The Patient Conversion Podcast

In this episode of The Patient Conversion Podcast with Jeff from ModMed, we dive into the evolving role of private equity in healthcare. Tune in as he shares valuable insights on the pros and cons for physician practices, the steps to evaluate potential partners, and how to maintain practice culture during a transition. You can connect with Jeff on LinkedIn here: https://www.linkedin.com/in/jeff-f...

New Podcast Episode! This week on the Patient Conversion Podcast, I spoke with Catherine Kyle, founder of Anchor Consulting, about business growth and patient experience in medical practices. Here’s what you’ll learn: -Clear systems and processes to streamline clinic operations -Strong management structures that transform patient and staff experience -How to address operational pain points that ma...

In the webinar, we discussed how faster follow-ups can help you: Turn more leads into booked consultations Gain a competitive edge by responding within 5 minutes Set up systems to capture potential patients, even after hours These strategies can make a real difference in converting more inquiries into new patients for your practice.

In this episode of The Patient Conversion Podcast , Carol-Anne from ZEISS shares actionable strategies for improving lead follow-up and patient conversion. She emphasizes the importance of timely responses and personalized engagement to turn potential leads into patients and drive significant clinic growth. You can connect with Carol-Anne on LinkedIn here: https://www.linkedin.com/in/carol-anne-po...

In this audio version of our September 3rd webinar with Glacial Multimedia, titled  " How to Boost Your New Patient Consults by 30% " , Kade Wilcox, CEO of Boost Patients, and Michael Dekowski, CEO of Glacial Multimedia, dive into essential strategies to grow your practice in 2024. To access the full webinar replay and slides, head to our video replay here: [ link ].

In this episode, Matty McLain and Kade Wilcox discuss the critical role of effective follow-up in private practice clinics. They address issues like overwhelmed staff and inadequate systems, explaining how Boost leverages AI and multi-channel communication to improve patient engagement and conversion. Clinics using Boost have reported significant increases in procedure volume and lead management e...

Jessica Martin is the owner of Martin Management Consulting and co-owner of Martin Dental, a successful dental spa in Eau Claire, WI. She is a licensed school psychologist who helps medical professionals understand why patients feel anxious or fear at the dentist and other medical appointments and has created strategies for dental offices to remove some of the most common barriers to dental care....

In this short episode I summarize how Chik Fil A generates 3x the profit of McDonald's while selling 1/4 fewer items on their menu.  Chik Fil A has been slowly (and quickly) getting better and better for 70 years.  Enjoy!

In this episode I interview Carl White. Carl is the Principal of MarketVisory Group. He has spent his career developing marketing systems for healthcare companies in very competitive markets.  We discuss:  Points of Differentiation for your Clinic Marketing Order of Operations The top 3 Things Your Marketing Must Include  You can find Carl at  ⁠https://marketvisorygroup.com/⁠ . 

Eva Sheie, Founder and Podcast Producer of The Axis, talks about her incredible journey in marketing and why she believes podcasting is a major competitive advantage in today's healthcare industry. You can read more about Eva and The Axis at https://www.theaxis.io/.

How to Get a Steady Stream of New Patients using AI and Outsourced Lead Follow Up. Listen to this webinar co-hosted with our friends from Practis as we dive into the secrets of maximizing patient conversions and streamlining your healthcare practices' operations.

Attorney Ericka Adler leads the healthcare division at the law firm Roetzel and Associates. Roetzel currently represents 10,000 healthcare professionals. Join us as we talk about the complex relationship between doctors and MSOs (Management Service Organizations), examining both the advantages that come with streamlined operations and the concerns surrounding potential loss of autonomy.

On this episode I talk to John Pettrone, President at Practis.  Practis is a full service digital marketing agency that works with thousands of healthcare providers across the US. We talk about the best question to ask in regards to your marketing, and how often you should launch a new website. You can get a practice growth assessment at practis.com/boost  

Milan Kowalewski is a marketing consultant & strategist that helps aesthetic & cosmetic providers take their business to the next level with smart design, sound advice, & creative video. On this episode, we talk about his 4-step creation process in working with clients: Create Edit Enhance Distribute Join us as we dive into his playbook and realize the impact of creative videos playing...

The market is obviously shifting. If I had six minutes to recommend a few actions you could take, immediately, to shrink your expenses (and grow your profit), here they are. This is not earth shattering (though you may not have considered the first two) but they are fairly easy to implement and they could mean hundreds of thousands of dollars in profit.

Patient No-shows and last minute cancellations are one of the most expensive problems that can plague a clinic. It can cost hundreds of thousands of dollars per year in lost surgical volume and open time blocks in the schedule. Larry Guzzardo has built a career helping medical clinics around the country fix this problem. On this episode we talk about: Why patients no-show their appointments How to...

Listen as I interview my friend Melanie about why she chose to fly to Mexico for bariatric surgery.  At Boost, we don't think any clinic should compete with Mexico. The price war is a race to the bottom that you don't want to win. BUT, if you are going to differentiate yourself, you have to provide a different experience for your patient leads.  We talk about the patient experience, taki...

Let me be the first to say... talking about credit card transactions feels boring and most credit card processors seem sketchy. But last year I interviewed Dave for the first time. Dave Iava is the COO of Pair Payments. The focus of Pair is eliminating credit card fees for companies.  Recently, one of our Boost clients switched to Pair Payments. They saved $7,800 in credit card...

On this episode of the Boost Podcast, Jonah Selner joins Matty to talk about marketing automation and where the future of private practice marketing is headed. They discuss: -The definition of marketing automation -Ethical and effective marketing automation -How Boost uses automation to help private practices grow

On this episode of the Boost Podcast, Attorney Ericka Adler, joins Matty to talk about health law.  Ericka does a TON of work with mergers,  sales, and acquisitions of healthcare entities and has extensive experience in completing transactions with private equity  (MSOs!) , hospitals, and other third parties. They discuss: -Mergers and Acquisitions of Medical Practices -What to Cons...

In this episode, Matty interviews Suzanne Baeke from  BLISCare . For over 15 years, BLISCare has been offering surgical complication protection. They discuss: how complication insurance secures the surgeon's original profit what determines the cost of coverage per case an overview of coverage options

Research shows that problems get our attention and lead us to action much more effectively than solutions do.  Yet, most of us don't talk about problems when marketing to new patients. We only talk about solutions. This is likely the most expensive issue in medical marketing.

Jonah and Matty discuss a classic marketing book by Sean D'Souza called The Brain Audit. The book explains how the brain processes information and gives great insight into why patients "buy" or not.  In this episode Matty and Jonah talk about: How the book "The Brain Audit" can apply to bariatrics Why so many bariatric patients "slip through the cracks" along the journey

In this episode, Don Thompson talks about managing a bariatric clinic with 3 surgeons and 24 staff members.  We discuss a few of the reports he keeps an eye on to keep the O.R. full and the clinic running on all cylinders.

In this episode, Matty and Jonah talk about the philosophy Boost has for bariatric lead generation and lead nurturing. We cover: -Why you should NOT go after every lead -How to use automation to sift out the best leads -How automation can lead to happier staff and a full clinic