The Michelle Pascoe Hospitality Podcast

Join us on a journey that started with three friends who spotted a gap in the hospitality universe and decided to fill it with passion, creativity, and a whole lot of heart. Meet Clayton Ries, one of the Directors, juggling roles from business operations to marketing to financial wizardry. He's the director with a knack for turning dreams into reality. But that's just the beginning! Enter Colin Fa...

In this engaging podcast episode, I have a conversation with Cat Coathup, one-third of a dynamic trio who've shared a lifelong friendship since childhood. Together, they made the bold decision to depart from their corporate careers and embark on a remarkable journey of fulfilling their dream by establishing their own Gin Distillery. Their venture is nestled in the picturesque small town of Pambula...

Join me on this exciting episode as I take you on a virtual trip to the stunning Southwest of Western Australia, where we explore the breathtaking landscapes, thrilling adventures, and most importantly, the exceptional hospitality that made this journey truly unforgettable. Whether you're planning your own trip or simply seeking inspiration for your next adventure, this episode will shed light on...

Welcome to our third episode of Women in Hospitality Leadership, where we delve into the experiences, wisdom, and achievements of remarkable leaders.  Today, I have a truly exceptional guest joining us, Ms Andy Abey, Group Chief Operating Officer – CHRG (Castle Hill RSL Group) a seasoned leader with a remarkable 25-year track record of success spanning both Australia and the Middle East. In this e...

In this episode, we delve into the inspiring journey of a remarkable woman who has not only shattered the glass ceiling but has done so in two dynamic and traditionally male-dominated industries: hospitality and gaming. Our guest, Sandy Thefs, is a trailblazer, an advocate for diversity, and a master of balancing the demands of leadership with a fulfilling personal life. Join us as we uncover her...

In this episode I chat with Janet Muir CEO - RSL LifeCare, a leader in veteran services and aged care across NSW and the ACT. Providing veterans and their families veteran-centric support and well being programs.  For many it is not an easy journey transitioning out of service to civilian life.  From aged care villages, Wellness Centres, Employment Assistance, RPL in University courses and the Spu...

Join us in this episode as we unravel the enchanting world of decor's influence on the hospitality experience, guided by Tara Solberg, founder of Few and Far and Indigo Love. Explore the psychology of design, the allure of statement pieces, and the fusion of timeless elegance with innovative trends. Discover how decor shapes emotions, narratives, and sustainability in hospitality, offering a new l...

No one ever said Change was easy but without change you and your organisation will fall behind your competitors. In this episode I share 5 tips on successfully implementing change in your organisation.     BIG NEWS:  On the 20th September I am presenting two live webinars. Future Proofing Hospitality: Developing Leaders to Thrive in Tomorrow's Industry From Buddy to Boss:  Igniting Your Potential...

Welcome to this week's podcast episode, where it's just me sharing my thoughts and recent experiences about how organisations expect things to go versus how things actually happen on the ground. Ever wonder why there's sometimes a gap between what leaders want and what actually takes place? Are leaders really clear about what they want from their team and how they want guests to feel, or is everyo...

Strolling through the many aisles of the National Restaurant Association trade show in Chicago this year, we came across a stand that displayed kitchen technology that absolutely amazed me.  After a demonstration I wished I could have one in my kitchen to help me cook! In this episode I interview Mark Caplin from Alto-Shaam sharing his journey of more than 46 years as a chef in the UK and Australi...

Toni Clarke (aka TC) is a phenomenal powerhouse woman in the hospitality industry.  Toni delivers a blend of practical hands-on experience with extensive management expertise and a sound knowledge of successful hospitality operations having held positions ranging from Chef, Food and Beverage Manager, Operations Manager and General Manager in a diverse range of restaurants, hotels and Clubs.  Toni’...

Rebecca Saunders is a Business & Life Advisor for ambitious women wanting to do life and business unapologetically on their terms. Building a 7 figure business, moving to the country and gathering a global community of women in The Champagne Lounge, has us discussing the use of AI, business growth, development, true connection with strangers and building their best lives. Loneliness is the third b...

