The MSDW Podcast

Long-running Microsoft Dynamics 365 Business Central environments are at risk for becoming complicated and causing pain for users. But don't rush to blame such issues on bad decisions or mistakes. A BC system can easily accumulate a mix of inefficiencies, workarounds, and issues as a result of many small and innocent-seeming decisions that accumulate over time, say our guests, Microsoft MVPs Cynth...

EPPC 2026 begins soon, and MSDW is a media partner of the event with on-site coverage planned. To prepare, we talked to one speaker who will be presenting two sessions at the event, Microsoft MVP Sean Astrakhan. Sean tells us about his two session, one on building accurate AI with Azure tools, and another focused on building better integrations with Power Automate and more advanced tools. We discu...

This episode is sponsored by Stratos Cloud Alliance . As Microsoft expands the capabilities of M365 Copilot, Copilot Studio, and surrounding tools, partners must work to understand the updates and translate them into meaningful guidance for their clients. That ability to mature AI skills in a rapidly evolving marketplace requires partners to bring a combination of skills to bear, according to our...

Steve Mordue joins us to talk about the AI landscape that SMBs are facing today and how that led to his team's launch of a new AI offering, RapidClaw , an OpenClaw-based agent framework that made it to market before the reveal of Microsoft's latest autonomous offering category, Autopilot, and the first of its agents, called Scout .   Steve explains how he has made sense of some of the big choices...

This episode is sponsored by Velosio . Organizations are feeling increasing urgency to make decisions about the future of their legacy solutions. Demands around security and sustainability become more challenging to meet over time, and as cloud solutions continue to evolve, IT and business leaders may see uncertainty in their path toward modernization. Our guests on this episode are Velosio's Caro...

In this episode we are talking with Jeremy Vyska, he's a Microsoft MVP as well as a solution architect, developer, and community leader who recently started an article series with MSDW, Field Notes on Agentic Development. The first piece discusses BCQuality, a community project focused on Business Central development best practices.   We discuss some of Jeremy's experiences and observations from D...

In this episode we look back at DynamicsMinds 2026 with two guests representing a new sponsor of the event, Loveable. Olof Hedin joined Loveable's go-to-market effort, and if you recognize his name, it's probably because he was an executive in the Microsoft partner channel until quite recently. He also has an interesting family connection to the startup, which he explains. You'll also hear a bit f...

This episode is sponsored by XPLUS . In this episode, we explore how teams can move from reactive firefighting to proactive, evidence-based control. We cover why SQL, AOS, and Batch need to be seen as one correlated system, how custom metrics bridge the gap between technical data and real business activity, and what a structured performance optimization cycle actually looks like in practice - from...

This episode is sponsored by Stratos Cloud Alliance . In this episode, we dive into the evolving Microsoft partner landscape and what it means for growth-minded organizations navigating CSP changes, AI adoption, and cloud strategy. The conversation explores how partners can adapt their go-to-market approach, build sustainable recurring revenue, and take advantage of new opportunities across Micros...

MSDW was on-site at Directions North America 2026 as a media partner, and we took some time to chat with participants about the event and their outlook on the Microsoft channel. In this episode, three product leaders from Truvio join us to discuss the team's plans, their experiences at Directions North America, and how they are working with SMB ERP partners. Our guests, Tim Kahne, Ari Liukko, and...

MSDW was on-site at Directions North America 2026 as a media partner and we took some time to chat with participants about the event and their outlook on the Microsoft channel . In this episode, IAMCP international president Elena Baeva joins us to discuss her work with the organization, some of her priorities as president of the organization, what makes this volunteer organization so effective as...

This episode is sponsored by XPLUS .  Traditional regression testing in Dynamics 365 Finance & Operations breaks down as complexity and test volume grows, but the causes can be hard to identify. Our guest, Bartosz Spiech from XPLUS, discusses how XPLUS's new software introduces a more effective approach based on smoke testing, autonomy, and observability. We also discuss how emerging concepts like...

