The Michelle Pascoe Hospitality Podcast

In this episode I chat with Laura Elkaslassy, aka the Profit Pioneer runs 4 successful businesses.  She is a sought after Money Mentor, Trainer and a certified Profit First Professional. Laura shares her 15 years experience in the financial services industry discussing the importance of financial literacy and the connetion between wealth and wellness.   If you think PROFIT is a dirty word then thi...

A challenge to embrace better sleeping habits and support veterans and their families.  In the month of March. The Veterans Benevolent Fund (the charitable arm of the RSL & Services Clubs Association) is launching the inaugural fundraising month ‘Snores for a Cause’, creating awareness for veteran wellbeing. Healthy sleep habits is an area that isn’t discussed enough in health and wellbeing circle...

Anna Porter is the Principal of Suburbanite.  As an accomplished valuer for almost 20 years, Anna has worked on many institutional portfolios with thousands of assets across various property sectors.  She still enjoys working one on one with “Mum and Dad” investors, while rolling out the very first National Franchise Company in the property investment and buyer’s agent sector.  A regular on TV and...

Take your business from Best Kept Secret to Household Name.  Share the stories of your business, customers and team to build connections that will lead to increased business. Liz Nable from Nable My Business has a passion for entrepreneurship and business.  Originally a TV journalist, Liz spent 15 years working around the world, including 6 years in New York. Now more than ever you need to take co...

In this episode I share with you the importance of story telling and my recent travel experiences where story telling both verbally and visually have created long lasting memories and a deep connection with the people and land. Sharing stories with your team, members and guests connects each one of.  The feeling of belonging.  Stories are a part of being who we are.  We all tell and share stories...

Fiona Keary founder of Style Liberation. She helps women 35+ to create a wardrobe full of outfits they love without starting from scratch through her in-person and virtual consultations, online program The Style Transformation and Super Styler membership. Fiona shares with us it's not just about the look, it's how we feel inside.  Wearing the right clothes gives us confidence.  This episode is ful...

Jason Linke, at 28 is the CEO of North Bondi RSL Club.  A Club steeped in history, respect and mate ship.  Raised in beautiful Ulladulla, by his Dad and grandparents with his sister Pam, community and family have always been close to his heart.  His strong work ethic and values from his family has provided Jason the foundation over the past 10 years for his career. Starting out sharpening KENO pen...

Twelve months ago, Arely Carrion took a sabbatical from Mounties to become a Domestic and Family Violence advocate, facilitating education and awareness programs across the Club industry.  Arely has now returned to Mounties as Executive Manager Community, to build on and expand the current community initiatives already in place. This allows Mounties an opportunity to do a deep dive and really focu...

Yvonne Shepherd is the Founder and CEO of Women's Fitness Adventures - Australia's premier hiking community for women. Yvonne shares her love of hiking and connecting women globally through her online and in person hiking programs and adventures. Not only is Women's Fitness Adventures changing women's lives through increased health and wellness, it is creating connections and community amongst wom...

Prue is a Grant Master – an accomplished grant writer who gained $49.8 million in grant funds for clients in six years. From $5,000 trailers to multi-million-dollar community-changing infrastructure, the grants helped businesses, community groups and non-profit organisations realise their big and little dreams. With this achievement still settling in her slipstream she set a fresh direction in 202...

Paul Tory - CEO & founder of Foodbomb provides an insight into their modern online platform that has moved the antiquated ordering practices of supplies of the past to the 21st century.   Looking at the past two years challenges, the impact of staff shortages, the growth of suppliers and what lies ahead in 2023.  

Jo Saunders is the LinkedIn Demystifier, helping people connect since the early 90's.  In this episode Jo shares her knowledge and expertise on why you should be present and connected on LinkedIn.  Personally I've been on LinkedIn for well over a decade and a Premium Member since 2013.  I highly recommend you listen to this episode.

Sallianne Faulkner is the President of Ramsgate RSL, Director of Clubs NSW, Netball NSW, small business owner, farmer and the GM of Bayside Women's Shelter.  In this episode Sallianne, shares her journey as someone who is committed to making an impact on their community, seeking to make her corner of the world a little better than how she found it.

In this episode I chat with Luke Richards, CEO of Culburra Bowling Club about setting boundaries.  Why they are important to him and why he wants to share the difference that it has made to his work life and home life and how it can make a big difference to you.  Why do you need to have work emails on your phone or take calls after you leave?  Start by analysing your daily routine especially at ho...

Jeremy Dakis, CEO of Bite Size Coffee Treats shares how his family business changed from cafes to creating biscuits from their kitchen in Bankstown to a nation wide company employing 35.  With strong family values they kept their business family together during Covid even though many of their hospitality clients closed overnight.  They launched Bite Size Kids Appeal alongside Bite Size FUNraising...

Celebrate International Coffee Day by supporting Youth Off The Streets (Father Chris Riley) with Cup of Kindness. Christina Roberts shares with us the story behind Cup of Kindness, who it helps and how you can support the very important work they do while enjoying your favourite hot beverage.

Natasha Hawker, MD of Employee Matters a leader in the Australian HR space, shares with us the Employee Value Proposition, Mental Health, War for Talent, How to Hire and Liability.  We even came up with an amazing idea of a new group to recruit for the hospitality industry.

If we all talk, nobody listens.  Knowing when not to speak is just as important as knowing what to say.  Ignoring and interrupting others can lead to fatal outcomes in the skies.  On the ground, it destroys conversations, relationships, and the healthy exchange of ideas. In this episode I share what I learnt from my trip to the Kimberley.

Claire from Oak Street Images shares her creativity and passion for personal branding photography.  Photos allow you to tell the complete story of who you are, what your brand represents and what you do.  Do your photos truly represent your business?

Jen Bowers founder of Jen Be and Pink Pom Pom shares her 30+ years experience as a branding specialist.  Her passion for colour and life has lead her to being the creative branding coach who weaves strategy and design together to create magic!   No matter the size of your business Jen shares her tips and expertise on the branding journey.

Last week I attended the RSL Conference with Gus Worland as the opening Keynote speak and had me thinking about hope and reaching out to the ones we love especially over this Easter holiday period.  It all begins with a meaningful conversation and connecting.

Where is the detail in your Customers Journey?  That's one thing I've learnt from Disney, is that the Customers Journey has been walked through by many to eliminate the friction.  On my recent trip to Disney my customer journey was not what I had expected.

In this episode I share my expectations and experience to my trip to the US this month.  The love of Palm Springs and the magic of Disney.  Is it worth the hassle of documents and masks to travel now, heck yes it is.

This years theme for IWD BreaktheBias I believe is more than just gender bias.  Unconscious and conscious bias impacts on how we turn up in the workplace. We all need to support and work together.

Nicole Heinrich, COO of Ramsgate RSL and 2 of her team are scaling 10 peaks in 4 days to raise money and awareness for Veteran Suicide with Soldier On.  Taking on Australia's most iconic and challenging walking track within Mt Kosciuszko National Park. Nicole shares her story in the industry, the strong connection with community and the preparation for this challenge.  This is what community spiri...