The Ops Experts Club Podcast

SUMMARY: In this episode, Aaron and Terryn dive into the fascinating world of oil and gas operations with special guest Greg Thomas, President of Delta Oil and Gas. Broadcasting from Fort Worth, Texas. Greg shares his journey from geology and finance to leading a thriving company with field offices in Breckenridge, Texas, and a geologic office in Boulder, Colorado. With a unique perspective on ope...

SUMMARY: In this episode  Ben steps in for Aaron, who's soaking up the sun in Belize, to dive into the art and science of client offboarding. Joined by Terryn, they explore the bittersweet moment when a client is ready to fly solo after a successful collaboration. The discussion covers the importance of a smooth offboarding process, from wrapping up projects and transferring assets to ensuring cle...

SUMMARY: In this episode, Aaron and Terryn dive into a critical topic for visionaries and operators alike: How fast can you start making money from a new hire? They explore the complexities of hiring, onboarding, and setting realistic expectations for return on investment (ROI) when bringing new team members into your business. From navigating the financial strain of hiring to balancing the need f...

SUMMARY: In this episode, Aaron and Terryn tackle the critical topic of "The Need for Speed" in growing a coffee shop business. Aaron and Terryn dive into the challenges visionaries face when pushing for rapid growth while managing teams effectively. They explore the delicate balance between driving speed in business operations and setting realistic expectations for new hires to avoid burnout and...

SUMMARY: In this episode, Aaron and Terryn tackle a common challenge for entrepreneurs: staying focused on what drives the most revenue. With 33-34 clients under their belt, the duo dives into the art of avoiding "shiny object syndrome" and keeping the main thing the main thing. They discuss how visionaries often get distracted by new ideas or peer influence, pulling resources away from proven rev...

SUMMARY: In this episode, Aaron welcomes back OG co-star Ben Clatterbuck to dive into the art and science of building a high-performing operations team. With Terryn taking a break, Ben steps in to share his extensive experience managing diverse accounts at Collab, from high-level retainers to project blocks, across brick-and-mortar and online education businesses.   The conversation tackles a comm...

SUMMARY: In this episode, Aaron and Terryn tackle the critical question: How many team members do you really need? They dive into the challenges of hiring and scaling, emphasizing the importance of metrics over gut decisions.   Key insights include maintaining labor percentages (10-12% for online businesses, 18-22% for brick-and-mortar), inventorying team time with tools like the Gap Analyzer (ava...

SUMMARY: In this episode, Terryn and Aaron dive into the critical topic of cleaning up your business's financial back of shop. From understanding your numbers to avoiding common pitfalls, they explore why many visionaries feel anxious about their finances and how to overcome it. Key discussions include the importance of aligning contracts with financial clarity, implementing systems to manage paym...

In this episode: In this episode, Aaron and Terryn unpack the complexities of hiring decisions: when to hire, who to bring on board, and how to do it effectively. They explore the pros and cons of hiring internally versus engaging an agency, emphasizing the importance of aligning hires with your budget and growth goals. From building a leadership team of "leader-doers" to navigating the pitfalls o...

In This Episode: In this inspiring episode of The Ops Experts Club,  Aaron and Terryn sit down with Brett Swartz, founder of Capital Gains Tax Solutions and author of the Amazon bestseller Building a Capital Gains Tax Exit Plan . Brett shares insights from his book and his passion for helping entrepreneurs and investors achieve financial freedom through innovative tax strategies. He also dives int...

SUMMARY: In this episode, Aaron and Terryn dive into the all-too-common struggle of "death by meetings" and share actionable strategies to reclaim your time and boost operational efficiency. Fresh off a whirlwind week of coast-to-coast travel and back-to-back meetings, Aaron and Terryn unpack the challenges of meeting overload and offer practical tips for business leaders, visionaries, and ops pro...

SUMMARY: It's that time of year again—quarterly rocks season—and the team is here to break down how to turn your big, hairy, audacious goals (BHAGs) into manageable, bite-sized steps that drive your business forward.   In this episode, Aaron and Terryn explore the cyclical nature of setting and achieving quarterly rocks. They unpack the essentials of effective rock-setting using the SMART framewor...

