The Multifamily Mind
The Multifamily Mind
Hosted by the magnetic and magnanimous Steve Wunch, The Multifamily Mind delves into the thoughts of today’s leading and emerging voices in multifamily. Leveraging Steve’s 30+ years of experience as an operator, supplier, and speaker, each episode will delve into the minds of Multifamily Thought Leaders, unearthing their insights, what they see as burgeoning trends, and delivering new ways of looking at how Multifamily ticks - now and tomorrow. Whether you’re an operator, owner, supplier, or consultant, The Multifamily Mind is the easiest way to keep pace with trends of the industry.
Author
The Multifamily Mind
Category
Podcast website
Latest episode
Aug 20, 2025
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Episodes
From Situational Homelessness to Livelong Careers in Multifamily 20.08.2025 48:16
📅 Guests: Amanda Anderson | Leasing Professional 📅 Guests: Patra Quattlebaum | Leasing Professional 📅 Guests: D’Aaron Harris | Maintenance Technician 👔 Special Guest: David Williams | President & CEO of Entryway 👤 Host: Steve Wunch | https://salesmail.com ✨ In this inspiring episode, we continue our conversation with Entryway, the nonprofit tackling homelessness through careers in multif...
Regional Manager Speaks Out: The Good, Bad, and Beauty of Property Management 06.08.2025 44:33
📅 Guest: Naomi Wolfe | Experienced Regional Manager in Multifamily 👤 Host: Steve Wunch | Industry Principal at SalesMail (https://www.salesmail.com/mfh1) ✨ In this episode, seasoned regional leader Naomi Wolfe joins host Steve Wunch for a heartfelt and honest conversation about career growth, leadership, and what it really takes to thrive in multifamily. From starting as a leasing temp to becom...
Set It & Regret It? Why Multifamily Operators Get Mystery Shopping WRONG! 23.07.2025 48:46
📅 Guest: Audra LaMoon | Livewire Performance Consultants - https://www.livewireperformance.com/ 👤 Host: Steve Wunch | SalesMail - https://salesmail.com/mfh1 ✨ In this dynamic episode, Audra LaMoon brings her signature energy and international expertise to the Multifamily Mind Podcast. From luxury hotels to multifamily communities, Audra shares how consistent hospitality and immersive mystery sh...
The Hidden Psychology Behind Multifamily Community Events 09.07.2025 48:08
📅 Guest: Jese Gary | https://www.linkedin.com/company/luxegiving/ 👤 Host: Steve Wunch | https://www.linkedin.com/in/stevewunch1/ 🦸 Superpowered by: SalesMail | https://www.salesmail.com/mfh1 🎉 In this episode, we’re joined by community event expert Jese Gary, who brings a fresh and thoughtful approach to resident engagement. As Senior Account Executive at LuxeGiving, Jese shares the psychology...
The Theater of Multifamily: Why Creativity Wins 25.06.2025 47:20
📅 Guest: Justin Dilley | MRI Software - https://www.mrisoftware.com/ 👤 Host: Steve Wunch | SalesMail - https://salesmail.com ✨ In this energizing episode, Justin Dilley joins host Steve Wunch for a candid and creative deep-dive into leadership, innovation, and breaking the mold in multifamily. From LinkedIn content that stops the scroll to strategic disruption that actually moves the needle, Ju...
Reimagining Centralization: A Renter-First Approach 11.06.2025 49:38
📅 Guest: Tyler Christiansen | CEO of Funnel Leasing 👤 Host: Steve Wunch ✅ Sponsor: SalesMail | https://salesmail.com 🔥 In this future-forward and insight-packed conversation, Tyler Christiansen joins Steve Wunch to unpack how centralization, automation, and renter-centric models are transforming multifamily leasing. From the early days of Funnel to helping major operators reimagine the custome...
Paul McClain's Top Tips to Out-Market Your Competition 28.05.2025 48:02
📅 Guest: Paul McClain | Founder of Aiinat Brand Solutions | https://aiinat.com/ 👤 Host: Steve Wunch | https://www.linkedin.com/in/stevewunch1/ ➡️Connect: The Multifamily Mind Podcast | https://www.linkedin.com/showcase/the-multifamily-mind/ This podcast is brought to you by SalesMail - the easiest way to send personalized video messages via email, text, and CRM. Learn more at https://salesmail.c...
