob Cohen of Ardent Partners on AP Automation and how it’s changed from a back-office function to a vital core process within a business – something the pandemic highlighted. He touches on the advances in technology, the opportunities, the challenges, what good looks like, and the journey from mere integration to ongoing evolution.

Nacha, the institution that governs the ACH Network in the United States, recently hosted their annual payments conference in Las Vegas. Attended by banks and corporates from across the globe, the theme for this year’s Nacha event was Smarter, Faster Payments. In this podcast episode, Bottomline’s Michelle Pasquerillo and Brian Hall chat to us about conversations around the room and some key take...

Now all the ISO20022 deadlines and milestones are out of the way, what’s next? Payments expert, Edward Ireland, chats with us about how those that have migrated are getting on, what new services will it enable, what’s the next exciting phase for becoming ISO native and what will this enable?

Just out, is this year’s Treasury Fraud and Controls Report from Strategic Treasurer. In this episode Craig Jeffery, Managing Partner at Strategic Treasurer, and Bottomline’s payment fraud expert, Chris Gerda, chat about the report findings and delves into the wish list from banks of their corporate customers when it comes to preventing fraud.

Without doubt simplicity wins in the chess match against fraudsters. It takes an army. But a consolidated approach, across fraud teams, will unite prevention efforts and create efficiencies when it comes to outsmarting criminals in their next potential move. Fraud expert, Ruud Grotens, talks with us about how fraud investigators and analysts can easily manage and track all fraud cases from cross-f...

Following the adoption of Confirmation of Payee (CoP) by financial institutions across the UK to prevent Authorised Push Payment (APP) fraud, Bottomline now brings this fraud prevention measure to businesses across the UK. In this episode we chat to Mark Bish, Product Manager and expert on CoP, to get some insight into how it differs from the bank offering, the use cases, benefits and we get a sen...

In celebration of International Women’s Day (#IWD), we speak with two inspirational women in fintech: Women of Fintech’s founder, Gemma Young and TechPassport’s CEO and founder, Layla White. In this episode, we spotlight women in the Fintech industry and look at how we can collectively achieve better equity – from empowerment, collaboration and mentorship to progression and overcoming challenges.

Industry expert Mike Chambers chats with Bottomline’s Richard Ransom on what changes corporates can expect from NPA and how it might impact their business. Hear what it means for Bacs and ISO20022, faster payments, direct debits, account-to-account payments, and the new overlay services it brings. Companies will need advice and guidance on design, infrastructure, and deployment, so they must start...

Technologies continue to shape our digital world. Alongside that, consumer expectations for speed and efficiency keep shooting ahead. From a business standpoint and to stay competitive, companies are under pressure to deliver similar experiences with the same ease. We chat with Kellie White and Jon Grassis from Bottomline’s UX team to get their take on the UX trends shaping 2023 and how technology...

This episode is full of expert insight into the business payment trends likely to shape the year ahead for banks and businesses. Against a back-drop of much regulatory change, economic and geopolitical uncertainty we’re likely to see organisations looking to do more with less, finding smarter ways to create efficiencies, keeping a step ahead of fraudsters, and meeting regulatory demands. Our indus...

Just how heavily has the current economic climate impacted businesses? How well are you using your data to inform your business, and is there a secret KPI you could be tracking to help? Data analyst, Vinay Khosla, uncovers the insightful story behind Direct Debit failure rates in the UK and what this means for companies.

A couple of months ago, the European Commission announced proposed changes to the instant payments regulation across the EU. In summary, the changes would force banks to offer instant payments in euros at no extra cost and should include fraud prevention checks on bank accounts. In this episode, which closes out Banking Week, industry expert Fred Viard discusses the implications for banks.

To celebrate Banking Week, we teed up two industry experts to chat about real-time payments in the US and the EU. In this episode, Jessica Cheney discusses balancing caution with tremendous opportunity in the context of real-time payment adoption in the US, sharing her views on how banks that are too cautious and slow to pull the trigger face becoming laggards and losing their competitive advantag...

Bottomline’s Nick Berents, Director of Solutions Marketing in Banking, shares his thoughts about last month’s Association for Finance Professional conference in Philly. Attended by a mix of corporate treasurers and banking professionals, Nick touches on the hot topics for discussion, the panel session with the Business Payments Coalition, the availability of end-to-end cash forecasting solutions f...

In this episode, we interview Bottomline’s fraud and security experts, Ruud Grotens and Erick Choltus, on the intersection between payments modernization and payment fraud prevention. In this discussion, we dive into whether fraud measures are managing to keep pace with the latest in payments innovations such as ISO20022, cross-border payments, and real-time payments. Grab a cuppa and listen in.

With this year’s Sibos event wrapped up, Zhenya Winter shares her thoughts on the key takeaways from the show and where banks should focus given already-busy roadmaps. This episode covers ISO20022’s deadlines, SWIFT as a cooperative player, instant payments as a deal-breaker, how the Swiss are handling payments modernization and, in closing, several critical points for financial institutions to ac...

Marcus Hughes, Head of Strategic Business Development Bottomline, gives us a brief insight into his new whitepaper on the AP and AR automation landscape. Give a listen if you want to understand more about working capital management, what it is and how it works, the use of smart data and technology to better aid the process, and overall how to have the best working team in the organization.

How can small-to-medium-sized businesses navigate the post-pandemic economy? Daryn Park, Senior Policy Advisor for the Federation of Small Businesses, and Amy Bassett, from the United States Small Business Administration answer the question to the ever-changing place of the financial relationship between SMBs in that economy

MRI Software has very simply taken an analog business and dragged it into the digital era. Sean Slack, VP of Partnerships at MRI, and Tom Dolan, General Manager of Bottomline's Paymode-X division chat on the characteristics of the real-estate business and how MRI has elevated the field with new technology.

Marcus Hughes, Head of strategic business development from Bottomline, and Richard Ransom, Strategic Customer Success Manager from Bottomline discuss the structure and plans of the new payments architecture (NPA). This episode covers basics like what's happened in the re-design of NPA, the new timetable, the exciting prospect it will bring along, etc.

Our payments podcast this week covers the results of our exclusive survey with anti-fraud specialist Themis. Join Eliza Thompson, Financial Crime Researcher from Themis, and Mohammad Al-Zraiqat, Global Senior Product Manager from Bottomline as they discuss the importance of detecting and preventing fraud episodes and develop aggressive case management practices to investigate and resolve different...

In this episode, industry expert James Richardson, Head of Market Development Risk and Fraud for Bottomline, talks about the rise in fraud and financial crime based on the findings of the latest 2022 Global Business Payments Barometer covering topics like fraud defences, insider fraud, multifactor authentication and more.

Did you know that 52% of organizations in the UK agree that there is an increase in insider fraud and collusion? This is one of many topics covered in this podcast episode. Listen to detailed insights from Marion King - Chair, Payments Association Advisory Board, Charlotte Crosswell - The chair and trustee of Open Banking along with James Richardson - Head of Market Development Risk and Fraud from...