The Operations Room: A Podcast for COO’s

In this episode we discuss: AI Native Ops, How Brex Rebuilt Operations. We are joined by Camilla Matias, COO at Brex. Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following: What actually breaks first when a company scales: people, process, or structure—and how do you know? How do you build operational rigour without killing speed and culture in a...

In this episode we discuss: Puzzle setting, not goal setting. We are joined by Radhika Dutt, Author, Speaker, Consultant. Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with Radhika Dutt: What if traditional goal setting is actually limiting innovation rather than driving it? How might teams think differently if they framed challenges as “...

In this episode we discuss: The BizzOps Anti-Playbook. We are joined by Vessela Clewley, Strategy & Biz Ops Executive. Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with Vessela Clewley: What does it really take to step into leadership for the first time — and why do so many people underestimate the shift? How do you build confidence...

In this episode we discuss: Collaborative AI for revenue teams. We are joined by Mylo Portas, CEO of Choras. Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with Donna McCurley: What actually makes a podcast commercially sustainable — beyond downloads and vanity metrics? How do you build creative systems that scale without killing originali...

In this episode we discuss: How to really use AI in your GTM team. We are joined by Donna McCurley, Creator of the AI Sales Operating System™ (AiSOS). Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with Donna McCurley: Who should actually “own” AI inside your GTM function — and what happens if nobody does? What does real AI governance look...

In this episode we discuss: AI in the future of work. We are joined by Agata Nowicka, Managing Partner of the AI Visionaries Accelerator. Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with Agata Nowicka: Are high-growth founders underestimating the role of distribution from day one? At Series B and beyond, is your monetisation model actua...

In this episode we discuss: What is the CEO’s job? We are joined by Keith Wallington, Chairperson and Investor in B2B SaaS businesses Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with Keith Wallington: What actually changes in an operating model as a company scales – and what shouldn’t change, even under pressure? How do you design an or...

In this episode we discuss: The economics of VC funds. We are joined by Edward Barrow, Co-Founder & CEO @ Cloud Capital. Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with Edward Barrow: Why do so many fast-growing companies only realise cloud spend is a problem once it’s already out of control? What actually breaks when finance and e...

In this episode we discuss: Discovering Your Strengths and Living The Life That You Want. We are joined by Alicia Diamond, COO and Transformation Leader. Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with Alicia Diamond: What happens when you stop waiting for “perfect clarity” and start sharing half-formed ideas with your team? How much o...

In this episode we discuss: The COO's Guide to The Jigsaw Puzzle Company. We are joined by Cameron Herold, he is the founder of the COO Alliance and author of the Second in Command. We chat about the following: How can a COO use the “jigsaw puzzle” metaphor to bring clarity and alignment to a fast-growing company? What should a new COO actually do in their first 30, 60, and 90 days to build trust...

It’s been a whirlwind of a season! In this special wrap-up episode, Bethany and Brandon look back on the last ten weeks of The Operations Room — the highlights, lessons, and chaos that shaped Season 2 — and share a sneak peek of what’s coming in Season 3. We reflect on: What it really feels like to step into a CEO role (and why it’s lonelier than expected). The intensity of leading through change...

In this episode we discuss: AI employees. We are joined by Matt Lhoumeau, Cofounder & CEO at Concord Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with Matt Lhoumeau:  How do you balance the need for structure with the chaos of fast-growing operations? What happens when marketing becomes a true conversation rather than a one-way...

In this episode we discuss: What scale up founders go through. We are joined by Jonny Burch, Designer turned Founder.  Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with Jonny Burch:  How can rethinking the office itself completely change how people connect, collaborate, and feel part of a company? What happens when leaders stop...

In this episode we discuss: How storytelling can get you what you want. We are joined by David Pullan, author, speaker, coach, and gold miner. Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with David Pullan:  How can leaders use storytelling to make their ideas unforgettable? What makes a message stick in people’s minds long after th...

In this episode we discuss: Resilience in Organisations. We are joined by Aušrinė Keršanskaitė, Co-founder of Operations Nation. Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with Aušrinė Keršanskaitė:  How can leaders tell the difference between true resilience and simply powering through burnout? When is “just-enough process” bette...

In this episode we discuss: The intentional organization. We are joined by Mathias Meyer, The Startup CTO Coach, and Sara Hicks, Product Leader and Founder. Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following:  How should leadership roles evolve as a company shifts from startup to scale-up? What’s the real cost of not shipping products reg...

In this episode we discuss: Navigating through an uncertain world. We are joined by Jillian Reilly, Author, Global change facilitator,  Keynote speaker, and International aid veteran.  Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with Jillian Reilly:  What does it really take to be an effective facilitator of change within...

In this episode we discuss: From red flags to green lights, making legal work for your scale-up. We are joined by Helen Goldberg, Co-Founder & COO, Fractional General Counsel, Startup & Scaleup Adviser, and Mentor. Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with Helen Goldberg:  How can founders avoid becoming the bottlene...

In this episode, we discuss: The pitfalls on the path to exit. We are joined by Dirk Sahlmer, Head of Origination at saas.group. Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with Dirk Sahlmer:  How should leaders balance ambitious growth metrics with the realities of current team capacity? When does leadership involvement cross the...

In this episode we discuss: How does AI change the approach to professional development?  We are joined by Anna Tavis, Clinical Professor and Chair of the Human Capital Management Department at NYU’s School of Professional Studies.  Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with Anna Tavis:  If career growth is no longe...

In this episode we discuss: Authenticity in Leadership. We are joined by Matthew Stone, from ME Consulting and Creating Liberating Working Cultures.  Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with Matthew Stone:  What message are you sending when you cancel a one-on-one — and is it the one you want employees to hear? Could l...

In this episode we chat about what's going on in our lives, share some life changing news, and announce the new seasoned approach. Going forward, we'll be releasing 10 episodes at a time, starting June 5th 2025. Join our WhatsApp community: https://chat.whatsapp.com/J8w0bDV0pBtHUPzlvmzTgb Stay tuned! This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/p...

In this episode we discuss: the art and science of 1 to 1 meetings. We are joined by Dr. Steven Rogelberg, CEO, Board Member, Editor, Author, Chief Talent Officer, Director. Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with Steven Rogelberg:  Are your one-on-ones actually driving engagement, or are they just another meeting on the c...

In this episode we discuss: Unlocking AI for Non-Technical Leaders. We are joined by Charlie Cowan, Founder of Kowalah and author of "How To Sell Tech" and “The Revenue Operations Playbook”. Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with Charlie Cowan:  Is AI more accessible than we think? What’s the difference between AI agents...

In this episode we discuss: Is the COO the single source of truth? We are joined by Eric Collins, Investor, Serial Entrepreneur, CEO & Founding Member at Impact X Capital investing in underrepresented entrepreneurs; Author of We Don’t Need Permission (amzn.to/3Qp6G9d); & Host of Channel 4's The Money Maker. Love The Operations Room? Please support us by rating and reviewing it here . We ch...