The PartnerTalks Podcast with Rick McCutcheon

In this episode of PartnerTalks , host Rick McCutcheon sits down with Andrew Good from Liberty Grove Software to discuss digital transformation, Microsoft Dynamics 365 Business Central, and what it takes to successfully modernize business operations. Andrew shares his experience helping manufacturers, distributors, food companies, and other specialized industries replace manual processes with real...

In this episode of PartnerTalks , host Rick McCutcheon sits down with Alan Wyne , CEO of Innovia Consulting , to discuss the company's unique Business Central growth strategy. Instead of prioritizing net-new software sales, Innovia helps businesses already using Microsoft Dynamics NAV and Dynamics 365 Business Central that have outgrown or become dissatisfied with their current implementation part...

In this episode of  PartnerTalks , host Rick McCutcheon is joined by Brad Foot , CEO of Fenwick Apps , to discuss the company's journey from a small Navision consulting firm in Australia to one of the leading Independent Software Vendors (ISVs) in the Microsoft Dynamics ecosystem. Brad shares how Fenwick Apps turned real-world implementation knowledge into a portfolio of nearly 70 core Business Ce...

In this episode of PartnerTalks , host Rick McCutcheon sits down with Monica Hoyer to discuss the launch of VOICES Conference , a new one-day virtual conference created specifically for marketers in the Microsoft Business Applications Partner ecosystem. Marketers working with Microsoft Business Applications often have limited opportunities to connect with peers, exchange ideas, and learn from one...

Batch manufacturing presents a unique set of challenges that traditional ERP implementations often fail to address. In this episode of PartnerTalks , host Rick McCutcheon is joined by Randy Smith of Vicinity Software to discuss why Microsoft Partners looking to grow their manufacturing practice need to understand the differences between discrete and process manufacturing. Drawing from decades of e...

In this episode of PartnerTalks , host Rick McCutcheon is joined by Hendrik Bulens, Managing Partner at Dime Software , to explore how AI is reshaping scheduling while still keeping human planners firmly in control. For many growing firms in field service, professional services, and engineering, planning often starts in Excel, Outlook, or informal manual systems. However, as volume increases and o...

In this episode of PartnerTalks , host Rick McCutcheon is joined by Dan Diefendorf of TheTestMart to explore how Partners can turn release readiness and testing into a durable, recurring revenue stream. As Microsoft continues its "innovation is constant" approach to business applications, organizations are required to validate that monthly, quarterly, and wave-based updates do not disrupt core bus...

In this episode of PartnerTalks , host Rick McCutcheon is joined by Richard Haus, CEO of WennSoft , to discuss how the company's cloud strategy is helping field service and construction customers transition to the next generation of Microsoft Business Applications while creating new opportunities for Microsoft Partners. The conversation explores why the move from Dynamics GP to the cloud is about...

As Microsoft Partners accelerate their AI strategies, one long-standing challenge is becoming impossible to ignore: data quality. In this episode of PartnerTalks , host Rick McCutcheon is joined by Ryan Pennett of Paribus 365 to discuss why clean, well-governed data has become the foundation for successful AI initiatives within Microsoft Dynamics 365 . Their conversation explores how duplicate rec...

Payroll is often viewed as a back-office function, but as Lee Parent of Sylogist explains, "paying people is a side effect of payroll." In this episode of PartnerTalks , host Rick McCutcheon sits down with Lee to explore why payroll plays a much larger role in the success of organizations running Microsoft Dynamics 365 Business Central . Their discussion examines how embedded payroll supports fina...

In this episode of PartnerTalks, Rick McCutcheon speaks with Perry Prescott of Know Modern ERP about how Microsoft Partners are adapting to the growing scale and complexity of Business Central and Dynamics 365 ERP projects. As implementations get larger, Partners are increasingly turning to partner-to-partner delivery models to expand capacity while maintaining control of the client experience. Th...

In this episode of PartnerTalks, Rick McCutcheon speaks with Ebrahim Nalwala, Co-founder and CRO of Work 365, about the growing complexity of Microsoft CSP operations. The discussion covers billing automation, subscription renewals, Azure usage management, price changes, customer self-service, and how Partners can prepare for usage-based billing and AI-driven business models. Ebrahim shares why cl...

