The Millennial Dentist

In this episode of the Millennial Dentist podcast, I discuss the topic of new hygienist work with my guest, Emily. We share insights on standing out and adapting to your hygiene position. Reporting plays a crucial role in dental practice, measuring team achievements and effectiveness within a specific timeframe. Mastering dental photography is a primary challenge for new hygienists, taking months...

In this episode of the Millennial Dentist Podcast, I emphasize the significance of training your team and front office to engage in human interaction rather than transactional communication with patients. Adopting this mindset helps build a strong bond in the practice-patient relationship. Patients are more likely to return when we establish this connection. Additionally, it creates a welcoming at...

In this episode, I dive into the intricacies of dental practice management, offering insights into the strategic decisions surrounding the retention or dismissal of dental insurance providers. Drawing from my experiences and industry knowledge, I stress the importance of maintaining insurance relationships until reaching the desired practice scale and provider levels. Exploring the concept of neve...

In this episode of the Millennial Dentist podcast, I share my personal journey and the principles that shaped my success in dentistry. Reflecting on the hustle, commitment to continuous education, and the willingness to put in the work that defined my early years, I offer insights tailored for new graduates and associate doctors. The discussion revolves around the crucial concept of the "Associate...

In this episode of the Millennial Dentist podcast, Dr. Sully Sullivan passionately addresses the challenges faced in dental practice, emphasizing the need for setting boundaries, maintaining empathy without taking on unnecessary responsibility, and adhering to essential rules. Dr. Sullivan shares a real-life scenario highlighting the importance of effective scheduling, team communication, and the...

In this episode of Millennial Dentist Podcast, I talk into the intricacies of managing a dental practice as the year winds down. As practice owners, we explore crucial considerations such as equipment purchases, tax planning, and projecting production for the upcoming year. I stress the importance of strategic growth, optimizing your practice, and the potential pitfalls of building a practice sole...

In this episode of the Millennial Dentist podcast, we're diving into the game-changer in my career – dental implants. I can't stress enough how crucial a strong foundation in extraction and grafting is for long-term success. Allow me to take you through my journey, from embracing guided surgery for efficiency gains to the groundbreaking practice of taking final impressions on the day of implant pl...

In this episode of Millennial Dentist Podcast, I reflect on my journey, highlighting the importance of embracing experiences, including challenges, for continuous improvement. The episode delves into the role of therapy in understanding personal and team dynamics, emphasizing the need to acknowledge and support each other's struggles. I also discuss the significance of a balanced communication app...

In this episode of Millenial Dentist,  Dr. T Bone, Dr. Sully, and Dr. Craig Spodak engage in a dynamic discussion on the multifaceted aspects of dentistry, entrepreneurship, and personal fulfillment. Driven by a passion for building organizations that transcend profit centers, the trio explores the profound impact of creating a supportive dental culture. They talk into the critical diagnostic skil...

In this episode of the Millennial Dentist podcast, I emphasized the importance of evolving dental treatment planning beyond traditional approaches. Acknowledging the gaps in dental education, particularly in communication skills, I urge you to align their clinical knowledge with effective patient dialogue. The episode covers the challenges of overtreatment and highlights the need for communication...

In this episode of the Millennial Dentist podcast, T-Bone and I talk about the crucial role of team bonuses and the balance between base pay and bonus structures in dental practices. The importance of transparent communication, commitment to goals, and driving revenue for bonus success is discussed, offering valuable insights for practice owners and teams. Efficiency and clinical skills are emphas...

In this episode of the Millennial Dentist podcast, I explore strategies for ensuring the success of your dental associates. A scheduling approach that emphasizes limiting specific procedures to prioritize quality over quantity is the key. By blocking certain procedures and assigning them to capable providers, we optimize our menu of services, promoting growth and efficiency. As the practice owner,...

