Karleigh Gaudreau

The Likeable Edge

Business EN ↓ 22 episodes

Likability isn’t fluff. It’s the missing link in most coaching businesses and the secret behind client retention, strong leadership, and magnetic growth. We started this podcast because we noticed something: the most successful coaches weren’t always the most credentialed, but they were the ones people wanted to be around. The ones clients stuck with. The ones you never wanted to leave. This show is your deep dive into the real soft skills that build powerful businesses. We’re talking connection, emotional safety, leadership energy, and how to make your presence your most profitable asset.

Author

Karleigh Gaudreau

Category

Business

Podcast website

podcasters.spotify.com

Latest episode

Mar 9, 2026

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Episodes

Episode 22: Guest Speaker Michael Mariucci 09.03.2026

In this engaging interview, Michael Mariucci shares insights on emotional safety, authority, and relatability in leadership and personal development. Discover practical tips on building trust, giving honest feedback, and fostering human connection in both professional and personal life. Key Topics: The triangle of likability: emotional safety, authority, relatability The importance of honesty and...

Episode 21: The Research Behind Likability in Business 02.02.2026

In this episode, Karleigh and Sam explore the concept of likability in business, discussing recent research and practical strategies to enhance one's likability. They delve into the neuroscience behind likability, emphasizing the importance of emotional safety, authenticity, and trust in building strong relationships. The conversation highlights actionable tips for improving likability, such a...

Episode 20: Leading with Calm Confidence 26.01.2026

In this episode, Karleigh and Sam explore the concept of soft authority and how it contrasts with traditional notions of leadership that rely on intimidation. They discuss personal experiences, the importance of emotional intelligence, and the impact of leadership styles on team dynamics. The conversation emphasizes the value of calm confidence, clear communication, and the necessity of building t...

Episode 19: Unlocking Your Likeable Edge 19.01.2026

In this episode, we dive into the concept of the 'Likeable Edge' and how it can be applied through various case studies. We start by discussing the importance of first impressions and connection-based coaching, emphasizing that the initial moments of interaction can significantly influence a client's decision to return. Karleigh shares her personal experiences with friendships and self...

Episode 18 (not 19 oops): From Competence to Connection 12.01.2026

In this episode, we discuss the importance of likability in leadership and coaching. We explore how being good at one's job is not enough to create lasting connections with clients and team members. The conversation emphasizes the need for emotional safety, trust, and the ability to connect with others on a deeper level. We also touch on the significance of professional development and navigat...

Episode 17: Keeping Clients Engaged During the Holidays 15.12.2025

In this episode, we explore strategies for keeping members, clients, and staff engaged during the holiday season. We highlight the importance of understanding different client types, creating connections, and fostering a supportive community. We discuss practical strategies for member retention, emphasizing the need for emotional safety and presence over perfection. The episode also addresses the...

Episode 16: Why Being Vulnerable Makes You a Better Coach: Especially During the Holidays 08.12.2025

In this episode, we discuss the significance of vulnerability in coaching, especially during the holiday season. We explore how the holidays can amplify emotions, both positive and negative, and emphasize the importance of creating emotional safety for clients. The conversation includes practical strategies for coaches to demonstrate vulnerability, build deeper connections, and support clients thr...

Episode 15: The Five Communication Mistakes Every Coach Makes 24.11.2025

In this episode, we discuss the five common communication mistakes that coaches make and how to fix them. The conversation emphasizes the importance of effective communication in retaining clients and building strong relationships. Each mistake is explored in detail, providing insights and strategies for improvement, ultimately leading to a more successful coaching experience. Takeaways Clients le...

Episode 14 - It's Not That Deep: Protecting Your Mental Health 17.11.2025

Summary In this episode, we discuss the importance of mental health in the workplace, emphasizing the need to detach emotions from work pressures and the impact of a pressure culture. We explore the significance of emotional boundaries in leadership, the role of humor as a coping mechanism, and practical steps to reframe one's mindset for better mental health. This conversation encourages our...

Episode 13: The Power of Gamification in Coaching 10.11.2025

In this conversation, we discuss the concept of gamification in coaching and client experiences, emphasizing the importance of structure, rewards, and fun elements to enhance engagement and consistency. Takeaways Gamifying and coaching for me is about adding structure. Reward and a little bit of fun to transform the client or the staff experience. Gamification turns consistency into something peop...