In this episode of PartnerTalks, Rick McCutcheon welcomes Torben Kragelund of Directions for Partners to discuss the future of one of the Microsoft ecosystem's most influential Partner communities. The conversation explores the launch of Directions for Enterprise 2026 in Copenhagen, a new event designed for Dynamics 365 Finance and Supply Chain Management Partners, bringing the proven Directions m...

In this episode of PartnerTalks, host Rick McCutcheon sits down with Liz Hallen, co-founder and co-owner of PartnerIn, to discuss the launch of Vibe 2.0 and the evolving role of peer-to-peer engagement within the Microsoft Partner ecosystem. Liz shares insights into what made the original Vibe event successful, why Partner-only roundtable discussions create more meaningful conversations than tradi...

Here's an SEO-friendly podcast description version that's a bit tighter, more searchable, and optimized for Microsoft Dynamics / Business Central audiences: In this episode of PartnerTalks, host Rick McCutcheon speaks with Kyle Gehrman about how finance automation is evolving inside Microsoft Dynamics 365 Business Central and why trusted implementation Partners remain critical as AI adoption grows...

In this PartnerTalks episode, Rick McCutcheon speaks with Amy Homan, president of Directions North America, about the biggest conversations shaping this year's Directions NA event and the evolving Microsoft Dynamics ecosystem. The discussion explores the growing involvement of GP Partners in the Business Central community, Microsoft's role in guiding the channel forward, and the questions Partners...

In this PartnerTalks episode, Rick McCutcheon speaks with Elielma Silva of Exsion365 about how finance teams continue to rely on Excel for Business Central reporting, and how Exsion Reporting bridges that gap with a powerful Excel-based solution connected directly to Dynamics 365 Business Central. The discussion explores why Excel remains the preferred tool for many finance users, how Microsoft Pa...

In this episode of PartnerTalks, Rick McCutcheon sits down with John Thomas of CADTALK Software to explore how manufacturers can eliminate manual data entry by connecting CAD, PDM and PLM systems directly with Microsoft Dynamics 365 Business Central and Finance & Operations. The conversation dives into the real-world challenges discrete, industrial and engineered-to-order manufacturers face, inclu...

In this episode, Rick McCutcheon sits down with Lama Khalil, Channel Manager at Touchdown, to explore how marketing automation is evolving across the Microsoft ecosystem, including Dynamics 365, Power Apps, Dataverse, and Business Central. They discuss how Touchdown's Business Central connector helps Microsoft Partners reduce disconnected customer data by bringing marketing automation closer to ER...

SMB customers do not need enterprise complexity just to get value from CRM, project management, field service or AI. In this PartnerTalks conversation, Steve Mordue explains to Rick McCutcheon how RapidStart Apps has been built for smaller organizations that want simpler business applications, lower costs and faster adoption inside the Microsoft ecosystem. Steve outlines where things are heading n...

Manufacturing partners don't need broader ERP conversations. They need deeper, more specialized solutions built around how manufacturers actually operate. In this episode of PartnerTalks, host Rick McCutcheon sits down with Martin Smit of Dynalogic to explore how the team is extending Microsoft Dynamics 365 Business Central for real-world manufacturing scenarios. The conversation dives into config...

In this episode of Partner Talks, host Rick McCutcheon sits down with Jeremy Alexander Boogaart of PayTrace to explore the future of B2B payments within Microsoft Dynamics 365 Business Central. The conversation dives into real-world payment workflows that matter most to distributors, manufacturers, and B2B sellers, including partial shipments, deposits, cards on file, recurring billing, and paymen...

In this episode of PartnerTalks, host Rick McCutcheon sits down with Aimee Schumaker from Flywire to explore how Flywire is positioning its integration with Microsoft Dynamics 365 Business Central as a strategic opportunity for partners. The conversation dives into how embedded payments and invoice-to-cash solutions are becoming a critical extension of the Business Central ecosystem. As finance te...

In this episode of PartnerTalks, host Rick McCutcheon sits down with Shawn Dorward to unpack a growing challenge in the Microsoft Dynamics 365 Business Central ecosystem: talent is no longer just an HR issue, it is becoming a serious channel constraint. As demand for Business Central expertise accelerates, partners are under increasing pressure to recruit, train, and retain skilled professionals f...

Newly credentialed professionals are entering the Microsoft business applications ecosystem with in-demand skills and strong career momentum. In this episode, Rick McCutcheon sits down with Carol Smock, Executive Director of TechFluent, to explore how the organization is opening doors for talent from under-resourced communities. Carol shares how TechFluent delivers mentorship, certification-focuse...