The MSP Security Playbook | A Podcast from Heimdal

Welcome back to the MSP Security Playbook, the show where modern MSPs come to sharpen strategy, streamline operations, and secure sustainable growth. Brought to you by Heimdal Security, helping MSPs win with unified, AI-powered cybersecurity. In this season-finale episode, host Jacob Hazelbaker is joined by Jason Whitehurst, Founder of FutureSafe, the exclusive MSP provider of Heimdal Security in...

Welcome back to the MSP Security Playbook, the show where modern MSPs come to sharpen strategy, streamline operations, and secure sustainable growth. Brought to you by Heimdal Security, helping MSPs win with unified, AI-powered cybersecurity. In this episode, host Jacob Hazelbaker is joined by Harrison Baron, CEO of Growth Generators, host of the Brutally Honest podcast, and one of the most outspo...

Welcome back to the MSP Security Playbook, brought to you by Heimdal Security, your partner in unified, AI-powered cybersecurity designed to help MSPs win. In this episode, host Jacob Hazelbaker sits down with Ian Luckett, MSP growth expert and founder of the MSP Growth Hub, where he helps service providers scale profitably, build strong leadership teams, and step out of the day-to-day firefight....

Welcome back to the MSP Security Playbook, brought to you by Heimdal Security, the unified, AI-powered cybersecurity platform helping today’s MSPs scale smarter, operate efficiently, and lead with security at the center. In this episode, host Jacob Hazelbaker sits down with Dean Trempelas, MSP veteran, educator, and founder of Empath, a learning and professional development platform built for serv...

Welcome back to the MSP Security Playbook, brought to you by Heimdal Security, your partner in unified, AI-powered cybersecurity built for today’s modern MSP.  In this episode, host Jacob Hazelbaker sits down with Sam Levy, Partner at Drake Star, a global investment bank that has advised on more than 500 technology and tech-enabled service transactions. Sam leads their tech-enabled services practi...

Welcome to another episode of The MSP Security Playbook, brought to you by Heimdal Security, the unified, AI-powered cybersecurity solutions provider.  In this episode, host Jacob Hazelbaker sits down with Austen Clark, CEO of Jera IT Limited, a fast-growing Scottish MSP known for its resilience, innovation, and commitment to client trust. Under Austen’s leadership, Jera IT has integrated multiple...

Welcome to another episode of The MSP Security Playbook, brought to you by Heimdal Security, the unified, AI-powered cybersecurity solutions provider.  In this episode, host Jacob Hazelbaker sits down with Alice Violet, Marketing Leader in Cyber & Tech, Speaker, Storyteller, and Host of Cyber Made Human. After an unexpected leap from luxury travel marketing into cybersecurity, Alice has built...

Welcome back to the MSP Security Playbook, brought to you by Heimdal Security, the unified, AI-powered cybersecurity platform that helps MSPs cut through the noise, streamline operations, and grow more profitable security businesses. In this episode, host Jacob Hazelbaker sits down with Kevin Walker, owner of Black Swan Cyber, an MSP with a mission: to protect schools and educational institutions...

Welcome back to the MSP Security Playbook, brought to you by Heimdal Security, the unified, AI-powered cybersecurity solutions provider.  In this episode, host Jacob Hazelbaker sits down with Dave Sobel, former MSP owner, vendor leader, and now the voice behind the Business of Tech podcast, one of the most influential voices in the IT space. Dave pulls back the curtain on how he distills the overw...

Welcome back to the MSP Security Playbook, brought to you by Heimdal Security — the unified, AI-powered cybersecurity solutions provider.  In this episode, host Jacob Hazelbaker sits down with Adam Pilton, Cybersecurity Advisor at Heimdal and former Detective Sergeant in the UK police cybercrime unit.  With 15 years of frontline policing and digital investigations under his belt, Adam brings a rar...

Welcome back to the MSP Security Playbook, powered by Heimdal Security, the unified, AI-driven cybersecurity platform designed to help MSPs streamline operations and scale profitably. In this episode, host Jacob Hazelbaker is joined by Luis Giraldo, Chief Evangelist at ScalePad and seasoned MSP operator, to tackle a crucial mindset shift: moving beyond tools and tickets toward customer success. Lu...

Welcome back to the MSP Security Playbook, brought to you by Heimdal Security, the unified, AI-powered cybersecurity solutions provider helping MSPs streamline operations and grow stronger security businesses. In this episode, host Jacob Hazelbaker is joined by Michael Bakaic, founder of Iceberg Cyber, to tackle one of the most dreaded yet most critical parts of running a successful MSP: sales. Mi...

Welcome to another episode of the MSP Security Playbook, brought to you by Heimdal Security — the unified, AI-powered cybersecurity platform that helps modern MSPs win. This week, host Jacob Hazelbaker is joined by Dan Di Pisa, President & CEO of Fusion Cyber Group, for a powerful and eye-opening conversation about the realities of cybersecurity in the MSP space. Dan shares the moment that cha...

Welcome back to the MSP Security Playbook, brought to you by Heimdal Security — the unified, AI-powered cybersecurity solutions provider that helps MSPs grow stronger and more secure. In this episode, host Jacob Hazelbaker is joined by Dustin Bolander, founder of Beltex, a specialist in insurance and compliance for professional service providers. Together, they tackle one of the most dreaded — yet...

Welcome to another episode of the MSP Security Playbook, brought to you by Heimdal Security—the unified, AI-powered cybersecurity solutions provider that helps MSPs streamline operations and grow more profitable security businesses. In this episode, host Jacob Hazelbaker sits down with Kevin Lancaster, founder of Channel Program, a platform designed to give MSPs and vendors the data they need to m...

Welcome back to the MSP Security Playbook, presented by Heimdal Security — your partner in unified, AI-powered cybersecurity solutions. This podcast helps managed service providers (MSPs) cut through the noise, eliminate inefficiencies, and build stronger, more profitable security businesses. In this episode, host Jacob Hazelbaker sits down with Ross Brouse, president and COO of Continuous Network...

Welcome back to the MSP Security Playbook, powered by Heimdal Security — your partner in unified, AI-powered cybersecurity.  In this episode, host Jacob Hazelbaker is joined by Paul Green, founder of MSP Marketing Edge and host of the popular MSP Marketing Podcast. Paul has helped hundreds of MSPs ditch random acts of marketing in favor of a systemised, scalable approach to lead generation and cli...

Welcome to the first episode of the MSP Security Playbook, brought to you by Heimdal Security — the unified, AI-powered cybersecurity solutions provider.  This show is designed to help managed service providers (MSPs) cut through the noise, streamline operations, and grow more profitable security businesses. In this episode, host Jacob Hazelbaker sits down with none other than Nigel Moore, founder...

The MSP Security Playbook is the go-to podcast for managed service providers ready to scale smarter, boost profitability, and lead with next-gen cybersecurity solutions. Brought to you by Heimdal Security, each episode delivers practical strategies, expert interviews, and real-world examples to help MSPs cut through the noise, eliminate inefficiencies, and future-proof their business. Tune in for...