The Monument: Behind the Barricade

The Mo Marketing team is taking you Behind the Barricade once again! This time we’re teaming up with our production manager, Leighton Olson, to tackle all things behind the scenes production, stagehands and more! Tune in as we chatabout what it takes to manage a year around production team at The Monument!

Ever wondered how ticketing works behind the scenes at our venue? Ticketing Operations Manager Evan joins us to walk through our ticketing playbook — from the platforms we use to how we keep our fans protected from fraud and scams. Whether you're a regular or planning your first visit, this episode has everything you need to know before you buy.

Last fall, we set up a Call for Kindness booth in our concourses — and the response was something we'll never forget. People picked up the phone, spoke from the heart, and left behind messages that stopped us in our tracks. In honor of Mental Health Awareness Month, we're opening the booth back up — this time, for you to listen. This episode is 10 minutes of the most heartwarming, upliftin...

Buying a ticket is just the beginning! In this episode of Behind the Barricade, we're pulling back the curtain on all the extras that make our venue special — from the perks we offer artists behind the scenes to the little touches that make the night unforgettable for fans. Think upgraded experiences, thoughtful hospitality, and the stuff that keeps people coming back!

We're wrapping up 2025 with a special bonus episode dedicated entirely to looking back on what an incredible year it's been at The Monument. In this episode, we're going behind the barricade to chat about our biggest stats, key metrics, and the milestone moments that defined 2025. From record-breaking highlights to the wins we're most proud of, this is a full breakdown of the year...

A strong workplace culture doesn’t happen by accident—it’s built with intention.  In this episode of Behind the Barricade, our team sat down with our Team & Culture Coordinator, Brittney, to talk about the role culture plays in shaping our organization. From supporting employees and strengthening teamwork to reinforcing the values that guide our work, this conversation explores how culture imp...

We took a deep dive behind the barricade this month! Listen in as we chat with Deputy Director, Tracy Heitsch, and Engineering Manager, Rory Hammerbeck! This episode we cover all things finance and capital maintenance- from how we constructed out facility all the way to how we maintain it so we can keep bringing the best in entertainment to Rapid City!

We're back with a BRAND-NEW bonus episode! We went Behind the Barricade with a special guest, AllyFormanek, CEO of Visit Rapid City to talk about the real impact of our biggest events. From BHSSR to RRC, we’re diving into how these iconic weekends fuel local tourism, support businesses, and help shape the story of our city. Becausethese events aren’t just traditions… they’re what makes us a de...

The Behind the Barricade Crew sat down with Rapid City Rush President, Jared Reid, to talk everything RUSH hockey! Tune in to hear about everything that goes into running an ECHL hockey team from on the ice to front office operations.

This episode, we’re heading behind the scenes—way behind. Ops Manager Nate Kleinschmit is in the hot seat this month, giving us a look at how our building transforms, adapts, and rises to the occasion for every single event. Join us as we discuss all things building operations, from lightning-fast venue changeovers to the daily grind of keeping a massive facility spotless. We’re swapping stories a...

Join your favorite hosts for a deep-dive this month as we tackle the questions we get asked the most. Fresh off our social media FAQ series, the Behind the Barricade crew is back in the booth—ready to break things down, clear things up, and answer as many of our community’s burning questions as humanly possible.

The Monument team diving into the cornerstone of our event calendar — our Pillar Events. We’re sitting down with Business Development Manager, Tanya Gray, to talk about the long-standing traditions, unforgettable events and community connections that make our venue unique. From rodeos to powwows to tournaments and beyond — discover why these signature gatherings are more than just events; they’re...

What happens when your venue hosts five major events in a single day? You get one of the wildest, most unforgettable marathons of teamwork ever! In this Behind the Barricade bonus episode, voices from almost every department pull up a chair to relive our busiest day of the season. You’ll hear from event coordinators, operations, food & beverage, guest services, marketing, and more — each shari...

This month The Monument team is pulling back the curtain on one of our hottest topics- Booking 101! Joining us this month is Executive Director, Craig Baltzer. Listen in to learn everything you need to know about how we book events at The Monument!

Trailer: Step behind the barricade with The Monument Marketing and Corporate Sales team in this all-new podcast! Come behind the scenes of the live event and entertainment industry for an exciting peek at how The Monument books shows, supports our community and brings some of the best live entertainment to the region!