The Modern Insurance Agency Back Office

The primary focus of this podcast episode revolves around the significant insights shared by Robert Slayton, an esteemed expert in employee benefits and author, who elucidates the intricacies of managing healthcare costs while enhancing the quality of employee benefits. During our discussion, Slayton reflects on his personal journey through the tumultuous landscape of the healthcare industry, part...

Episode Summary: In this episode of The Modern Insurance Agency Back Office , Darlene Kittrell sits down with Keith Nabb to discuss his journey from launching an insurance business out of his bedroom in 1995 to building one of Georgia’s leading Medicare-focused agencies. Keith shares how persistence, adaptability, and long-term relationship building helped him scale Affordable Medicare Solutions i...

Episode Summary: In this episode of The Modern Insurance Agency Back Office, Darlene Kittrell speaks with Danette Beck about her long-standing career in construction insurance and her role at Astrus, a managing general underwriter specializing exclusively in complex construction risks. Danette shares how the company supports contractors, brokers, and clients through deep specialization in casualty...

Episode Summary: In this episode, Darlene sits down with Richard Davis to explore his unexpected entry into the travel industry. Starting at just 21 years old, Richard shares how persistence,and a bold “fake it till you make it” mindset landed him his first opportunity as a tour director with Grand Circle Travel. From managing international tours with little experience to navigating crises like ty...