The MRO Show

The multifamily industry is facing multiple challenges. John Daniell, Executive Vice President of Sales at Chadwell Supply, believes our industry is resilient, that now is a time for opportunity, not worry. Hear this multifamily industry veteran’s perspective on how owners, operators, and suppliers can be tactical in managing today’s challenges—mitigating the impacts of tariffs, price volatility,...

Maintenance is every multifamily community’s most important amenity. Join Adam and multifamily technology solutions developer Sean Landsberg, as they discuss brand-new ways for multifamily managers to motivate and reward their maintenance teams. Developed by multifamily managers to help their maintenance technicians be more motivated, engaged, and productive, AppWork is making a big splash in mult...

Chadwell Supply developed Brothers brand HVAC equipment to meet the specific needs of the multifamily industry. But what does it REALLY mean for Brothers to be “Built for Multifamily.” Adam and Matt answer that question by taking a look at each aspect of the Brothers units, breaking them down, and describing how each feature answers a direct need for multifamily communities. Host: Adam Porter, Mar...

Ashley Rowland has been in the multifamily industry for more than two decades, finding success on the property and supplier side of the business. Known as the “Multifamily Nerd,” Ashley uses real numbers and reliable data to help property teams find practical, sustainable ways to increase their NOI. If you want to decrease turnover, increase retention, and help your property get an edge in an incr...

Renovation Manager Morgan Bartkowiak shares some new ways to think about multifamily property upgrades and unit updates. With a good plan and the right partner, small changes can make a huge difference in renovation ROI.

With the refrigerant transition underway, HVAC pros need to know whether their tools are up to the challenge. Join host Adam Porter as he welcomes Matt Trotter, Chadwell Supply’s HVAC expert, to break down what maintenance teams can keep, what needs to be replaced, and how to stay safe when working with A2L refrigerants.

A2L refrigerants are entering the residential HVAC marketplace. What are they, how do they compare to R-410A and to each other? And how are suppliers positioned to meet customer demand for refrigerant and equipment in the multifamily marketplace?  Chadwell Supply Executive Vice President of Sales John Daniell helps answer these questions—and more.

When a unit refresh is done right, prospective residents experience the difference the moment they walk in the door. That reaction is the first step in realizing fast NOI after a property update. Join renovations expert Jimmy Scott as he explains how multifamily teams can maximize their income with minimal expense.  Host: Adam Porter Guest: Jimmy Scott, Vice President of Renovations, Chadwell Supp...

How do we build strong teams and develop good people in a high turnover environment?  Rebecca Wagner and Bert Wray discuss practical answers to one of the most pressing needs in the multifamily industry. Host: Rebecca Wagner, Regional VP, National Accounts, Chadwell Supply Guest: Bert Wray, Regional VP, National Accounts, Chadwell Supply

Technology is causing shifts in how we do what we do in multifamily. How do we maintain relationships as we seek the benefits technology offers? In this episode, two longtime industry veterans, Rebecca Wagner and Bert Wray, discuss how technology is changing every aspect of property management and maintenance in the multifamily industry. Host: Rebecca Wagner, Regional VP, National Accounts, Chadwe...

James Ronayne with Whirlpool Appliances talks about supply chain innovations and new product lines developed with multifamily properties in mind.  Recorded live from Chadwell Supply’s 2024 ONE Conference and Vendor Partner Tradeshow. Host: Adam Porter  Guest: James Ronayne

Live from NAA 2024! Food insecurity remains a problem in countless communities across the country. Adam Lowy, Founder and Executive Director of Move for Hunger, shares about how their national organization delivers food to communities in need. The food stays local, feeding families in their area, and multifamily communities play a huge part. Host: Rebecca Wagner Guest: Adam Lowy

Trust is the cornerstone of all successful relationships, personal or professional. In this episode, Stephanie and Michelle take a deep dive into the dynamics of trust. This insightful conversation will equip you with tools and strategies to foster stronger, more resilient connections. Host: Michelle Childers, VP of Industry Relations, Chadwell Supply Guest: Stephanie Puryear Helling, CAPS®, CAM®,...

Is it true that success happens when companies put their employees first? Leslie and Jermaine explore this approach to leadership and why it works. Discover tried and true strategies for creating an environment where people want to be and learn how to transform employees into customer service enthusiasts. Host: Jermaine Weathersby, National Account Manager, Chadwell Supply Guest: Leslie Mathis, St...

Learn about a national nonprofit organization pioneering a program that removes barriers to employment, connecting people in need of a second chance with opportunities to develop marketable skills that will help them build a brighter future. Host: Matt Trotter Guests: David Williams and Jason Zerbe, Entryway

Matt talks with David Chadwell about the service-first culture of Chadwell Supply. Hear about some of the strategies that have made Chadwell Supply the largest privately-owned supplier in multifamily and learn why David believes success really all comes down to building relationships. Host: Matt Trotter, Director of Education, Chadwell Supply  Guest: David Chadwell, Managing Partner

Chadwell Supply Director of Education Matthew Trotter answers questions about the UL 217 8th Edition Fire Safety Standards, which went into effect on June 30, 2024. Why the new technology, and how will it benefit multifamily communities? Host: Adam Porter Guest: Matt Trotter

Josh and Matt share practical life lessons about the wisdom that comes through failure. This inspiring conversation will help you think deeply and critically about your goals, your plans, and your motivations. Find your “why” and make it happen! Host: Matt Trotter, Director of Education, Chadwell Supply  Guest: Josh Nichols, National Director of Business Development, Guardian Construction

Peter Walbolt with GE Appliances shares a new and exciting innovation that multifamily property teams will want to know about.  Recorded live from Chadwell Supply’s 2024 ONE Conference and Vendor Partner Tradeshow. Host: Adam Porter  Guest: Peter Walbolt

Water and energy efficiency expert, Katie Webb of AM Conservation, discusses efficient solutions for multifamily properties interested in saving time, money, and natural resources. Discover new products designed to make MRO easier and more efficient. Recorded live from Chadwell Supply’s 2024 ONE Conference and Vendor Partner Tradeshow. Host: Adam Porter  Guest: Katie Webb of AM Conservation

Two multifamily plumbing product experts—Chris Colton (State Water Heaters) and Trevor Loxton (Sharkbite®)—share about new products coming to market. Learn more about how manufacturers are listening to multifamily MRO professionals, developing items to make multifamily maintenance easier. Recorded live from Chadwell Supply’s 2024 ONE Conference and Vendor Partner Tradeshow. Host: Adam Porter  Gues...

Strategic Partnerships Manager and veteran Property Manager, Jessica Tierney, shares lessons learned from more than 30 cap-ex community updates. Jessica and Show host, Adam Porter, talk about budgeting, building relationships with vendors and local officials, permitting, planning for surprises, and lessons learned from good, bad, and ugly renovation experiences.

In this special MRO Show “Short” Ashley Foree with Move for Hunger talks about how her organization is working with multifamily communities across the country to provide quality food for people in need.  Recorded live at the 2024 Chadwell Supply ONE Sales Conference and Trade Show.

Host Adam Porter and HVAC maintenance expert, Chadwell Supply Director of Education Matthew Trotter, discuss the shift from R-410A to A2L refrigerants. They talk target dates, as well as how the deadlines for the production and sale of 410A refrigerant and equipment will impact multifamily budgets and operations.

Kelsey Pearlman with AirQuest® (Carrier) Heating & Cooling shares her perspective on the ongoing shift from 410A to A2L, discusses manufacturing deadlines, their chosen refrigerant 454B, and HVAC training. Recorded live from Chadwell Supply’s 2024 ONE Conference and Vendor Partner Tradeshow