How David Williams is Creating Careers for Homeless in Multifamily 14.05.2025 33:06
Doing Good Work While Doing Good 📅 Guest: David Williams | President & CEO of Entryway Host: Steve Wunch🔥 In this inspiring and eye-opening episode, David Williams joins Steve Wunch to share how Entryway is transforming lives—and the multifamily industry—by connecting people experiencing situational homelessness with stable housing and career opportunities. David breaks down the real stories...
Stacey Hampton: Resident Relations Redefined 30.04.2025 54:27
📅 Guest: Stacey Hampton | Resident Experience Strategist 👤 Host: Steve Wunch Connect with Stacey – https://www.linkedin.com/in/stacey-hampton-noi/ Learn more about Asset NOI - https://www.assetnoi.com/ Connect with Steve – https://www.linkedin.com/in/stevewunch1/ 🎧 In this episode, we dive into: 📬 How intentional communication can transform resident experiences 🛠️ Empowering service teams as t...
Sales Success for Leasing Teams w/ Ali Kaid 16.04.2025 42:01
📅 Guest: Ali Kaid | Sales Support Team Leader at MRI Software 👤 Host: Steve Wunch Connect with Ali - https://www.linkedin.com/in/alikaid/ Learn more about MRI Software - https://www.mrisoftware.com/ Connect with Steve - https://www.linkedin.com/in/stevewunch1/ 🎧 In this episode, we dive into: 🚪 Ali’s chaotic first day in property management 🎯 Why personalized, intentional leasing is key to su...
Shelley Robinson: Future-Proofing Multifamily Operations 02.04.2025 29:48
What does it take to succeed in today’s fast-paced multifamily industry? Shelley Robinson joins Steve Wunch to discuss her journey, the obstacles she’s overcome, and the leadership lessons she’s learned along the way. From navigating change to inspiring teams, this episode is a must-listen for anyone looking to grow professionally and personally. Follow Alycia on LinkedIn - https://www.linkedin.co...
Alycia Anderson: Pushing Forward in Women's History Month 19.03.2025 36:36
We sit down with Alycia Anderson - TEDx speaker, disability advocate, and inclusion champion - to discuss intersectionality, disabling ableism, and the power of women in leadership. Alycia shares her personal journey, offers career advice for women in multifamily, and explains why moving beyond compliance is essential for true inclusivity. She also reveals who she believes is the most audacious wo...
Latrice Leake: The Future of Multifamily Culture 05.03.2025 28:41
DEI isn’t just about hiring—it’s about culture. In this episode of The Multifamily Mind Podcast, Steve Wunch talks with Latrice Leake about how Mission Rock Residential took a deep dive into their DEI efforts, reshaping policies, leadership, and training programs. Hear how they created an award-winning employee engagement program, made job postings more inclusive, and ensured every voice matters....
Stephanie Versin: Lessons on Centralization, Leasing, and Customer Focus 12.02.2025 42:46
The traditional leasing model is evolving, and Stephanie Versin, founder of SLG Consulting, is leading the charge. In this episode of The Multifamily Mind Podcast, host Steve Wunch dives into how organizational redesign and role specialization are transforming leasing teams. Learn how Veritas Investments streamlined operations, improved customer experiences, and empowered employees—all while lever...
Janice Szymanski-Dizuzio: Habits of High-Performing Leasing Teams 29.01.2025 32:44
WATCH THE BONUS EPISODE NOW! https://youtu.be/Iff5F8Xdh7s What does it take to deliver an exceptional resident experience and retain top talent in today’s multifamily industry? Janice Szymanski Dizuzio discusses how hospitality-inspired approaches are transforming multifamily operations. From personalized resident engagement to thoughtful onboarding practices, Janice shares actionable strategies f...
Liz Newkirk: A Legal Look at DEI in Multifamily 15.01.2025 53:41
Liz Newkirk shares her expertise on the legal landscape of DEI in multifamily and the world at large. DEI is about humanity, seeing people for who they are, and making sure practices are implemented in daily policies that foster progress and acceptance. Follow Liz on LinkedIn - https://www.linkedin.com/in/elizabeth-liz-n-79b76b36/ Follow Steve on LinkedIn - https://www.linkedin.com/in/stevewunch1/...
