The Payments Podcast

In this episode, we speak with highly regarded accounts payable (AP) speaker, trainer, and consultant Debra R Richardson about avoiding fraud, potential fines, and bad vendor data in the AP vendor space. Given her extensive experience and interaction with AP professionals, Debra shares the loopholes she sees, precautions to take, and valuable advice for flagging potential fraud. Enjoy the listen.

Banks will forever consider the diverse needs of their retail and commercial customers. But does that always extend to the digital banking platform they offer? While the functional complexities of a more extensive corporate solution may deem it unsuitable for small business usage, the deficiencies of a consumer offering for a business may not deliver the insights, efficiencies and benefits needed....

While ISO 20022 is not new, it will soon become the de facto standard for sending financial messages between financial institutions and businesses. The drive and industry development behind upgrading payment infrastructures, instant payments and cross-border payment capabilities make adopting ISO20022 paramount in its importance and urgency. Only with it can true interoperability be achieved. We g...

Our guest in this episode is Ernie Humphrey, the chief evangelist of The Finance Collective, who has over 20 years of experience in treasury leadership. Ernie will discuss the importance of soft skills in treasury, such as listening, building relationships, and communication, and how improving them can lead to better productivity.

VSE Corporation is a complex business with operations in multiple segments, including Aviation, Fleet, Energetics and Federal & Defense. Managing payments and cash visibility for such a diverse business can be a real challenge. Shaun Eaves, the assistant treasurer at VSE, is highly skilled in analyzing financial data, applying key accounting concepts, and utilizing his comprehensive knowledge...

We use the opportunity of International Women’s Day to speak with three of Bottomline’s executive leadership team – Eve Aretakis, Mandy Miller, and Monica Kozak – about their career journeys, leadership lessons, expertise in their current roles and their advice and guidance for young women aspiring to leadership roles in fintech or tech industries.

The spotlight is on the treasury department. In this episode, we speak with Guillaume Jouvencel from Corporate Treasury 101 on the significance of the treasurer's role and how that's becoming far more strategic. We consider the challenges and advantages of technology changes, obstacles to overcome, and three key areas of focus for treasury teams going forward.

While 84% of typical accounts payable (AP) days are bogged down in administrative, manual, repetitive tasks, Mark Brousseau of Brousseau & Associates and representing IOFM, shares how the role of AP and AR leaders is undergoing significant transformation. Beyond driving efficiency and lowering costs with fully automated end-to-end AP and AR process, they’re now expected to elevate themselves t...

The construction industry is a sector that has its hands full of paying suppliers, vendors, sub-contractors, and employees, all mixed in with complex and sensitive project timelines. SPI, a leader in the insulation and architectural space, has reinvented its accounts payable (AP) processes to match its considerable growth. And our guests, Karen Singleton and Candi Mooney, are at the heart of that...

We chat with Kellie White, Head of User Experience at Bottomline, about the UX trends we’ll likely see in ’24 from a payment perspective. She covers why UX should matter to a CFO or bank, how AI will continue to intersect with user experience, the development of mobile interfaces in payments, why designing inclusive and accessible experiences will become more critical, as will the seamless interco...

In this episode, with Bottomline’s Jeff Feuerstein and Colin Swain, we talk about the urgency of B2B payment automation in 2024 and unpack Juniper’s analyst statement: “Businesses can no longer solely rely on legacy B2B payment methods and need to adapt to an ever-changing landscape very quickly, integrating newer technologies to reduce complexities [and] increase payment efficiencies.”

In this episode, we get to speak to one of the industry’s most influential people in fintech and the financial markets, Mr. Chris Skinner. Voted a foremost fintech observer by the Telegraph, and one of the most influential people in financial technology by the Wall Street Journal and Thompson Reuters, his opinion counts when it comes to what’s next for banks and the future of money... or rather a...

Cross-border transactions and financial messaging involve exchanging information, instructions, and notifications between banks and their customers. In the coming year, this area of payments will undergo significant changes. Adapting to these changes will be crucial for financial institutions looking to compete globally. Bottomline's Frederic Viard and Edward Ireland share their outlook in the ban...

Despite wishing it wasn’t so, reports across the globe show insider, occupational, or employee fraud is very prevalent and, against a tough economic climate, becoming more of a challenge. We chat with Ruud Grotens on what we’re likely to see in the year ahead as financial institutions and businesses tackle insider risk in real-time.

For banks, it’s likely to be a year of rising interest rates, making customers pickier about where they put their money, one where technology modernization continues to drive forward. Bottomline’s CRO for Digital Banking, Kevin Pettet, dives into the details behind these statements.

Joining the global effort to promote International Fraud Awareness Week, we’re joined by two industry experts from the Association of Certified Fraud Examiners: President, John Gill, and Andi McNeal, Vice President of Education. In this discussion we get a sense of the bad actors that have brought occupational fraud to the forefront and look at the critical proactive approaches that banks and busi...

Peter Davey has extensive experience in the banking and payments industry across all payment types, services and networks. After several years at The Clearing House driving product innovation and real-time payments, he’s recently teamed up with Alloy Labs to bring technology within reach of smaller financial institutions. We’re delighted to chat with Peter, an accomplished executive, thought leade...

Chatting about the 6 Pillars of AP Automation, APA founder Jamie Radford leads the charge on transforming the Accounts Payable industry. He shares his thoughts on creating an effective payments process through people development, continuous improvement, winning technology, and best practice.

Sibos 2023 is behind us and the results of this year’s banking survey, which is all about financial institutions maintaining a competitive advantage, are now in. On the back of this, we spent time chatting with Zhenya Winter, author of the report, to get her take on key Sibos takeaways and how some of its content aligned with the 2023 survey findings.

Joining us to discuss real-time payments, from a truly global perspective, is the founder and CEO of Lipis Advisors, Leo Lipis. With over 25 years of experience in payment systems consulting and research on all six continents, Leo shares his in-depth knowledge about how this initiative is being implemented globally.

At a time when traditional banking infrastructures are strained, there’s a drive for FIs to find more scalable, reliable, and efficient systems. Is cloud computing and SaaS-based service models the future for financial institutions? To address this, we chat to two experts in global banking and financial messaging from Bottomline: Edward Ireland (London) and Frederic Viard (Switzerland).

With the Association of Finance Professionals conference approaching, it seemed the perfect time to chat with seasoned treasury professional Tom Hunt, who’s in charge of AFP’s Treasury Advisory Group. He shares his insight about how the role of corporate treasury is morphing into one that has truly elevated to embrace, initiate, and inform strategic input.

Managing and executing corporate liquidity throughout its entire lifecycle is a focus for every CFO and Treasury professional. In this episode, financial and treasury expert Craig Jeffery of Strategic Treasurer unpacks the world of Enterprise Liquidity Management (ELM) for us.

An overhaul of the UK's payment architecture is underway - from a more open environment, like Open Banking, to new payment rails and value-add overlay services. Industry expert Richard Ransom explores how prepared companies are for the change and what they can do to take advantage of the opportunities.

While the economy is turbulent, fraud levels are rising, and the payments landscape is constantly changing, companies on both sides of the pond seem quite resilient when managing their cash. They feel optimistic about experimenting with new payment types, changing payment terms and looking for ways to better protect their business payments. Gunita Bindra and Charles Bennett share their thoughts on...