Episode 12: The Likability Paradox 03.11.2025

Summary In this conversation, we discuss the importance of authenticity in personal and professional settings. We emphasize that feeling exhausted in social situations often indicates a lack of authenticity, where individuals feel they are 'auditioning' for acceptance rather than being their true selves. This struggle for approval can lead to emotional exhaustion and hinder genuine self-ex...

Episode 11 - Magnetic Branding for Coaches 27.10.2025

In this episode, we delve into the concept of magnetic branding, emphasizing the importance of authenticity and relatability in attracting clients. We discuss how personal stories and consistent messaging can build trust and create a strong brand identity. The conversation also covers the significance of social media presence, visual and verbal identity, and the need for engagement and interaction...

Episode 10: The Likeable Edge™ Coach ft. Haley Nemeth 20.10.2025

Our first-ever guest, Haley Nemeth , joins us to talk about coaching, connection, and The Likeable Edge™. As the Top Orangetheory Coach in Charlotte and winner of the Coaches Showcase, Haley shares her secrets to creating unforgettable member experiences and why likability is the ultimate retention strategy. Key Takeaways The 3 pillars of The Likeable Edge™ : relatability, emotional safety, and au...

Episode 9: The Stay Factor 13.10.2025

Summary In this episode, we discuss the concept of the 'stay factor' in client retention, emphasizing the importance of emotional needs over mere results. The conversation covers five key elements that contribute to client retention, including designing memorable experiences, applying engagement tools, recognizing efforts, identifying signs of disengagement, and creating a client journey m...

Episode 8: The Power of First Impressions 06.10.2025

In this episode, we discuss the significance of first impressions in various contexts, particularly in coaching and leadership. They emphasize the importance of consistency, energy, and presence in making a positive first impression. Our conversation also explores psychological concepts like the mere exposure effect and the halo effect, which influence how people perceive others. We share personal...

Episode 7: What Makes Us Likable in Business? 29.09.2025

In this episode, we delve into the concept of likability in the workplace, discussing personal experiences and feedback received from colleagues and managers. We explore the three sides of the likability triangle: relatability, emotional safety, and authority, and how these elements contribute to effective leadership. The conversation also touches on the importance of transparency, vulnerability,...

Episode 6: Myth Busting Likability in Business 22.09.2025

In this episode, Karleigh Gaudreau discusses the concept of likability in business, emphasizing that it is not an inherent trait but a skill that can be developed. The conversation explores the likable edge formula, which includes emotional safety, relatability, and authority. The hosts debunk common myths about likability, highlighting the importance of emotional intelligence and connection in bu...

Episode 5: How to Build Authority (and still be likeable) 15.09.2025

In this episode, we delve into the concept of authority in leadership, emphasizing the importance of boundaries, expectations, and mastery of one's craft. We discuss how effective leaders create trust and accountability through clear communication and follow-through. The conversation also highlights the need for continuous learning and self-improvement in order to maintain credibility and auth...

Episode 4: Emotional Safety in Coaching 08.09.2025

In this conversation, we discuss the concept of emotional safety in coaching, emphasizing its importance for client relationships. We explore emotional intelligence, tools for fostering emotional safety, and the significance of non-judgmental responses and consistent follow-through in building trust. The discussion also covers practical applications for coaches and leaders to enhance their effecti...

Relatability in Coaching 01.09.2025

In this episode, we explore the concept of relatability in coaching and leadership, emphasizing the importance of self-awareness, humor, and shared experiences in building trust and connection with clients. We discuss various tools and techniques to enhance relatability, including the use of humor, self-deprecating balance, and relatable analogies. The conversation highlights the significance of c...

Episode 2: Can You Teach Likability? 25.08.2025

In this episode, we delve into the concept of likability, breaking down the 'likable edge' into its core components: relatablity, emotional safety and authority. We discuss the L-Factor, which contributes to being likable and how these traits can be developed consciously. The conversation emphasizes the importance of presence and authenticity in building connections and trust with others,...

Episode 1: How Did We Get Here? 18.08.2025

In this inaugural episode, hosts Karleigh and Sam share their journey into the fitness industry, discussing how they met and the concept of the 'likable edge'—a framework for building connections in coaching. They explore the importance of human connection, the gaps in the fitness industry, and how to nurture relationships with clients for better retention and success. The episode concludes with a...

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