The New Way

Are your organisational values embedded within your agency?  Do you actually remember what they are?  Often they're written on a poster in the hallway and mentioned in induction but otherwise not very prevalent.  But organisational values and taking a values-led approach to change leadership can help you effectively deliver and immerse your transformational program.  My guest today is Ami Sum...

How can business architecture help change leaders deliver more successful transformation programs? Today, my guest is Krishan Jogia founder and Managing Director of Evolve&Amplify, a business architecture consultancy. Krishan specialises in the areas of business strategy, architecture, portfolio management and design thinking. Krishan is passionate about helping executives to define their busi...

Your engagement communications can make or break your change program. It can no longer be thought of as the last point in the planning and needs to be prioritised to ensure everyone involved has a thorough understanding of what’s coming - you need to think like a media company.  My guest today is David Pembroke, who established the government communications agency ‘contentgroup’ in 1997 and is wel...

This is the last episode of The New Way for 2021! Can you believe it?  As change leaders, we need to schedule meaningful rest and relaxation. Exhaustion and burn out are very common for change managers so we need to ensure we have adequate time off to rejuvenate and prepare for the next season. But how can you prepare your change initiative for your absence?  In today’s episode, I’m sharing with y...

Directing an organisational change team can be a very difficult and challenging time. There are thousands of decisions to make and effective communication and guidance are absolutely essential. Learning your change leadership style and how it impacts your change team, stakeholders, and strategies are vital to the success of your program.  In this episode, I’ll discuss the importance of understandi...

This episode is the last one in my productivity series for change leaders. Over the last month, I’ve been sharing the exact strategies and techniques I use to get everything done. My goal for each of these topics is to help you become more intentional with your work and time.  In this episode, I will be talking about how to prioritise your day and decipher the tasks that require your immediate att...

As change managers we’re incredibly busy every day handling a whole host of tasks, problems, meetings and emails. Not to mention driving our organisational change through considered decision making.  But have you ever made time to think? I mean setting time aside out of your day to actually reflect on everything without any distractions. I’ve found having thinking time has enabled me to provide cr...

Are you running from task to task, in and out of meetings, feel overworked and exhausted at the end of your day, but still haven’t gotten anything done? As change makers, we’re dealing with more responsibility and the time crunch is stronger than ever. Not surprisingly, there are increasing numbers of burn outs as we work ourselves into the ground trying to be everywhere and accomplish everything....

Have you felt absolutely overwhelmed with the size of your to do list and don’t know where to begin in your change program?  I know first hand the tremendous amount on the plate of busy change managers and how the list can feel like it’s never ending. But don’t worry - I am here to help with the 5Ds!  The 5Ds are a framework that you can adopt as a structured approach to categorizing, prioritizing...

I know it’s really difficult to condense all of the elements of a really successful change program into tools in an essential toolkit, but I have made it my mission to bring it all together for you today.  In this episode, we are going to look at the four essential ingredients that you must have if you are serious about organisational change success. These ingredients are a very specific and pract...

Something I see quite often is where the change team is highly motivated to work toward their change initiative but there’s no real momentum for the transformation in the rest of the organisation. To make successful, long-lasting change, you simply must get your stakeholders on board and here’s how you do it.  In this episode, I share 3 super practical tactics that you can start implementing immed...

There are two schools of thought when considering who should set the transformation vision. Should they be set by the leadership team (top down) or should they be set collectively?  In this episode, I am so excited to share my opinion and why I feel so strongly about this issue.  You may disagree, but I believe that it is more beneficial for the transformation vision to be a top down approach. To...

I know it can be so challenging to get your employees and stakeholders pumped for your digital transformation. People have a tendency to tune out if the messaging doesn’t seem relatable, they don’t understand it or it contains too much jargon.  You can get your employees on board and thrilled for the transformation by bringing the messaging down to earth to ensure it lands with everybody. Put your...

Is the list of stakeholders for your change program in the hundreds?  Are you not sure how you will be able to split your team’s time and energy amongst creating relationships with all of them?  You and your team can not be all things to everyone.  In this episode, I share with you the five questions that I use to determine if a stakeholder is critical and worthy of spending considerable time and...

Do you always need a change management strategy? My take on this topic is one that perhaps not everyone will agree with because in my books, the answer is no! In this episode, I talk about what a change management strategy is, when you need one and why it’s not always relevant to every project or initiative.  I talk about having ONE overarching change management strategy for big, bold moves that c...

Last week I talked about keeping your eyes peeled for trends within your organisation and the power of aligning your change management strategies with these trends to drive your change success.  Today, I discuss an evolving workplace trend that has impacted most of us in the last 18 months and is certainly here to stay. That’s right, I’m talking about working from home. We all know why this trend...

One thing I’ve noticed over the years is that most change managers like to stay inside their comfort zone. What worked in the past will work now, right? Wrong. The world and the people in it are constantly changing and that’s why it’s so important for change leaders to evolve their strategies and tactics accordingly. We do this by keeping our eyes peeled for trends.  In this episode, I discuss wha...

Trust is essential for change success but it’s certainly not a given. Trust is always earned. Research shows without a doubt that a lack of trust within an organisation leads to a resistance to change, poor performance and is a major roadblock when it comes to delivering a successful transformation program.  So how do you build trust? In this episode, I share 3 practical ways that you as the chang...

If you’re serious about delivering a successful change adoption in your organisation, I believe it is absolutely vital to understand and take into account the existing culture within your organisation. But what is good culture? I’ve got an easy 2 step approach to help you define what good culture is and see how it applies in your organisation. In this episode, I talk about thinking about culture f...

I’m talking about friction today. It might sound a little strange but understanding what friction is and how it can potentially roadblock your transformation agenda is a game-changer. In this episode, I outline 4 different types of friction to look out for when rolling out your change initiative so you can improve the likelihood of change adoption in your organisation. I discuss friction in your p...

There’s never been a more important time to be a good leader. The increasing rate of change and the need to adapt to new ways of working means that quality change leadership is more valuable than ever. There is a big difference between a change manager and a great change leader and in this episode, I share 3 big mindset shifts that will help you take things to the next level.  I discuss focussing...

I’m a big believer in the power of great change management. When a transformation is implemented successfully, it can help to make work better and more fulfilling for so many people. But what makes a transformation successful? There are a lot of contributing factors and surprisingly, my top factors are ones that I don’t hear a lot of people talking about. In this episode, I share the top 3 factors...

We hear a lot of talk about how many change initiatives fail but failure doesn’t happen out of nowhere. There are usually a number of warning signs that could give you an indication or sneaking suspicion that things aren’t looking good long before problems show up.  Knowing the signs to look out for and taking action when you see them could potentially save your change initiative from absolute dis...

More often than not, I find clients telling me that their organisation has screwed up a change initiative in the past. If your organisation has a legacy of failure, it can seem a near impossible task to drive change within a culture of mistrust, uncertainty and change fatigue. If you’re in that boat, you’re not alone and this episode is absolutely for you. I share my 8 steps for leading change whe...

I’ve said it before that resistance and denial are a normal part of the change process and I’ve seen it in action time and time again. It’s not uncommon for change leaders to bunker down in denial, telling themselves lies which end up blocking the success of the change they’re seeking. In this episode, I share the 3 huge lies that change leaders (unintentionally) tell themselves and why they don’t...