The Next Tier

What does it take to lead through uncertainty, embrace technology without losing the human touch, and build a culture where everyone rises together? In Part 2 of our conversation with Ray Culver, seasoned talent industry veteran with over 30 years across Randstad, Spherion, and Manpower, we dive deep into the leadership principles and workforce strategies that have defined his career. Ray shares h...

What does it take to build a 30-year career in workforce solutions, and STILL be the most curious person in the room? Just ask Ray Culver . In this episode of The Next Tier , Robert Bouchard sits down with Ray, Global Managing Director of TALiNT Partners and a 30-year workforce solutions veteran whose career spans Randstad, Spherion, Manpower Group, and beyond. Ray brings a rare vantage point: he'...

In this episode of The Next Tier Podcast , co-hosts Betsy Robinson and Robert Bouchard sit down with Joe Macchiarella , COO of ISG Technology , for a conversation on leadership, discipline, culture, AI, and what it really takes to grow into executive leadership. From wiring PBX systems in New York to leading technology organizations through growth and transformation, Joe shares the career moments...

In Episode 2 of The Next Tier , Robert Bouchard sits down with Heather Rocker , CEO of Women in Technology (WIT) , to explore what it truly means to lead with purpose in today’s rapidly evolving workforce. With a career spanning Amazon’s Alexa AI team, nonprofit executive leadership, and decades of community impact, Heather shares how AI literacy, sponsorship, and intentional leadership are shapin...

The conversation continues... and it gets even more honest. In Part 2 of our inaugural episode, Jennifer Baker, CIO at Arvest Bank, and cohosts Betsy Robinson & Robert Bouchard pick up right where they left off, diving deeper into one of the most urgent questions facing organizations today: why are we losing talented women in the middle of their tech careers — and what are we actually going to...

What does it really take to move to the next tier — in your career, your team, and your organization? In our inaugural episode, cohosts Betsy Robinson and Robert Bouchard sit down with Jennifer Baker, Chief Information Officer at Arvest Bank and board member of Women in Technology, for an honest conversation about leadership, growth, and what it means to show up with intention. Jen has spent her c...

Organizations are losing an alarming number of talented women in technology - mostly in the middle tier of leadership. Managers, senior managers, directors, and senior directors — women are stepping away long before they reach the C‑suite, most before age 35. Jennifer Baker, CIO of Arvest Bank, explores why this happens and what leaders can do about it. It’s not a pipeline problem. It’s not a skil...

What qualities instantly build trust in any professional environment? For Jennifer Baker, CIO of Arvest Bank, the answer was clear: radical candor and true urgency. Jennifer shares why one of the most mature things a leader or teammate can say is: “I don’t know, but I’ll find out.” She explains how honesty, follow‑through, and accountability create instant credibility, while failing to follow up c...