In this episode of the Millennial Dentist podcast, I explore the important role of dental associates in driving practice growth. We'll dive into the importance of building financial flexibility, allowing you to take calculated risks and elevate your practice to new heights. I'll share insights into the strategy of balancing risk and reward and how bringing dental associates on board can have a tra...

Let’s continue this conversation about financing. The fact of the matter is that financing makes comprehensive dentistry possible for a lot of people. And there’s a lot to consider here. Are you hesitant to offer comprehensive dentistry out of fear that the patient can’t afford it? That’s the mindset that needs to be shifted, because financing is something that helps patients as long as it is cons...

Financial menus have changed the way we do business. Let’s be real, dentistry is expensive and no matter what type of client you have in the chair, they need to be presented with different options to help make it affordable or at least manageable.  Aubrey, our Director of Operations at Sullivan Dental Partners is back on for this conversation on financial arrangements and financial menus. She help...

Like it or not, 3D printing is on its way and milling may soon be a thing of the past. But right now, is it sustainable? Is it realistic? In this episode, Dr. Sully discusses what printing crowns looks like, what the costs are, what problems it solves, and the pros and cons of implementing a system now. Ultimately, it’s about leveraging technology to grow your business. Can this new technology do...

No matter what industry you are in, if you work with other people, there will be office gossip and drama. It’s inevitable, but there are ways to deal with it that leave people feeling safe, less stressed, and less impacted by the office gossip. Doc Jock joins the conversation because he’s dealing with this situation in his practice right now. Without going into the specifics, you’ll be able to hea...

We all have issues that come up with team members. It’s human nature and we have to be prepared for whatever happens when people are put into groups.  Andrea Deloach is a practice assistant here and she joins this conversation on how to lead team members more effectively and how to handle uncomfortable situations. Andrea runs a lot in this practice and takes on the bulk of the growth of team membe...

This episode pertains to every type of dentist, owner, and associate out there. No matter how you run your business, whether or not you are looking to expand, or how many chairs you have in your practice. Today we’re talking about the value of a chair. Leaning into the value of a chair was really eye-opening. Each chair has a ton of potential but you have to break it down by its use. Who is using...

It’s important to take a close look at metrics. They are important tools to use when making decisions. But the metrics you look at and the goals you set around them all depend on how you run your practice. There was a recent article penned by Mike Abernathy around KPIs for your practice. Mike joins the Millennial Dentist Podcast to talk about the points in the article and to share his experience i...

It’s important to learn through every experience and Sully certainly has learned a lot from the loss of his first associate. This conversation with TBone is all about where Sully and the practice went wrong in keeping this associate and what they could have done better to prevent it. Failure isn’t a bad thing. There are different challenges presented when hiring associates and those challenges var...

Welcome back to part 2 of a previous conversation with former associate Dr. Jackson. Dr. Jackson has recently taken the opportunity to shift from associateship to ownership and with that change comes a lot of decisions. In part 1, Dr. Jackson shared his journey, how he made decisions for his new practice so far, and he laid his fears all out on the table. In today’s installment of this conversatio...

Dr. Jackson is a current associate who is about to take the leap to ownership! It’s very exciting for him and we’re really happy for him and this opportunity. Of course it is a blessing and a curse because we are now faced with replacing him, but with transparency early on, we knew this would happen one day when we took Dr. Jackson on as an associate. Our conversation today is all about this upcom...

For years we have used CEREC Dental Milling machines and they are excellent. But it is so exciting to get something new in the door. So today, we’re talking all about some new tech in the practice and why the clear choice was a new VHF lab mill. You’ll learn all about some of the challenges we’ve run into with existing technology which you may also relate to and you’ll learn the things we hope to...

Goal setting and reflecting on last year are big buzz words at the start of a new year, but for business owners, these things are crucial. But when it comes to reading reports, what numbers are important? What do they all mean? And most importantly, how can we use these numbers to set goals and drive the business forward? In this episode, Aubrey joins me as we dig into our own metrics and discuss...