Directions North America 2026 begins on April 27. MSDW is a media partner of the event, and in preparation for the event, we sat down with event organizing team vice president and content chair Trish Boccuti to learn more about what attendees can expect throughout the week. This year's event builds on past Directions North America experiences, Trish tells us, but also expands the agenda. The organ...

This episode is sponsored by Flywire . A/R teams running on Business Central are dealing with more invoices, more complexity, and less time to manage it. In this episode, we sit down with Caroline Broms from Flywire — the company behind Invoiced, an award-winning A/R platform trusted by finance teams worldwide — to discuss the company's recent work in the Microsoft ecosystem and learn about their...

This episode is sponsored by STAEDEAN . The unique business process requirements of the equipment rental industry present real challenges when planning for investments in IT systems to improve for financial and operational management. Assets are under heavy use, but also changing hands frequently as demand for rental over ownership grows, customer service expectations change, and financial pressur...

On this episode we are recapping last week's AI Agent & Copilot Summit 2026 conference, which brought together Microsoft officials, partners, and customers for three days of customer education and education. MSDW was a media partner of the event and in addition to event news and announcements we have already covered, we talked to industry veterans for more perspective on how their work with Micros...

This episode is sponsored by Yooz . Efforts by finance teams to make productive use of AI still vary widely, but a growing number of organizations could be progressing toward establishing use cases for their core processes. New data from Yooz finds that the momentum appears to be real, and that confidence is trending upward as familiarity grows. To learn more about these findings, which Yooz will...

This episode is sponsored by  Velixo . Year‑end pain in Dynamics 365 Business Central environments stems less from effort and more from weaknesses in the close process. Our guest, Velixo senior product manager and CPA Jim Norton, shares his latest views on the implications of a challenging year-end close, its link to audit friction, and the issues that arise when teams are rebuilding reports, rely...

This episode is sponsored by Avalara . Every year brings tax changes at the local, state, and national level, and Avalara has captured the latest updates in their newest tax changes report , which is available now. Avalara's vice president of government relations, Scott Peterson, joins us to discuss some of the report's findings and major themes, including what Scott calls 'off the charts' levels...

This episode is sponsored by Truvio . Enterprise systems bring order and control to complex organizations, but in the most challenging business processes like AP and commerce experiences, friction can persist. On this episode we are discussing how Truvio, the new brand representing SignUp Software and multiple Dynamics 365 solutions, works with partners to deliver real-world improvements to ERP cu...

As 2026 rolls along, Microsoft partners understand that they operate in an ecosystem dominated by AI ambitions. But the channel story goes a lot deeper, and attendees at PartnerIn's inaugural Vibe conference brought a broad range of ideas, experiences, and stories with them. The event did not ignore AI, and some sessions dove into topics around how partners are incorporating it into end-to-end bus...

In this MSDW podcast episode, Mariano Gomez Bent, Chief Technology and Product Officer at Mekorma, shares a technology leader's perspective on moving to Business Central. Drawing from Mekorma's own transition from GP to Business Central, Mariano discusses key considerations around cloud security, selecting the right implementation partners, and managing change across teams. The conversation highli...

This episode is sponsored by PlanAutomate . Enterprise Project Management (EPM) is not the typical project management that most people have experienced at work. EPM brings projects out of their silos and into the fold of business by integrating functions and processes with finance, supply chain, production, HR, and other key workloads. In other words, EPM is all about putting projects at the core...

Microsoft partners have a new event experience to consider in early 2026: PartnerIn's Vibe 2026 . Note: MSDW is a media partner of Vibe 2026. Register with code FeeltheVibe15  for 15% off your registration. The conference takes place January 28 to 30 on South Padre Island. And while it is new, the founders and event organizers, Molly Fuchsel and Liz Hallen, bring years of work in the Microsoft eco...

This episode is sponsored by SignUp Software .   The e-invoicing landscape is evolving in North America with increasing regulatory pressure and growing customer demand for automation and efficiency.   Our guests on this episode, Johan Niedomysl, COO of NAB Solutions Inc. and SignUp Software's product manager  Tomás Navarro and director Bob Monio, set the scene for the growing role of e-invoicing i...