The Paul Gough Show

In this one, I share with you another call I made Live from stage to a private practice exposing how NOT to answer the phone... If this lady was answering your phone, it's safe to say she's doing a great job of losing you money. I'd put this lady in the sales PREVENTION department - not the sales generation department. There's a complete lack of empathy shown and she barely can acknowledge my name...

In this one I answer the question of what needs to happen for a patient to spend money with you on actually fixing their problem long term (and not just getting out of pain)... if you (or your team) are struggling with getting patients past 3 or 4 sessions, you need to listen to this one... turn me up nice and loud. If you want to meet me in Las Vegas on April 1-2, here's the link: www.paulgough.c...

In this one, I replay a call I made to a PT clinic LIVE on stage (in front of 150 owners) to test how badly people really do answer the phone... This PT didn't disappoint... from telling me I had a leg length discrepancy to scaring me into thinking I had problems with my shoulders linked to my parents, all of this happened on the phone, and yet not once did he bother to ASK my name... and oh yeah,...

In this episode, I discuss what I have learned about mindset and how that isn't always the answer to your life and business problems.  There is so much written on mindset and if you can change that, your problems will be solved. I think of it more as a change in the way I see he problem. Businesses will face challenges. You will make mistakes. Problems will never go away...  ... and if t...

In this one, I answer a question I was asked by a family member about how I have grown such a group of successful businesses. I was asked "what my secret was" and how have I done so well for so long when so many other businesses go broke in the same period of time.  My answer was very short and simple and it may even surprise you. As well as that, I break down the difference of how I worked i...

In this one I talk about the finer details of the upcoming Meeting I am hosting in Las Vegas on April 1-2. If you would like to come, simply complete this form and a member of my Team will reach out to you within a few hours: www.paulgough.com/guest The meeting is titled: “Effective Telephone Techniques and In Clinic Sales Strategies for Fast Growing Physical Therapy Practices” Across the two days...

This is a very common scenario - so much so that I've decided to dedicate the next meeting of my Mastermind Program to creating an effective SALES PLAYBOOK to make growth easier.  To book a seat as a VIP Guest click here- www.paulgough.com/guest The meeting is an invite only, 2-day event taking place in Las Vegas on April 1-2 and here's just some of what we will be covering:  • &nbs...

Who knew you were an expert juggler? Are your parts all working together like they should  ... in this business machine you've built? Maybe you feel there are a few parts away from lift-off but can't seem to get off the ground because you feel stuck not knowing what parts are missing... ... it could be the people problem .... it could be the number problem .... could even be a leadership prob...

Our life is filtered through so many different layers and opinions and half of them aren't even ours!!! Whether you realize it or not you probably have at least one (or many) dictator in your life telling you what to think and feel and how to act.... ...That dictator could be social media, the news, or friends and family. Their opinions and actions start morphing the way we talk and do things. Whi...

In this episode, I talk about what could go wrong in 2023.  I talk about the way I think about business and life. I am more concerned with how you make sustained and incremental progress in your life and in your business.  I don't want the "win the lottery" type of life. I want to hold ground, plus..... whatever you have done in business and life... ....then add things to the success you...

It is more about your genie and not about being a genius. I am dreadful at so many things. I am dreadful at 99% of things... But I am really good at a couple of things... and that makes all the difference. We are all conditioned to think we have to be a genius in something. But I am in the belief that we can call upon the Genie or the thing we are good at and it will provide certainty in our lives...

There's so so much more in business than a bottom line. Yea, of course, your immediate thought is... profit margins, KPIs, and revenue... But when you build a business, you are bringing PEOPLE into your world. Real people with lives which are full of hardships, sickness, marriage, etc. These big and little moments. And they've CHOSEN you to be a part of their lives, even if it's in a small way......

What's your dream??? Actually think about it... visualize it. Now that you've thought about your averaged sized dream Go BIGGER.   ... because you've always stopped at what you THINK is realistic. I'm giving you permission to let yourself dream bigger... Everything I have done up to this point was because I always dreamed big. The dream is allowed to change. It's your dream. It was the belief...

In this episode, we are talking “KPI’s” - and more specifically, how I can get my staff more aware of what I want to us to achieve - and how each one of the KPI’s I have set, is actually effected… Nothing pisses me off more as a business owner than being told that something wasn't done that was supposed to be days or weeks ago. It is one thing to know your numbers in business - it is another to kn...

In 2023, make it your sole mission to be exempt from the miserable conversations that people around you are having about things that they'll still be moaning about this time next year.  The problem with them talking about "how difficult life is", is that it does nothing to consider the FACT that what is difficult for one person is EASY for another. I find getting out of bed or reading a book...

Could your drop-off rate be directly related to your (or your front desk's or your PT's) lack of communication?   Might be something worth investigating...   PT School is failing clinicians with their failure to consider that communication is just as important as any clinical skill.   When you ask the basic yet MASSIVE QUESTIONS it will change the way patients perceive you and...

In this one I reflect on 2022 and discuss what was the REAL reason many practices didn't hit their goals in 2022 as well as what is likely to be the number one obstacle to growth in 2023.  * If you are a real practice owner, with real ambitions to grow in 2023, the Planet Paul Community is STILL the number 1 place for you to be. We're more committed to you than ever and as well as adding more...

People don't want to work for a company that has a negative culture. The pay at a job can be ok and the location might be good, but ultimately, what gets people to stay is the culture you've created (or that you've allowed to be created). Set your standards as a business owner. Culture is created and maintained when your standards are clear. It is important to tell your team what you will and won'...

You know that what you do behind the scenes directly relates to your success and your failure.   There’s usually one, or several people there to give credit to for your success.... how they’ve encouraged and challenged you...   ...if you aren’t thinking of at least one person right now... there in lies the roadblock to your success.   Listen to this episode to discover the necessary...

"I do it because they haven't." It was the thing that I always wanted. I wanted to get close to my mentor, to ask questions and get answers. To have someone to talk to about the problems I had or ask for advice on business to do it at.... And that is why this community is so special. We get to work with other business owners and we get to build those relationships. That's why I meet people at the...

Where are you majoring in minor things? Stop worrying so much about the things going on around you that you have no control over. Just stop. It's draining you of so much life and energy. it's stunting you of so much growth When you worry about those things, you let miserable people in and they only want to bring you down with them. 👉📘 Grab your FREE copy of any one of my six best-selling marketi...

In this episode, 4 very successful practice owners talk about the best growth strategies, marketing campaigns, hiring successes, and learn how they’ve been able to drop clinical hours to as little as ZERO - at the same time as adding over $200,000 in revenue. These finalists have cut down on treatment hours, while also increasing their profits. A perfect ending to 2022 is realizing that you could...

The basic, boring things, the discipline, is where the success of your business will be found. You have to master the fundamentals and the basics. It's easy to get swept away in the shiny NEW THING. Trust me, I get it. I've been there. But that's not what is going to make you a 7-figure practice. Build the foundation Master the basics ..and you will find yourself in a very successful practice. 👉...

In this episode, we talk about the issues most businesses face with people. If you were to ask me what I think you should anticipate in 2023, it would be the people problem... Finding good employees has been the challenge in the past year and I don't see that resolving anytime soon... and it's something that continues to be harder and harder to find.  You have to have good people that you tru...

In this one I talk about taking a magnifying glass and actively looking for problems that don't exist. One of which is a marketing assistant who makes the occasional speling misake. Sure, it might look like a probem, but really, it isn't. And i'll explain why on this podast. It isn't just about spellings, this podcast is about a bigger issue in many people's lives that is caring more about trivial...