SUMMARY: In this lively episode, Terryn and Aaron dive into the dynamic tension between visionaries and operators in the world of business. The duo explores how the differing perceptions of time and execution create a "time-space continuum" that can either fuel success or spark chaos. From the visionary's lightning-fast ideas to the operator's methodical planning, they unpack real-world examples—l...

SUMMARY: In this episode, Aaron and Terryn dive into the exciting world of working with high-profile clients and the growing trend of branded community apps. The two discuss the evolution of online communities, as Aaron and Terryn explore how visionaries like Jon Acuff, Darius Daniels, Brandon Turner, and Natasha Graziano are leveraging custom apps to connect with their audiences.   The hosts brea...

SUMMARY: In this episode, Aaron and Terryn dive into the dynamic interplay between visionaries and operators, exploring how great ideas can either propel a business forward or get lost in the "vortex of no return." They unpack the common pitfalls when visionaries broadcast bold concepts to their teams without clear ownership or follow-through, leaving operators scrambling to pick up the pieces. Fr...

SUMMARY: In this episode of The Ops Experts Club Podcast , we reflect on our recent conversation with Cody Barton—an operations powerhouse known for his partnership with Pace Morby and his ability to scale businesses beyond real estate. We dive into Cody's journey from running high-level real estate operations to leveraging his expertise as a strategic business partner across multiple industries....

SUMMARY: In this episode, Aaron and Terryn dive into a critical question for growing businesses: When should you outsource? They explore the key indicators that signal it's time to bring in external expertise, whether your business is scaling too fast, your internal team is struggling, or you need to tap into specialized skills. Drawing from real-world experiences—like their work with industry lea...

SUMMARY: In this episode, we welcome Cody Barton, CEO of Scale with Pros, for an insightful conversation about business growth, leadership, and the power of strategic partnerships. Cody shares his journey from working alongside Pace Morby to carving his own path in the entrepreneurial world. He discusses the importance of identifying businesses with strong marketing and sales but struggling with o...

SUMMARY: In this episode, Aaron and Terryn sit down with marketing powerhouse Michael Tucker, Chief Marketing Officer at Circle of Greatness. Michael shares his journey from humble beginnings to leading high-impact virtual events for top entrepreneurs like Nehemiah Davis. Michael dives deep into the art of over-delivering, the power of communication in leadership, and his strategies for sourcing t...

SUMMARY: In this episode we sit down with Matt Long, Chief Business Officer of Lindywell, to explore the incredible journey he and his wife, Robin, have taken in building a thriving digital wellness business. From humble beginnings in a small apartment to leading a membership-based fitness platform with its own custom-built app, Matt shares the key milestones, challenges, and lessons learned along...

SUMMARY: In this episode we sit down with Jordan Linscombe, co-founder of Something New , a thriving brick-and-mortar bridal and formalwear boutique in Colorado Springs. Jordan and his wife, Mindy, have built a business that blends exceptional in-person experiences with a strong online presence—something rare in today's digital landscape. Jordan shares the inspiring journey behind Something New ,...

SUMMARY: In this episode of The Ops Experts Club Podcast , we tackle two key aspects of running a successful operation: staying engaged in your role and the art of effective recruiting. Join us as we discuss strategies to maintain excitement in your work by delegating effectively, creating space for new challenges, and fostering growth opportunities within your team. We also take a deep dive into...

SUMMARY: In this episode we dive into the critical role of  company culture in team development and operational excellence. Our discussion explores how intentional onboarding, clear communication of company values, and fostering a learning culture can set your team up for success. Key highlights include: The overlooked importance of onboarding and teaching both the tools and the company-specific m...

SUMMARY: In this episode of The Ops Experts Club Podcast , we dive into the transformative power of the Gap Analyzer and how it helps businesses optimize team performance and identify opportunities for growth. Discover how this versatile tool provides role-specific insights into daily, weekly, and monthly tasks, enabling leaders to craft clear job descriptions, streamline responsibilities, and eve...

SUMMARY: In this episode of The Ops Experts Club , we explore the transformative power of a robust operating system for your team. Whether you're leveraging EOS, creating a custom "U10" framework, or blending best practices, the key is having a clear plan that fosters trust and alignment across your organization. The team breaks down why businesses lose momentum when they lack a defined vision and...