Melissa Marsden is a Workplace Dynamics Strategist, reimagining work environments to drive high performing teams.  Her unique Workplace Dynamics BlueprintTM guides organisations to create a magnetic workplace that attracts top tier talent by aligning the hearts, bodies and minds to create next level results. In this episode Mel shares her COMUNiTI Methodology, the impact of the hybrid workplace an...

In this episode Joanna Steuart, Director of Marketing & Partnerships at Applejack Hospitality shares behind the scenes of the campaign “Create Your Dream”, how this came about using AI, selecting a winner and the execution of the pop-up restaurant in Sydney later this month for 7 days only. The ethos of Applejack Hospitality is to lead the industry by delivering unique venues that bring people tog...

Beating over 80,000 entries worldwide.  John McFadden (who competed solo) has just returned from Bentonville, Arkansas taking out Final Table and the overall World Food Champion competing against the other 9 category winners and their teams of 3. John is an accomplished Australian Chef, starting as a humble kitchen hand at the age of 12. John shares how he prepared for this competition, his mindse...

Amanda Paul from Brand Injection shares with us her strategies and tips on the importance and impact of “Copywriting”, for start-ups to give them a head-start and established businesses a rebrand they need. Her extensive B2B background in business marketing, client relationship and project management has seen her ride the waves with companies that were just beginning to those who grew so rapidly t...

In Australia the hospitality industry is growing at a staggering 14% every year. Yet according to government statisticians, we will experience a 69% drop in workers across the tourism and hospitality industries, equating to over 123 000 jobs. Too often the thought of recruiting Internationally is put in the too hard basket!  In this episode I chat with Abigail Jones, CEO & Founder of You Solved, w...

Dining in the US is always fun.  Big menus and big plates.  Spending time in 3 states in the US over the past few weeks on a food tour has been interesting from the service, menu, decor and experience.  If you know me I love food and taking photos, so this episode provides you the verbal experience while you will find my food photos by clicking the link so check them out.  The presentation is what...

It's been 4 long years since I have walked the floors of this amazing trade show and I certainly wasn't disappointed. In this episode I will share with you trends, insights and experiences had at the trade show and restaurants across Chicago, Nashville and Austin.   Hearing Danny Meyer (Union Hospitality) and Pinky (Slutty Vegan) share their thoughts on the industry now, where it will be in 2030 a...

In this episode Naureen Ahmed who by the age of 10 had already lived in 4 different countries, shares with us her journey and why she is travelling around the globe bringing together women from all areas of hospitality.   From a young age she knew she was going to be part of a multicultural environment and it was in hospitality that she found where she belonged. After completing her hospitality ma...

Filipa Bellette is the co-founder of multi-award winning health practice Chris & Filly Functional Medicine.  A PhD Scholar, clinical nutrionist and accredited in Functional Medicine, Filipa and her husband Chris have worked with over 2,000+ burned-out clients in the past combined 20+ years.  In this episode Filipa shares her knowledge, ideas and resources to help you end Burn Out and live a fulfil...

Elia Donati is a passionate young entrepreneur who has a deep appreciation for his Italian heritage and the power of food to bring people together. Having spent the past nine years in Australia, he has blended his cultural background with his experiences to create a unique approach to food service and entertainment. Elia believes that food is not just about nourishment, but also about evoking emot...

Kieran Flanagan helps you laugh while you learn to unlock your genius and discover how to "think different".  Kieran is rated in the top 25 C-Suite Speakers and in this episode shares her journey building the business with her partner Dan Gregory, writing books, and the secrets of Behavioural Trends and Strategy. Discover more:  https://tbr.news/  

Margot Smith shares her journey in the non-profit and corporate sector before taking on the roles as Company Secretary of the Veterans Benevolent Fund and CEO of the RSL & Services Clubs Association.  Discussing veterans, stakeholders, members, guests, and those who work in our Clubs in NSW and their deep connection with the community.  You may see your local RSL as just a building, but it is so m...

In this episode Stephen Hunt, Managing Director of Hunt Hospitality International shares his journey from a family business, building an empire, putting his team first through Covid, the importance of the customer journey and being named one of Australia's Top 10 Business Leaders of The Year.  His latest book; Find Build Sell, published by Wiley is the foundation of how you can turn an underperfor...