Yvette Evans: Multifamily Career Opportunities Galore 18.12.2024 35:15
Yvette shares the story of her career journey through multifamily and gives advice on how to develop your professional journey in the industry. Follow Yvette on LinkedIn - https://www.linkedin.com/in/yvettedevans/ Follow Steve on LinkedIn - https://www.linkedin.com/in/stevewunch1/ Stay Up-to-Date with the Multifamily Mind - https://www.linkedin.com/showcase/the-multifamily-mind/ Learn more about L...
Pam Pederson: Leveraging Storytelling in Everything! 04.12.2024 49:10
We dove into the magic of storytelling in the multifamily world, explored why enthusiasm can make all the difference, and shared some powerful ways to stay motivated and positive, even when faced with everyday challenges. Follow Pam on LinkedIn. Follow Steve on LinkedIn. Stay Up-to-Date with the Multifamily Mind . The Multifamily Mind Podcast is superpowered by SalesMail - the easiest tool to con...
Lissi Daniels: Tipping the Scale to Get You the Sale! 20.11.2024 36:13
3 keys to running a successful sales strategy? Find out in this episode of The Multifamily Mind Podcast with guest, Lissi Daniels! She and our host, Steve Wunch, discuss how understanding the buying in multifamily is vital for the success of selling in multifamily. Follow Lissi on LinkedIn Follow Steve on LinkedIn Stay Up-to-Date with the Multifamily Mind The Multifamily Mind Podcast is super...
Dr. Debbie Phillips: Say "YES" to Employee Engagement 06.11.2024 46:00
Ready for an in-depth conversation on how investing in the wellbeing of your talent will result in better business outcomes for your #multifamily organization? That's exactly what you are going to get when tune in to this episode, hosted by Steve Wunch. Follow Dr. Debbie on LinkedIn . Follow Steve on LinkedIn . Stay Up-to-Date with the Multifamily Mind . The Multifamily Mind Podcast is superpower...
Alycia Anderson: Accessibility is an Opportunity 23.10.2024 47:18
October is National Disability Employment Month! We had the pleasure of talking with the incomparable Alycia Anderson on how we can make the multifamily employment landscape more accessible and inclusive to those who identify as disabled. She told us about her journey from childhood, to working in leasing, to now being a critically acclaimed TEDx speaker! Follow Alycia on LinkedIn. Follow Alycia o...
Mike Brewer: Managing AI's Impact on Multifamily 09.10.2024 46:39
Join host Steve Wunch and guest Mike Brewer for a lively discussion on how AI is affecting the current multifamily landscape. You'll walk away from this episode having learned how you should be effectively blending the use of AI with human interactions to create a seamless experience for your potential residents! Follow Mike Brewer. Follow Steve Wunch. The Multifamily Mind Podcast is superpowered...
Marci French: The Evolution of DEI in Multifamily 25.09.2024 45:11
Join host Steve Wunch and guest Marci French as they they discuss diversity, equity, and inclusion in the multifamily workplace. From fair housing to everyday accessibility, they cover a wide spectrum of what diversity looks like in the industry and how we can pursue an inclusive and equitable approach. Follow Marci French . Follow Steve Wunch. The Multifamily Mind Podcast is superpowered by Sale...
Kara Rice: The Secret to Reducing Employee Turnover in Multifamily 11.09.2024 1:00:55
Half of your team could be looking for their next opportunity right now! Join host Steve Wunch and guest Kara Rice, VP of Education for Swift Bunny, for a discussion on how we need to rethink our biases and adapt to the new reality of multifamily talent management. The days of sticking with one company for decades are gone! Follow Kara Rice . Follow Steve Wunch . Swift Bunny's 2024 Mid-Year Emp...
Ian Bingham: 3rd-Party Do's & Don'ts 28.08.2024 43:52
Join host Steve Wunch and guest Ian Bingham, Senior Vice President Business Development at Buckingham Companies, their in-depth discussion of the state of the multifamily housing market as well as the best practices for property managers. Follow Ian Bingham . Follow Steve Wunch . Learn more about Buckingham Companies. The Multifamily Mind Podcast is superpowered by SalesMail - the easiest to...
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